Deutsche Prüfservice GmbH logoDeutsche Prüfservice GmbH logo

Senior IT Support Manager & System Engineer (m/w/d)

On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in IT support and system engineering. Strong leadership and team management skills. Excellent problem-solving abilities. Proficiency in relevant technologies and systems. Ability to communicate effectively with both technical and non-technical stakeholders.

About the job

Deutsche Prüfservice GmbH seeks a Senior IT Support Manager & System Engineer for its Erkrath location. This hybrid position blends technical system engineering with leadership responsibilities. The role ensures IT operations run smoothly, supporting both internal teams and client service.

Key responsibilities

  • Lead the IT support team, overseeing daily activities and setting priorities
  • Engineer, maintain, and improve IT systems and infrastructure
  • Troubleshoot complex technical problems, guiding the team through resolution
  • Serve as the main contact for technical questions and escalations
  • Identify ways to enhance IT support processes and roll out new solutions

Requirements

  • Solid background in IT support and system engineering
  • Experience leading teams and managing projects
  • Strong communication skills and a practical, solution-oriented approach

About Deutsche Prüfservice GmbH

Deutsche Prüfservice GmbH is dedicated to delivering exceptional service quality in the field of IT. We pride ourselves on our innovative solutions and commitment to customer satisfaction. As a rapidly growing company, we foster a collaborative and dynamic work environment where your contributions are valued.

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