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Senior Manager of AI Strategy & Operations

TalkiatryNew York, NY
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Qualifications:Proven experience in AI strategy, product management, or operations. Strong analytical skills with the ability to translate complex data into actionable insights. Excellent communication and interpersonal skills to foster collaboration across departments. Experience working in healthcare or technology sectors is a plus. Master’s degree in a related field is preferred.

About the job

At Talkiatry, we are pioneering the future of mental health care by leveraging AI to transform patient-provider interactions, ensuring our teams can deliver care more efficiently and personally.

As the Senior Manager of AI Strategy & Operations, you will spearhead the creation and implementation of AI-driven solutions that streamline every aspect of patient engagement – from scheduling to follow-ups – allowing our care providers to concentrate on what truly matters: providing exceptional care.

This role is highly collaborative and product-focused, merging strategic insight with direct execution. Positioned at the convergence of technology, design, and operations, you will lead the strategic integration of AI into Talkiatry's framework. You will outline and execute our AI roadmap, determining where and how AI can significantly enhance patient experiences, optimize workflows, and bolster operational performance. Your responsibility will include crafting and deploying strategies for conversational agents, workflow automation, and decision intelligence, building the essential infrastructure that elevates patient interactions and fortifies our operational framework.

You will connect operational teams with technical partners across Product, IT, Data, and Engineering, transforming business requirements into scalable, systemic solutions. With a deep understanding of the interplay between AI, data, and infrastructure, you will ensure seamless integration of these systems, delivering responsible and measurable AI capabilities. Your contributions will fundamentally change how patients access care, support them throughout their treatment, and amplify our mission to make mental health services more accessible and effective.

If you excel at balancing strategy and execution, technology and compassion, this is your chance to shape the future of AI at Talkiatry, with the diligence and accountability necessary to bring innovative ideas to fruition.

About Talkiatry

Talkiatry is at the forefront of integrating AI into mental health care, striving to enhance the way patients connect with their providers. Our mission is to make mental health services more efficient, accessible, and personalized for everyone.

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