Senior Manager, Technical Account Management

Join the Future of BankingAt Equitable Bank, we believe in revolutionizing banking for Canadians. As a Challenger Bank, we are committed to crafting innovative solutions that break the mold of traditional banking.Our dynamic team is comprised of creative thinkers and problem-solvers who are eager to reshape the banking landscape while enjoying the journey. I…

eqbank seeks a Senior Account Manager specializing in Special Loans and Restructuring for its Toronto office. This role centers on helping clients navigate complex lending situations and guiding them through restructuring processes. Key Responsibilities Collaborate with clients facing challenging or unique lending scenarios Assess financial situations and recommend solutions tailored to each client Guide clients through the steps involved in restructuring and special loan arrangements Requirements Background in special loans, restructuring, or related financial products Strong analytical abilities for evaluating financial scenarios Client-focused approach with flexibility to adapt recommendations to individual needs

About the Role aipconnect is hiring an Account Manager or Senior Account Manager for the Greater Toronto Area. This role manages a portfolio of client accounts, focusing on building strong relationships and supporting business growth. What You Will Do Oversee day-to-day management of assigned accounts Maintain and strengthen client relationships Monitor client satisfaction and address concerns promptly Spot opportunities to expand business within existing accounts Communicate clearly and strategically to help clients reach their goals Who Succeeds Here Strong communicator, both written and verbal Comfortable managing multiple client relationships Skilled at identifying new business opportunities Organized and proactive in solving problems

About UsAt Agentis Capital Advisors, we pride ourselves on being a premier global financial advisory firm, renowned for our commitment to providing exceptional value and insightful guidance to our clients. Our accolades include prestigious recognitions such as the 2024 P3 Awards Financial Advisor of the Year and multiple industry deal awards from 2023. Additionally, we were honored with the Proximo Infra's 2022 North American Financial Advisor of the Year award and IJGlobal's 2022 Judge's Choice Award. Our core mission revolves around delivering unparalleled service, making us a trusted partner for a diverse clientele including leading infrastructure funds, pension funds, contractors, and government entities. We engage in a multitude of global transactions spanning renewable energy, digital infrastructure, transportation, and public-private partnerships.Your Responsibilities:In your role as a Senior Accountant, you will manage the accounting operations for various infrastructure assets across Canada and the USA. Your primary responsibilities will encompass overseeing day-to-day accounting functions, including transaction accounting, journal entries, invoice processing, accounts payable and receivable, as well as account reconciliations. You will ensure compliance with US GAAP, IFRS, and ASPE while supporting the accurate and timely maintenance of financial records. Collaborating closely with staff accountants and Finance Managers, this position offers you the opportunity for professional growth, including exposure to financial modeling and contract management.Key Responsibilities Include:Oversee record keeping and general ledger maintenance, ensuring the accuracy of sales invoices, incoming payments, and supplier statements.Prepare monthly journal entries with a focus on compliance and accuracy, and conduct account reconciliations to maintain the integrity of financial data.Lead month-end and quarter-end close processes, ensuring accurate financial reporting in accordance with project requirements.Generate monthly and quarterly financial statements and manage the month-end close to guarantee compliance.Prepare year-end audit working papers and act as a liaison with external auditors.Compile tax schedules and coordinate with external tax advisors for corporate tax return preparation and filing.Mentor and guide junior staff as part of a collaborative team.Perform additional duties as required.

Elevate Your Career with Loopio! Loopio is on the lookout for a seasoned, results-oriented, and relationship-focused Senior Account Manager ready to enhance their account management skills! In this pivotal role, you'll oversee the commercial relationships within a diverse portfolio of existing accounts, emphasizing value creation and fostering deep connections to maximize renewal and growth opportunities.Your collaboration with our Customer Success Managers will be vital as you drive customer adoption and facilitate renewal discussions while identifying strategic expansion avenues across various industry sectors.Join a rapidly growing company that offers countless opportunities for career acceleration! Are you prepared for your next big adventure?Note: This position is an existing vacancy within our team.Key Responsibilities:Lead comprehensive discussions on renewal negotiations and expansion opportunities with a diverse portfolio of Mid-Market and Enterprise clients.Establish meaningful relationships with Loopio customers at all levels via engaging emails, phone calls, video conferences, and face-to-face meetings.Map customer organizations and create strategies to boost engagement, identifying opportunities in collaboration with the Customer Success team.Work closely with Customer Success Managers to analyze customer adoption of Loopio, develop pricing strategies, and pinpoint expansion opportunities.Negotiate contract terms and pricing with appropriate guidance from internal departments and management.Address customer requests for subscriptions and upgrades outside of their renewal cycle, providing exceptional service to help customers achieve their goals.Present the value of expanding Loopio's usage to key stakeholders and executives.Conduct discovery sessions and online demonstrations of the Loopio platform for additional user groups interested in enhancing their usage.Create engaging playbooks, email templates, and meeting frameworks to support account growth and success.

Join DataVisor, the foremost AI-driven Fraud and Risk Platform, renowned for delivering unparalleled detection coverage in the industry. Our open SaaS platform seamlessly consolidates and enriches data, empowering organizations to respond to rapidly changing fraud and money laundering activities in real time. With our patented unsupervised machine learning technology, advanced device intelligence, and robust decision-making tools, we guarantee performance enhancements from day one. DataVisor's flexible architecture supports multiple use cases across various business units, significantly reducing total ownership costs compared to traditional solutions. We are proud to be an industry leader, trusted by numerous Fortune 500 companies worldwide.Our award-winning software platform is backed by a team of top-tier professionals specializing in big data, machine learning, security, and scalable infrastructure. We foster an open, positive, and collaborative culture that drives results. Come be a part of our innovative team!In your role as a Senior Strategic Account Manager, you will cultivate and expand relationships with our most significant enterprise clients. Acting as a trusted advisor, you will ensure customer success, enhance product adoption, and identify substantial upsell opportunities within established accounts. This position demands a thorough understanding of our customers' business needs, allowing you to align DataVisor's solutions with their strategic objectives, particularly managing accounts with up to $10M ARR and driving additional revenue growth.

At Smile Digital Health, we are dedicated to advancing #BetterGlobalHealth. Our innovative health data platform and data management solutions are making waves across more than 20 countries, and we proudly ranked #19 on Deloitte's Technology Fast 50 for 2024! Our leading FHIR-based data liberation platform simplifies the process for healthcare stakeholders to collect and exchange critical data. Central to our mission, the Smile platform empowers users and organizations to enhance the management of healthcare data. We facilitate the generation and liberation of structured healthcare data, ensuring effective collaboration among care teams and health systems, ultimately bringing #BetterGlobalHealth to patients every day!Join us today and discover countless reasons to SMILE!The Technical Account Manager (TAM) serves as the key post-sales liaison for assigned customers. This role encompasses ownership of customer relationships from contract signing through implementation and beyond, ensuring successful delivery and sustained customer satisfaction. The TAM will work in close collaboration with Agile Leads, technical teams, Sales, and other cross-functional groups to ensure seamless execution of projects, resource allocation, financial management, renewals, and the identification of growth opportunities within customer accounts.

Equitable Bank, operating through eqbank, is dedicated to driving innovation within Canada's financial sector. The organization encourages creative thinking and values employees who are willing to challenge established norms in banking. Role overview The Senior Account Manager - Portfolio Management joins the Commercial Portfolio Management team in Toronto. This role is responsible for overseeing a portfolio of lending partners and their mortgage assets, managing the process from initial funding through to maturity. The portfolio includes complex construction, renovation, and other mortgage types, secured by various asset classes. Typical deal sizes range from $5 million to $50 million, with some syndicated transactions exceeding $150 million. Main responsibilities Manage daily operations for assigned lending partners and their mortgage portfolios. Oversee portfolios that include construction, renovation, and other secured mortgages. Participate in large syndicated transactions when required. Provide strong customer service by underwriting renewals, assumptions, refinances, and loan modifications to achieve annual retention goals. Ensure all activities adhere to established policies, underwriting standards, and regulatory requirements. Assess and manage portfolio risk, maintaining alignment with the Bank’s risk appetite and lending guidelines through regular annual reviews. Handle credit-related tasks, administrative duties, reporting, and manage the deal pipeline. Build relationships with external business partners and collaborate with internal teams. Serve as a subject matter expert, offering training and mentorship to junior team members. What success looks like Clients receive timely, knowledgeable service tailored to their needs. Portfolios remain compliant and within established risk parameters. Team members benefit from your expertise and support. Strong working relationships are developed with both colleagues and external partners. Location This position is based in Toronto, Ontario.

About Docebo Docebo uses Artificial Intelligence to help organizations design, deliver, and manage workplace learning. Our platform aims to boost team performance and productivity by making training more personal and efficient. With tools that save time and remove unnecessary steps, we help companies turn training into a strategic advantage. Our team of over 900 people works to challenge traditional approaches to learning. We value trust, assume positive intent, and welcome different perspectives, these principles shape our culture, known as the Docebo Heart. Role Overview: Senior Account Manager - Enterprise The Senior Account Manager - Enterprise manages and grows relationships with key enterprise clients. This role focuses on supporting a portfolio of enterprise accounts, ensuring clients achieve their learning goals and see real business results from Docebo’s platform. Collaboration is central to this position. The Senior Account Manager works closely with Customer Success Managers to address client needs, identify opportunities for growth, and secure renewals. Main Responsibilities Manage, grow, and renew a portfolio of enterprise accounts Serve as a primary point of contact for enterprise clients Work with Customer Success Managers to support client objectives and business outcomes Identify opportunities for account expansion and increased adoption Location Toronto, Ontario

Hootsuite seeks a Senior Manager, Global Accounts Receivable to lead and enhance accounts receivable operations across several regions. This role centers on improving processes, ensuring financial accuracy, and supporting strong client relationships throughout the invoicing and collection cycle. Key responsibilities Direct global accounts receivable functions with a focus on efficiency and process improvement Oversee the accuracy and timely delivery of invoices Monitor and accelerate collections from clients around the world Develop and sustain productive relationships with clients to help achieve financial objectives Promote and implement best practices across all accounts receivable activities Location This position is available to candidates residing in California, North Carolina, Arizona, Utah, Vancouver, or Toronto.

Role Overview The Trade Desk is looking for a Senior Programmatic Account Manager to join the Toronto office. This position manages important client accounts and works to improve programmatic advertising campaigns. The role calls for a mix of digital marketing expertise and strong relationship management skills. What You Will Do Oversee and grow key client accounts in the programmatic advertising space Analyze campaign performance data and identify areas for improvement Offer strategic insights and recommendations to clients Share best practices to help clients reach their goals Work closely with cross-functional teams to deliver results What Helps You Succeed Experience in digital marketing and programmatic advertising Strong communication skills, both written and verbal Proven ability to build and maintain client relationships Comfort analyzing data and presenting actionable insights

Lush Fresh Handmade Cosmetics Ltd. seeks a Senior Accounting Manager (Contract) to join its finance team in Toronto, Ontario. This contract position is designed for an experienced accounting professional who can provide leadership and direction within the department. Role overview This role focuses on managing accounting operations and supporting the finance team. The Senior Accounting Manager will play a key part in upholding the company’s standards and contributing to a collaborative workplace. Requirements Extensive experience in accounting Demonstrated ability to lead and support finance teams Comfort working in a contract capacity Based in or able to work from Toronto, Ontario What to expect Lush values energy, integrity, and a commitment to its mission. This contract position offers the chance to step into a leadership role and make an immediate impact within a values-driven company.

Senior Account Manager – Toronto, OntarioJoin our dynamic team at Vantage Analytics as a Senior Account Manager, where your strategic insights will help elevate our Client Services organization to new heights. This role is perfect for seasoned account professionals with a robust background in retail media, adept at navigating ad platforms and employing an analytical, consultative approach to client management.The Role:As a trusted advisor for senior stakeholders, you will guide clients through the adoption of our SaaS platform, enhancing features and proactively identifying opportunities to maximize value and revenue impact. Your expertise in product and project management will be crucial in optimizing workflows and driving revenue growth.Key Responsibilities:Lead strategic initiatives for key retail media clients, forming strong relationships and aligning Vantage solutions with client objectives.Refine and oversee launch processes, ensuring cross-functional teams collaborate effectively.Conduct strategy sessions and QBRs, delivering insights and growth recommendations.Collaborate with the Ad Ops Team to ensure high-quality campaign execution and leverage performance insights for strategic recommendations.Provide in-depth, data-driven analysis to enhance client marketing strategies and improve ROI.Facilitate platform enablement and training for new clients, ensuring a seamless onboarding experience.Manage procurement and contracting workflows alongside the Vantage Finance Team.Drive technical integration and product onboarding activities, ensuring smooth transitions from sales to execution.Utilize strong SaaS product and project management skills to oversee timelines, risks, and delivery across product workstreams.

Empowering Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking AI's potential. As leaders in identity management, we are committed to creating a secure environment that allows organizations to embrace the future confidently. We are searching for innovative thinkers who thrive on solving complex challenges and are driven by a sense of urgency and excellence. Join us in a role that defines your career and aligns with our mission. If you're ready to make an impact, let's connect.Okta: The World’s Identity Company™As the foremost leader in identity management, Okta is dedicated to building a more secure world. Our neutral, robust, and extensible platform places identity at the core of your technology stack, securing all identities, including customers, employees, partners, and AI agents.Trusted by Leading Brands. Okta is the trusted partner for two-thirds of the Fortune 100 and over 40% of the Forbes Global 2000 as they navigate their identity-powered journeys.The Strategic Workforce Identity OpportunityFocus on Okta Platform: This role is key to our Strategic segment team, overseeing large enterprise organizations across critical industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.The Technical Account Management (TAM) team consists of a global network of Okta product experts committed to ensuring our customers' success. We strive to understand each client's unique ecosystem, allowing us to not only tackle current challenges but also anticipate and innovate for the future.As a Senior Technical Account Manager, your primary focus will be on Workforce Identity, acting as a trusted technical advisor and advocate for our largest customers. You will be responsible for strategic account alignment and broad deployment strategies to foster sustainable success through enhanced technical maturity.Key Workforce Identity Solutions You Will Support:The Okta Platform safeguards employees, contractors, and partners across the entire identity lifecycle, addressing governance, access, and privileged controls.

Join reddit, a leading social media platform, as a Senior Client Account Manager specializing in Large Customer Sales. In this pivotal role, you will be responsible for fostering and managing relationships with key clients, ensuring their needs are met while driving revenue growth. You'll collaborate closely with cross-functional teams to develop and implement strategies that enhance customer satisfaction and retention.As a Senior Client Account Manager, you will leverage your expertise in sales and account management to identify opportunities for upselling and cross-selling our innovative advertising solutions. Your keen analytical skills will help you track performance metrics and provide actionable insights to clients.

Join Reddit as a Senior Client Account Manager focusing on our Large Customer Sales segment in Canada. In this pivotal role, you will be responsible for managing and nurturing relationships with key clients, driving strategic initiatives, and maximizing revenue opportunities.Your expertise in the tech industry will be crucial as you work closely with clients to understand their needs, present tailored solutions, and ensure successful implementation and satisfaction. You will collaborate with cross-functional teams to enhance our offerings and contribute to Reddit's growth.

Join Reddit's dynamic Canadian Large Customer Sales team as a Senior Client Account Manager. In this role, you'll work closely with your Client Partner to execute and optimize campaigns that help agencies and advertisers achieve their marketing goals on our rapidly growing platform. The ideal candidate is a proactive, motivated self-starter who excels in building and nurturing relationships with clients and agencies alike. This position requires in-person attendance at our Toronto office 1-2 days per week over an 8-month contract.

Join Entain as a VIP Account Manager and be part of a dynamic team dedicated to providing exceptional service to our high-value clients. In this role, you will cultivate strong relationships, ensuring our VIP clients enjoy an unparalleled experience. Your expertise in account management will be crucial in retaining and expanding our client base.

Role overview The Senior Manager, Fund Accounting for Private Equity at Mufg Investor Services leads the fund accounting function for private equity clients in Toronto. This role centers on regulatory compliance and delivering accurate financial reporting. Key responsibilities Supervise a team of accounting professionals dedicated to private equity funds. Oversee daily fund accounting operations, reviewing deliverables for accuracy and timeliness. Ensure all reporting aligns with regulatory standards and client requirements. Encourage operational improvements and foster ongoing development within the team. Requirements Extensive experience in fund accounting, particularly with private equity funds. Strong understanding of regulatory frameworks and financial reporting standards. Demonstrated ability to lead and develop accounting teams.