About the job
Gigs builds an operating system that helps tech companies add global mobile connectivity to their products. The team works to remove the usual telecom barriers, making it easier for platforms, from fintech to HR, to offer mobile services without the usual complexity. Gigs has around 100 team members across the US and Europe and is backed by investors including Ribbit Capital, Google, and Y Combinator. The company brings together engineers and business leaders from organizations like Stripe, Airbnb, and Shopify, all focused on solving technical and regulatory challenges in telecom.
What you will do
This Senior IT Systems Engineer role centers on building and automating the company’s corporate infrastructure. The position is hands-on, with a focus on delivering practical solutions that support productivity across the organization. As the third member of the Security & IT team, you will help ensure team members have the right access, tools, and support. Gigs values investment in effective tools and efficient processes, and this role is key to making that vision a reality.
Core values
- Speed: The team moves quickly, sets ambitious deadlines, and treats each week as important.
- Ownership: Team members take initiative to solve problems without waiting for approval.
- Customer focus: The company’s success is tied to customer success.
- Comfort with ambiguity: The work involves new technology and complex challenges, requiring sound judgment in uncertain situations.
- First principles thinking: Gigs encourages questioning existing norms and understanding the reasons behind them.
Team and environment
The Security & IT team is small and collaborative. The company values curiosity, creativity, and the drive to shape the future of telecom. The role is based in Europe and offers the chance to work alongside professionals who are proactive and thrive in complex settings.
