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Senior Manager of Special Projects in Supply Chain Operations

SkylightRemote — United States
Remote Full-time

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Experience Level

Senior Level Manager

Qualifications

Responsibilities:Design and implement operational strategies: Collaborate with leadership to create systems, workflows, and tools that support long-term organizational goals. Develop our data architecture and introduce automated systems that transition operations from reactive to proactive. Lead essential projects:Create clear roadmaps that reflect leadership vision and stakeholder requirements. Facilitate cross-functional team collaboration (Operations, Customer Experience, Finance, Marketing) to ensure smooth execution. Conduct targeted stand-up meetings to maintain momentum and accountability. Enhance operational performance:Identify and initiate automation, tooling, and process improvements that reduce manual efforts and enable scalability. Address intricate operational challenges with innovative solutions. Transform data into actionable insights that influence strategic decisions. Document processes to ensure knowledge retention and sustainable implementation. Test new processes systematically to ensure flawless execution. Requirements:8+ years of experience in Operations, Supply Chain, and eCommerce fulfillment in dynamic environments. Demonstrated success in leading complex, high-impact Operations projects from inception to successful implementation.

About the job

Skylight is an innovative technology startup headquartered in Los Angeles and San Francisco. Our mission is to create technology that unites families. We design and manufacture consumer products, such as the Skylight Frame and Skylight Calendar, which have garnered the affection of millions worldwide. Founded by experienced venture capitalists and serial entrepreneurs, we have successfully grown the company to exceed $180 million in annual revenue, all while being entirely bootstrapped. Our commitment to bringing joy to our customers is the driving force behind our continuous growth and innovation, and we are eager to expand our team to further our mission.

The Senior Manager of Special Projects will oversee the execution of pivotal Operations initiatives aimed at enhancing our internal capabilities. This role is perfect for an individual enthusiastic about optimizing operations and establishing robust infrastructure to support rapid growth in both global retail and direct-to-consumer channels. Your responsibilities will include managing special cross-functional projects that enhance order fulfillment, logistics, and inventory management. You will collaborate closely with Finance, Product, Customer Experience, and Marketing teams to align operational strategies, develop scalable tools, fulfill reporting requirements, and derive insights to streamline workflows across the organization. The ideal candidate will possess strong analytical and project management skills, thrive in autonomous settings, and be driven by a passion for solving complex challenges with a customer-centric approach.

About Skylight

Skylight is a pioneering technology startup focused on creating products that connect families. With a strong foundation in venture capital and entrepreneurship, our leaders have driven significant growth, making our products beloved by customers globally. We are dedicated to innovation and expanding our team to enhance the Skylight experience for families around the world.

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