About the job
About the Role
We are seeking a skilled Senior Manager of Strategy & Planning to lead our global Customer Success Strategy & Planning initiatives at MongoDB. In this pivotal role, you will immerse yourself in the core operations of our Sales and Customer Success divisions, forming essential relationships with senior leadership, mentoring your team, and spearheading initiatives aimed at driving sales growth. The ideal candidate possesses a deep understanding of team dynamics, a passion for data analysis to derive actionable insights, and excels at crafting narratives that empower our Sales team.
As a key member of the Strategy and Planning team, which is part of our broader Sales Operations, you will function as a business partner to our Senior Leaders. This position provides an opportunity to act as the 'COO' of the Customer Success business, encompassing a wide array of strategic initiatives such as analyzing business inefficiencies, piloting innovative roles and engagement mechanisms, and deriving meaningful insights from sales data.
