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Senior Lead Generation and Email Outreach Specialist

CrewbloomRemote — Philippines
Remote Full-time

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Experience Level

Senior

Qualifications

To thrive in this role, you should have a proven track record in lead generation, with strong analytical and communication skills. Experience in CRM systems and proficiency in multi-channel outreach strategies are essential. A Bachelor's degree in Marketing, Business, or a related field is preferred.

About the job

Join our dynamic team at Crewbloom as a Senior Lead Generation and Email Outreach Specialist. In this pivotal role, you will design, implement, and oversee our lead generation and referral development strategy. As a key player in our outreach efforts, you will manage sourcing, research, and outreach initiatives while ensuring effective qualification and scheduling of pre-assessment appointments. You will spearhead referral outreach campaigns aimed at boosting both inbound and outbound referral opportunities, and may conduct pre-assessment calls to support our Supervisor for Intake & Client Conversion when required. Your commitment to maintaining accurate documentation, diligent follow-up, compliance, and safeguarding proprietary information is essential to our success.

Key Responsibilities:

  • Craft and execute a robust lead generation strategy to consistently yield warm, qualified prospects for intake and conversion.
  • Develop and manage outreach campaigns targeting private-pay prospects and referral partners to enhance lead flow and strengthen referral pipelines.
  • Source, research, and maintain organized, clean, and segmented prospect and referral lists for optimized outreach and conversion.
  • Conduct structured multi-channel outreach (calls, SMS, email) adhering to approved messaging and compliance standards.
  • Qualify prospects based on their service needs, urgency, location, and suitability.
  • Nurture leads through systematic follow-up cycles until they are ready for pre-assessment scheduling.
  • Directly schedule pre-assessment appointments with the Supervisor for Intake & Client Conversion and confirm details with clients.
  • Conduct pre-assessment calls as needed to support the Supervisor during high-volume or urgent periods.
  • Keep CRM stages, notes, tags, tasks, and communication logs updated promptly after every interaction.
  • Alert the Managing Member and Supervisor for Intake & Client Conversion when leads warm up, pre-assessments are booked, or conversions occur.
  • Generate weekly reports on lead generation and referral performance, including lead volume, warm leads, campaign effectiveness, and improvement recommendations.
  • Drive outbound campaigns to generate the lead volume necessary to support our growth trajectory.
  • Continuously refine outreach cadence, messaging, targeting, and list quality based on performance metrics and conversion outcomes.
  • Collaborate with the Supervisor for Intake & Client Conversion to ensure seamless transitions and optimal lead readiness for pre-assessment.
  • Collaborate with the HR Recruitment Supervisor to align staffing needs with anticipated lead and referral volume.
  • Maintain communication through WhatsApp channels and ensure all appointments are accurately updated on internal calendars.
  • Identify and address declines in lead quality, referral engagement, or outreach performance with timely corrective strategies.

About Crewbloom

At Crewbloom, we pride ourselves on fostering a collaborative and innovative work environment. Our mission is to empower businesses with the tools and strategies needed to thrive in a competitive landscape. Join us and be part of a team dedicated to excellence and customer satisfaction.

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