Senior Manager, Technology – Operations Planning

Role overview TMGM is looking for a Senior Client Operations Specialist with a focus on Promotions. This position is based in Sydney, New South Wales, Australia. The role centers on supporting and improving promotional strategies while maintaining high standards of client service. What you will do Work closely with internal teams to deliver smooth and effect…

Circular Economy Systems (CES) is seeking a Senior Client Operations Manager for an 18-month fixed-term contract in Sydney. This leadership position will steer client operations during a period of significant growth and platform enhancement. Role overview The Senior Client Operations Manager will guide both client-facing and internal support teams at CES. The role covers oversight of the Contact Centre, Technical Support, and Internal Help Desk. The focus is on maintaining strong service performance and preparing operations for future demands. What you will do Lead and manage all client-facing and internal support services, including the Contact Centre, Technical Support, and Internal Help Desk. Drive service stability and operational maturity to meet evolving requirements. Uphold high standards for enterprise-level service delivery. Introduce improved operational practices and reinforce operational strengths. Serve as the senior operational authority, balancing reliable service, client trust, and sustainability. Location This role is based in Sydney, with headquarters in North Sydney offering convenient transport access. Contract details Approximately 18-month fixed-term contract

Role Overview TMGM is hiring a Junior Client Settlements Operations Specialist for the morning shift in Sydney, New South Wales. This position supports daily client settlements and helps maintain efficient operations across the team. What You Will Do Assist with processing client settlements each morning Support efforts to keep operations running smoothly Help maintain a high standard of client service Location Sydney, New South Wales, Australia

Why Choose Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services. Our approach transcends mere incremental changes, aiming for comprehensive transformation. By leveraging cutting-edge agentic AI, a robust enterprise platform, and extensive domain expertise, we are redefining how essential knowledge work is performed for generations to come.This is an exceptional opportunity to be part of a generational company at a pivotal moment in its journey. With over 1,000 customers across more than 58 countries, a strong product-market fit, and the backing of world-class investors, we are rapidly scaling and creating a new category in real time. The challenges are ambitious, the expectations are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of sharp, motivated individuals who are deeply dedicated to our mission. We operate with urgency and ownership, collaborating closely with our customers—from leadership to engineers—to address real problems with care. If you thrive in a dynamic environment, strive for excellence, and wish to contribute to shaping the future of work alongside colleagues who elevate standards, we welcome you to join us in building something extraordinary.At Harvey, we are not just envisioning the future of professional services; we are actively writing it today.Role OverviewThe Senior Technical User Operations Specialist is an advanced individual contributor role tailored for support operators who excel in complex and ambiguous scenarios. This position serves as the primary escalation point for intricate, technical, or nuanced customer issues, while also remaining actively engaged in the support queue.In this role, you will manage a high volume of sophisticated support cases, lead customer discussions, oversee bug management from start to finish, and establish yourself as a trusted collaborator with Product and Engineering teams. You will significantly contribute to enhancing the team's technical capabilities by mentoring colleagues, identifying patterns in escalations, and helping to transform valuable insights into scalable improvements.This position is perfect for someone who enjoys tackling challenging problems, maintains composure under pressure, and seeks to maximize their impact without stepping into formal management roles.

As a Senior Client Partner at Pinterest, you will play a crucial role in driving client success and fostering long-term relationships. You will leverage your expertise to understand client needs, develop strategic solutions, and deliver exceptional value through our platform. You will work collaboratively with cross-functional teams to ensure that our clients achieve their business objectives and maximize their return on investment.

Join our team at Freelancer.com as a dynamic Strategy & Operations Specialist and play a crucial role in enhancing the world’s largest freelance marketplace. We are seeking an inquisitive and innovative leader who thrives on optimizing operations to ensure our platform runs more efficiently, intelligently, and swiftly than ever before.As a pivotal part of the Strategy & Operations team, you will be at the intersection of data analysis, product development, policy implementation, payment processes, growth strategies, and real-world execution. Your mission will be to transform high-level strategic visions into tangible global realities, continuously refining processes to achieve optimal performance. If you excel at solving intricate challenges, leading cross-functional teams, and translating insights into impactful actions, we want to hear from you!About Freelancer.comFreelancer.com is a distinguished, thirteen-time Webby award-winning platform, recognized as the largest freelancing and crowdsourcing marketplace globally, with over 80 million users and 25 million jobs posted across more than 3,000 diverse fields, including website development, marketing, astrophysics, and aerospace engineering. Our commitment to innovation and excellence allows us to work with clients ranging from individual consumers to prestigious organizations like NASA.We also own Escrow.com, the leading online escrow service, having secured over US$8 billion in transactions, facilitating everything from jet parts to oil well sales. Additionally, we operate Loadshift, a marketplace that has posted over 800 million kilometers of freight transactions since its inception.This position is not for those seeking a mundane, corporate job. If you are a high achiever with exceptional talent looking for a meaningful role where your contributions matter, you will find a home at Freelancer.com. Unlike mega-cap technology firms where you may feel like just another cog in the machine, here you'll tackle significant challenges, gaining invaluable experience while making a real impact.At Freelancer, you will work on diverse, global internet-scale projects, including the exciting integration of emerging technologies such as AI, contributing to our mission of creating one billion jobs worldwide and changing lives through opportunities and income.

Join Pinterest as a Senior Client Account Manager, where you will play a pivotal role in managing key client relationships and driving strategic initiatives. You will collaborate closely with cross-functional teams to ensure our clients achieve their objectives while maximizing the value they derive from our platform.Your expertise in account management will be essential in identifying opportunities for growth, developing tailored strategies, and delivering exceptional service. If you are passionate about client success and thrive in a dynamic environment, we want to hear from you!

About coreflowAt coreflow, we are transforming the entertainment industry through cutting-edge AI technology. As one of the fastest-growing startups globally, we proudly serve 20 million users in our first year. Our team operates collaboratively in-person from our vibrant office in Sydney, Australia.Our guiding principles shape our culture and decision-making:User-Centric Approach: We prioritize creating products that genuinely meet user needs. Our focus is on delivering value, not extracting it.Empowerment and Accountability: Each team member takes full ownership of their responsibilities, from start to finish. We embrace our mistakes, learn from them, and continuously improve.Sense of Urgency: This is a unique opportunity, and we understand the importance of prioritizing effectively and maintaining a fast-paced work environment.Your RoleAs an early member of our team, you will be instrumental in laying the groundwork for our continued growth. Your contributions will help us triple our impact within the next three months.Key ProjectsExpand into new markets by enhancing our payment acceptance methods.Develop and implement operational functions and processes from the ground up.Establish systems that enhance decision-making and operational efficiency.Qualifications3+ years of relevant experience in high-responsibility roles within fast-paced startups.Strong analytical skills — adept at working with data, spreadsheets, and dashboards to derive actionable insights from complex information.Proven ability to drive projects from conception to completion. Understand user needs, propose solutions, implement plans, and iterate based on feedback.A determined mindset and a strong desire to succeed in a challenging environment.What We ProvideAttractive compensation package with significant growth potential.Access to a company card for meals, coffee, tools, and resources that enhance your work experience.Daily team lunches and dinners in our office.Generous workspace budget to create your ideal work environment.Real ownership and impact in a rapidly evolving company.

Mission:At Skip Loans, we pride ourselves on our customer-centric approach. The home loan settlement phase is a critical moment, and we strive to provide our customers with unparalleled support through this complex journey. Our Operations team is dedicated to ensuring that clients feel informed, supported, and nurtured throughout the entire settlement process and beyond.About the Role:As a Loan Operations Specialist, you will play a pivotal role in managing the mortgage operations from settlement to servicing throughout the complete loan lifecycle. You will act as the linchpin from the moment a loan receives unconditional approval, driving execution and ensuring that progress remains uninterrupted. Your proactive approach will guarantee that deadlines are consistently met, and all stakeholders—including brokers, customers, solicitors, and internal teams—are kept informed about the next steps. You will take personal responsibility for high-value, time-sensitive transactions, ensuring they remain on track.After settlement, you will continue to foster relationships with customers by assisting with servicing requests, loan variations, and discharges. As our loan volumes grow, this role is essential in maintaining our speed, accuracy, and exceptional customer service.This role is not merely about processing; you will:Anticipate potential risks before they developCommunicate effectively and confidently with internal and external partnersOwn the outcomes, transcending mere task completionContribute to the enhancement of operational processes as we expandKey Responsibilities:Settlements (Pre-Settlement to Completion)Oversee the complete settlement process from unconditional approval to final settlementCoordinate with brokers, customers, solicitors, funders, and legal partners to manage timelines and documentationIdentify and mitigate risks or issues prior to settlement by effectively managing documentation and funding requirementsEnsure a seamless transition post-settlement by assisting customers with loan servicing and variations

Join IMC Trading as an Operations Specialist in the dynamic field of cryptocurrency. In this role, you will be instrumental in ensuring smooth operational processes, contributing to our mission of delivering cutting-edge trading solutions.

The Senior Associate, Client Solutions role is pivotal in connecting our clients—top-tier financial investment firms, professional services companies, and corporations—with industry experts who possess invaluable insights and knowledge. As a Senior Associate, you will articulate the value of GLG to prospective members and facilitate their recruitment into the GLG Network. Additionally, you will nurture relationships with new Network Members, acting as a key liaison between them and the Client Solutions team.The ideal candidate thrives in a dynamic, fast-paced environment, adeptly juggling multiple projects. Your curiosity and enthusiasm for communication will empower you to effectively convey GLG's business model to influential industry leaders or craft compelling professional biographies for clients. Key responsibilities include:Identifying and establishing consulting relationships with top professionals and industry experts to address our clients' urgent inquiries.Expanding the GLG Network by strategically recruiting key opinion leaders through targeted campaigns and leveraging various industry contacts.Facilitating discussions with potential industry leaders and accurately capturing critical information within GLG's profile management systems.Assessing client needs and efficiently fulfilling time-sensitive research requests by analyzing inquiries and identifying suitable expert populations.Collaborating with client-facing colleagues to enhance GLG's client relationships by employing best practices with industry experts.Gaining a robust understanding of GLG's core industry focus to elevate project quality and develop insights into broader industry trends.Participating in various initiatives to build and maintain the GLG Network.

Who is Quantium?Quantium is a global leader in data science and artificial intelligence, founded in Australia in 2002. Our diverse team of over 1,200 professionals, located across 14 global offices, combines innovative product and consulting services to empower businesses to derive maximum value from data and analytics. We collaborate with some of the world's largest corporations, committed to creating a smarter, more intelligent world.At Quantium, we embrace AI wholeheartedly, transforming into an AI-native organization while guiding our clients in their own journeys. With 23 years of industry expertise, proprietary data partnerships, and impressive AI adoption (90% weekly active usage), we are at the forefront of this evolution.As a Senior Client Partner, you will be instrumental in establishing CommBank iQ as a long-term strategic ally for Australia's premier organizations. This role is not just about sales; it's about cultivating robust partnerships, fostering product adoption, and ensuring our clients consistently derive value from our iQ product suite.You will operate at the nexus of account management, customer success, and partnership, collaborating with leading organizations to integrate products like Pitch iQ, Measure iQ, Segments iQ, and Enrich iQ into their commercial strategies, sales enablement, and performance measurement workflows.

Join Lightspeed Commerce as a Senior Revenue Operations Analyst, where you will play a crucial role in driving revenue growth and operational efficiency. You will analyze and optimize our sales processes, collaborate with cross-functional teams, and utilize data-driven insights to support strategic decision-making. If you are passionate about revenue operations and thrive in a fast-paced environment, we want to hear from you!

Join our dynamic team at TMGM as a Junior HR Operations Specialist, where you will play a key role in supporting our HR functions and contributing to a positive workplace culture. This is an exciting opportunity for individuals looking to launch their careers in Human Resources. You will assist with various HR processes, ensure compliance with policies, and help in fostering a supportive environment for all employees.

Welcome to the Future of Revenue Operations! Are you exploring new career opportunities or just browsing the market? You may have found your ideal destination!Lightspeed is seeking a Senior Revenue Operations Analyst to enhance our global team and support our expanding international business. In this pivotal role, you will analyze and optimize operational data to provide timely and accurate insights that empower better decision-making. Collaborating closely with Sales, Marketing, and Customer Success teams, you will align insights, refine processes, and fortify revenue operations. If you thrive on uncovering root causes, recognizing patterns, and working collaboratively, this is an exceptional chance to make a significant impact.Your Responsibilities:Extract, analyze, and interpret data from CRM systems, marketing platforms, and various sources to identify trends and KPIs, translating insights into clear, actionable recommendations.Create and maintain scalable dashboards and reports to effectively convey insights to leadership and cross-functional teams.Monitor and analyze key sales metrics and funnel performance to pinpoint bottlenecks and opportunities for enhancing conversion and overall performance.Develop and uphold accurate revenue forecasts leveraging historical data, pipeline health, and market trends.Explore and integrate AI-driven tools and automation to enhance efficiency and scale revenue operations processes.Collaborate with Sales, Marketing, and Customer Success teams to align insights, improve processes, and drive operational effectiveness.Identify and implement process improvements, including automation and workflow enhancements to boost efficiency and scalability.Qualifications:We are seeking candidates with the following qualifications:Strong business acumen with the capability to translate business needs into data and reporting requirements.Previous experience using Looker or similar BI tools to develop scalable dashboards and reports.Advanced analytical skills to convert complex data into clear, actionable insights and narratives.Solid experience with Salesforce or similar CRM systems, including familiarity with data structures, reporting, and data integrity.Experience supporting revenue forecasting, pipeline analysis, and planning processes.

About Ofload and Our VisionIn the dynamic realm of FreightTech, we have the chance to revolutionize one of the largest sectors in the economy. The Australian freight market, valued at $66 billion, is still heavily reliant on outdated practices, with a staggering 30% of truck journeys being made with empty loads. The industry suffers from a lack of transparency, fragmented data systems, and small transport operators struggle to compete against larger companies.At Ofload, we are on a mission to digitize the freight industry. By harnessing technology, data analytics, and strategic partnerships, we connect a diverse array of blue-chip clients with efficient smaller transport operators. Our efforts reduce empty truck journeys, enhance visibility, and streamline supply chains, leading to smarter, more environmentally friendly operations that benefit both businesses and the planet.This is more than logistics—it’s a transformative journey in FreightTech, reshaping an industry that underpins our economy and touches every aspect of daily life.Why Become Part of Ofload?Joining Ofload means being part of a rapidly growing company at the forefront of innovation. You will collaborate with driven and ambitious professionals who are dedicated to challenging the status quo and delivering tangible results. We embrace challenges, value open and honest communication, and are committed to mutual growth.With over $100 million raised from prominent investors known for backing successful firms like Canva, Revolut, and HelloFresh, we have been celebrated for our culture and innovative approach:Ranked #1: Deloitte Climate and Sustainability Award 2024 for our groundbreaking Carbon Analytics PlatformRanked #2: AFR BOSS Best Places to Work 2024 in Transport and ConstructionListed in the AFR BOSS Fast100 List 2025 with the second highest revenueRecognized in Deloitte Fast50 for three consecutive yearsAcknowledged in AFR FastStarters for three consecutive yearsAt Ofload, we blend the agility of a tech startup with the impact of solving a significant real-world challenge. If you are ready to contribute to a visionary team that is redefining the future of freight, we want to hear from you.The Role:The Senior Manager of Finance Operations will be pivotal in leading and refining our essential financial processes, ensuring efficient operations throughout the finance lifecycle. You will be responsible for establishing scalable, precise, and compliant processes that enhance cash flow management and financial oversight as we enter our next growth phase.

WPP Media seeks a Client Partner in Sydney, Australia. This position takes the lead on strategic projects and acts as a key advisor to clients. Role overview The Client Partner focuses on building strong, long-term relationships with clients. Working closely with client teams, this role helps organizations adapt to shifts in the media landscape and supports their business objectives. What you will do Lead strategic initiatives for clients in the media sector Develop and maintain trusted client relationships Guide clients through changes in the industry Support clients in achieving their business goals

Okta, Inc. is hiring a Senior Analyst, Sales Strategy & Operations in Sydney, Australia. This position sits within the Sales Strategy & Operations team, focusing on the APJ and ANZ regions. The role works closely with Sales Leadership to influence go-to-market strategies and streamline processes for sales teams. Role overview This Senior Analyst position offers the chance to shape how Okta operates across the region. The role provides visibility into high-level decision making and involves direct partnership with sales leaders to remove barriers and drive business growth. What you will do Strategic partnership: Collaborate with ANZ Sales Leadership to identify and reduce friction in the sales pipeline. Act as a bridge between strategic planning and day-to-day execution, helping sales representatives focus on customer engagement. Business performance: Provide insights, territory planning, and quota structures to support leaders in achieving their targets. Serve as a trusted advisor on business performance. Operational excellence: Apply advanced technologies, including Agentic AI, to enhance sales operations and support Okta’s SaaS business. What helps people thrive in this role Success in this role comes from strong problem-solving skills, the ability to tackle complex challenges with urgency and accuracy, and a willingness to bring new ideas to the table. Okta values individuals who are eager to improve the intersection of identity and technology.

Important notice: monks will never request payment or bank account details during recruitment. Be alert for fraudulent job postings or misuse of the company name. Protect personal information throughout the process. All applications must be submitted through the official website: monks.com/careers. Direct outreach may occur via LinkedIn, but only applications through the site are valid. Contract overview This freelance Client Partner contract is based in Sydney. The position focuses on building and maintaining strategic relationships with enterprise clients. Client needs shape every project, guiding meaningful engagement and tangible business outcomes. The role involves navigating digital marketing by combining data, media, technology, and creativity. Collaboration with cross-functional teams is essential to deliver tailored solutions for each client’s unique business challenges. This is a freelance contract. Main responsibilities Manage relationships with senior stakeholders, providing strategic guidance and thought leadership to build trust and credibility. Develop partnership plans, identify new opportunities, and support clients from initial engagement through to successful delivery. Offer strategic insights and advisory support to senior and C-level contacts, helping grow the pipeline, improve customer satisfaction, and secure long-term revenue. Gain and maintain a strong understanding of each client’s business, sector, and unique challenges to shape vision, objectives, and a long-term roadmap. Stay up to date on industry trends and the competitive landscape. Location This freelance contract is based in Sydney.