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Experience Level
Mid to Senior
Qualifications
Proven experience in operations management or similar roles. Strong analytical and problem-solving skills. Excellent communication and leadership abilities. Ability to work collaboratively in a team-oriented environment. Familiarity with process improvement methodologies.
About the job
Join our dynamic team as a Senior Operations Associate at WNS Global Services, where you will play a pivotal role in streamlining our operational processes and enhancing efficiency across various projects. You will be responsible for leading initiatives that drive operational excellence and foster a culture of continuous improvement.
About WNS Global Services
WNS Global Services is a leading provider of business process management services, offering a wide range of solutions that help organizations enhance their operational efficiency and customer satisfaction. With a focus on innovation and excellence, we empower businesses to achieve their goals through transformative outsourcing solutions.
Join our dynamic team at WNS Global Services as a Senior Associate in Financial Analysis. In this pivotal role, you will leverage your analytical skills and financial expertise to drive impactful decision-making processes. Collaborate with cross-functional teams to ensure the accuracy and integrity of financial data, and provide insights that support busines…
Join our dynamic team as an Associate in Financial Analysis, where you will play a pivotal role in driving data-driven decision-making. This position offers a unique opportunity to engage in analytical tasks that support financial planning and analysis efforts across various sectors. Ideal candidates will possess strong analytical skills, be detail-oriented, and have a passion for finance.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsOrfium is a leading global technology innovator that is reshaping the music and entertainment landscape through cutting-edge rights management and data solutions. With a dynamic team of over 700 professionals situated in major cities such as Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, we collaborate with prestigious clients including Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our core mission is to empower creators, rights holders, and media companies to effectively track, manage, and monetize their content across platforms such as YouTube and TikTok. At Orfium, you will be part of a dedicated and diverse team of developers, designers, scientists, and music enthusiasts, all working together in a flexible hybrid environment that fosters innovation, transparency, and accountability.RoleAs a Data Processing and Analysis Associate, you will play a vital role in the analysis, research, and processing of music metadata. Your work will involve converting raw data into structured, valuable information that supports our clients in fulfilling their royalty obligations to Networks, Producers, Performing Rights Organizations, and various Music Copyright entities.RequirementsAccurate entry and recording of music metadata from electronic sources into designated processing systems utilized for music royalty reporting.Verification of processed data to ensure adherence to company standards of accuracy.Identification and reconciliation of both routine and complex discrepancies in metadata inputs.Engagement in quality assurance initiatives aimed at identifying and resolving data-related challenges.Execution of various priority tasks associated with metadata processing.Provision of assistance and mentorship to fellow data processing team members as needed.Collaboration with management and team members to meet weekly or monthly deadlines.Effective communication with supervisors and team members to ensure smooth operations.Support for additional company projects as required.QualificationsCompletion of GCE A/Ls or GCE O/L with a relevant certificate or diploma qualification.Strong proofreading skills.Proficient in using shared Google Drives and email communication.Ability to work effectively in Google Sheets and Docs, with a solid understanding of internet research and computer fundamentals.Excellent verbal and written communication skills in English.Benefits Competitive salary package. Flexible hybrid work model to support your lifestyle. Comprehensive private health and life insurance coverage. Access to the latest technology to enhance productivity and creativity. A collaborative, inclusive, and international work atmosphere.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
Join Orfium, a global technology pioneer reshaping the music and entertainment landscape with cutting-edge rights management and data solutions. With a diverse team of over 700 professionals spread across various offices in cities like Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, we collaborate with esteemed clients including Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission is to empower creators, rights holders, and media companies to effectively track, manage, and monetize their content across platforms such as YouTube and TikTok. At Orfium, you will be part of a dynamic, international team of developers, designers, scientists, and music enthusiasts, all working in a flexible, hybrid environment that values innovation, openness, and ownership. We are excited to welcome you aboard!Role OverviewAs a Data Processing & Analysis Associate, your primary responsibility will be to analyze, research, and process music metadata in a structured and accurate manner. You will convert this data into valuable information that meets our clients' diverse requirements for royalty payments to networks, producers, performing rights organizations, and other music copyright entities.Key ResponsibilitiesInput and document music metadata from electronic sources into designated processing systems utilized for reporting music royalty information.Ensure the accuracy of processed data aligns with company standards.Identify and resolve routine and complex discrepancies in metadata inputs.Engage in quality assurance processes to detect and correct data-related issues.Handle various priority tasks associated with metadata management.Provide guidance and support to fellow data processing staff when necessary.Collaborate with management and team members to meet weekly or monthly deadlines.Maintain effective communication with team leaders and colleagues.Assist with additional company projects as required.QualificationsCompletion of GCE A/Ls or GCE O/L with a certificate or diploma qualification.Strong proofreading skills.Proficient in using Google Drives and email communication.Experience with Google Sheets and Docs, along with a solid understanding of internet research and computer fundamentals.Excellent verbal and written communication skills in English.
Full-time|On-site|Colombo, Western Province, Sri Lanka
Join Gapstars as a Commercial Financial Analyst!At Gapstars, we collaborate with some of Europe’s most innovative tech companies, from pioneering startups to rapidly expanding scaleups, to help them create high-performing remote engineering teams.Based in the Netherlands with talent hubs in Sri Lanka and Portugal, we boast a dynamic team of over 275 engineers dedicated to tackling real-world challenges using cutting-edge technologies. Our teams work across various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that yield impactful results.If you seek a workplace that merges technical prowess with a vibrant culture and ample opportunities for personal growth, look no further than Gapstars!About the RoleAs a Commercial Financial Analyst, you will be a crucial link between our accounting team and the commercial facets of our business. This role is integral to supporting the commercial operations of an international, omni-channel enterprise.Your focus will be on collaborating with regional and channel leaders to provide insightful, data-driven analysis that fosters revenue growth, margin enhancement, and informed decision-making. This position emphasizes external engagement, requiring close cooperation with stakeholders across various geographies and business units.This opportunity is perfect for individuals eager to develop robust commercial finance and business partnering skills, offering broad exposure to global operations, diverse markets, and multiple sales channels, including wholesale, retail, and e-commerce.Who You AreWe are seeking a commercially savvy and analytically adept Financial Analyst to join our team. You possess a natural curiosity, attention to detail, and a desire to understand how financial data influences commercial decisions. Comfortable working across regions and functions, you enjoy collaborating with stakeholders to transform data into actionable insights. This role is ideal for someone with a strong financial foundation ready to enhance their commercial acumen in a global setting.You thrive in collaborative environments, communicate effectively with non-finance colleagues, and are driven to enhance processes and data quality to facilitate improved decision-making.Main ResponsibilitiesCompile commercial P&Ls to assess performance in each market and channel, utilizing data from a diverse array of sources...
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsAt Orfium, we are pioneering the transformation of the music and entertainment industry through our cutting-edge rights management and data solutions. With a diverse team of over 700 professionals spread across major cities including Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, we collaborate with esteemed clients such as Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission is to empower creators, rights holders, and media companies to efficiently track, manage, and monetize their content across platforms like YouTube and TikTok. Joining Orfium means becoming part of a dedicated, international team of developers, designers, scientists, and music enthusiasts, all thriving in a flexible, hybrid work environment that values innovation, transparency, and accountability.We are excited to welcome enthusiastic freshers who are passionate about starting a career in audio and music data processing.Role OverviewAs a Data Processing & Analysis Associate, you will play a key role in managing and analyzing music and audio data. Your primary responsibilities will include verifying, organizing, and updating music information using our internal tools.Your attention to detail will be vital in ensuring the accuracy and completeness of our data, contributing to the seamless operation of our team. This position is ideal for detail-oriented individuals with a curiosity for music and data, eager to learn and grow within our systems. Comprehensive training and guidance will be provided.Key ResponsibilitiesListen to and evaluate audio from TV and radio commercials to extract valuable insights for our clients.Verify and validate music and audio data within our company systems to ensure accuracy.Accurately identify and match musical and non-musical data.Assist with various other tasks as directed by your supervisor.QualificationsGCE A/Ls or GCE O/Ls with a relevant certificate or diploma-level qualification.Basic understanding of musical and non-musical data.Proficient in Google Drive and email communication.Competent in Google Sheets and Docs, with strong internet research skills and computer literacy.Excellent verbal and written communication skills in English.Willingness to engage in focused listening tasks using headphones.Benefits Competitive salary Flexible hybrid work options to suit your lifestyle Health and life insurance coverage Access to the latest technology and tools to enhance your productivity A welcoming, diverse, and international team environmentEEO / AccommodationAt Orfium, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees and candidates, regardless of race, color, gender, disability, or any other characteristic.
Full-time|On-site|Colombo, Western Province, Sri Lanka
About GapstarsGapstars is a dynamic partner to some of Europe’s most innovative tech companies, ranging from disruptive startups to rapidly scaling scaleups. We specialize in building high-performing remote engineering teams to tackle real-world challenges using cutting-edge technologies.With our headquarters in the Netherlands and talent hubs in Sri Lanka and Portugal, our team of over 275 engineers works across various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that lead to impactful outcomes.If you are in search of a company that embodies technical excellence, a vibrant culture, and ample opportunities for growth, you’ve found your place at Gapstars.As an Operations Finance Analyst, your main responsibilities will center on budgeting, forecasting, and variance analysis for our Operations and Product activities. You will not just report on past outcomes but will provide stakeholders with insights into the reasons behind those outcomes, their implications, and recommended actions. Your expertise will be pivotal in championing zero-based budgeting and driver-based forecasting, ensuring that our financial plans reflect operational realities rather than historical patterns.Additionally, you will assist in evaluating new product introduction projects and operational efficiency initiatives, providing essential financial analysis and governance that supports informed investment decisions.This role is situated at the nexus of finance and operations, demanding both analytical precision and the ability to convey insights clearly to stakeholders. By collaborating with the Operations Accountant on month-end tasks, you will gain a profound understanding of the accounting principles that inform your analyses. You will be empowered to challenge assumptions, pose difficult questions, and enhance decision-making through advanced financial analysis.A significant aspect of your role will involve collaborating with the Data & Analytics team in IT and the Purchase Ledger team to ensure efficient data capture and reliable automation workflows. This collaboration will enable you to focus on delivering value through analysis and insights instead of spending time on data transformation.
Join our dynamic team as an Operations Associate at WNS Global Services, located in beautiful Colombo. In this role, you will play a crucial part in supporting our operations team by ensuring efficient and effective processes. This position offers an excellent opportunity for growth and development in a fast-paced environment.
Join our dynamic team as a Senior Operations Associate at WNS Global Services, where you will play a pivotal role in streamlining our operational processes and enhancing efficiency across various projects. You will be responsible for leading initiatives that drive operational excellence and foster a culture of continuous improvement.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
Join Orfium as a Music Copyright Associate, where you will play a vital role in safeguarding our clients' creative assets. Your primary responsibility will be to identify YouTube videos that utilize these assets and submit accurate claims in compliance with YouTube's guidelines.Key ResponsibilitiesEnsure precise claims by timestamping usage and adhering to frequently updated client guidelines.Complete additional client-specific tasks as they arise.Perform thorough research on industry trends and respond accordingly.Evaluate assets for their worth and monitor claimable content.Maintain a comprehensive understanding of existing and emerging claiming strategies to adapt to industry changes.Track personal revenue targets and assess performance metrics.Leverage tools and applications (such as Shazam, Jukebox, Claim Mate, Video Hunter, Transpose, etc.) to optimize the claims process.Carry out any other assigned duties and responsibilities.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsAt Orfium, we are at the forefront of revolutionizing the music and entertainment industry with innovative rights management and data solutions. Our global team of over 700 dedicated professionals spans across major cities including Los Angeles, London, Dublin, Athens, and Tokyo, collaborating with esteemed partners like Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission centers on empowering creators, rights holders, and media companies to efficiently track, manage, and monetize their content on platforms such as YouTube and TikTok. By joining Orfium, you'll become part of a vibrant, international team of developers, designers, scientists, and music enthusiasts, all thriving in a flexible, hybrid work environment that values innovation, transparency, and personal ownership. We can't wait to welcome you!Why Join Us?Experience hands-on involvement in the dynamic global music tech landscape, and gain expertise in YouTube's Content Management System and digital rights management.Role OverviewTurn your passion for music into a rewarding career!As a Music Copyright Associate, your role will involve navigating YouTube to identify unlicensed songs, remixes, and soundtracks. You will play a crucial part in protecting artists' rights, submitting accurate claims, and ensuring that creators receive the compensation they deserve, all while keeping a pulse on trending music and viral hits. This is an exciting opportunity to meld your love for music with a fast-paced role that significantly influences the digital music sector.Your ResponsibilitiesUtilize your auditory skills to identify and claim client assets in YouTube videos, ensuring accurate claims are placed.Adhere strictly to YouTube's copyright policies and internal guidelines during all actions.Conduct in-depth research within music databases to confirm composers and ownership details.Collaborate closely with supervisors to track trends, catalog discrepancies, and refine claiming strategies.Enhance revenue generation through diligent asset management.
Join our dynamic team as an Operations Associate at WNS Global Services. In this role, you will be responsible for supporting our operations team, ensuring efficient workflow and contributing to the overall success of our projects. Your keen attention to detail and proactive approach will be essential in driving our operational goals.
Join our dynamic team at WNS Global Services as a Senior Associate - Operations. In this pivotal role, you will be responsible for optimizing operational processes, ensuring efficiency, and driving excellence in service delivery. Collaborate with cross-functional teams to implement best practices and innovative solutions that enhance our operational capabilities.
Join our dynamic team at WNS Global Services as a Lead Associate in Operations! In this pivotal role, you will oversee operational processes, implement strategies to enhance efficiency, and contribute to our commitment to excellence.
Join WNS Global Services as a Senior Associate in our Operations team. In this pivotal role, you will be responsible for optimizing processes, enhancing operational efficiency, and providing strategic insights to drive business success. Your expertise will contribute to the seamless execution of our operations, ensuring we deliver exceptional value to our clients.
We are seeking an exceptional Associate Principal Engineer, Delivery to lead our technology projects in the Banking, Financial Services, and Insurance (BFSI) sectors. You will be responsible for orchestrating end-to-end project delivery, ensuring that we meet our clients' needs with precision and excellence.Lead the management of project scope, timelines, budgets, and risk, while ensuring quality standards are met.Oversee cross-functional teams including architecture, development, QA, and DevOps.Ensure compliance with Software Development Life Cycle (SDLC) processes such as estimation, design, development, testing, deployment, and support.Drive Agile and Hybrid delivery models tailored to client requirements, tracking KPIs and managing escalations to ensure high customer satisfaction (CSAT).Act as the primary liaison for client IT and business teams, fostering strong executive relationships.Conduct governance meetings and status reports, identifying opportunities for upselling and cross-selling services.Build and maintain a robust pipeline of leads within BFSI accounts, collaborating with solution architects to design winning solutions.Prepare cost estimations, pricing models, and commercial proposals, and participate actively in RFP/RFI processes.Provide technical leadership with a deep understanding of banking systems, integration architectures, cloud platforms (preferably AWS/Azure), and data/reporting systems.Guide architecture discussions to ensure scalable and secure solutions that comply with BFSI regulations.
Join WNS Global Services as a Senior Operations Associate and play a key role in optimizing our operational processes. We are looking for a dedicated professional who can enhance productivity and efficiency while ensuring top-notch service delivery. This position offers the opportunity to work in a dynamic environment where your contributions will directly impact our success.
Full-time|On-site|Colombo, Western Province, Sri Lanka
Join our dynamic team at Orfium as a Project Associate for our April intake! In this role, you will support a variety of projects, ensuring they are executed efficiently and effectively. You will work closely with project managers and team members to facilitate communication, track progress, and report on project status. This position is ideal for individuals looking to kickstart their career in project management within a vibrant and innovative environment.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
Orfium builds technology for the music and entertainment sector, specializing in rights management and data solutions. With a team of over 700 people across cities like Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, Orfium supports clients such as Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing. The company helps creators, rights holders, and media organizations track, manage, and monetize content on platforms including YouTube and TikTok. Orfium emphasizes innovation, openness, and accountability, offering a flexible hybrid work setup and a global culture. Role overview The Data Processing Associate - Music Metadata Specialist focuses on transforming raw music metadata into structured information used for royalty payments and copyright management. This role supports networks, producers, performing rights organizations, and other entities involved in music copyright. Main responsibilities Enter and record music metadata from electronic sources into processing systems for royalty reporting Verify processed data to meet accuracy standards Identify and resolve discrepancies in metadata input, including both routine and complex issues Take part in quality assurance to address data-related problems Complete priority tasks related to metadata processing Support and guide other data processing team members as needed Collaborate with management and peers to meet weekly and monthly deadlines Maintain clear communication with supervisors and team members Assist with additional company projects when required Requirements GCE A/Ls or GCE O/L with a relevant certificate or diploma Strong proofreading skills Proficiency with Google Drive and email communication Ability to use Google Sheets and Docs, plus solid internet research and basic computer skills Excellent English communication skills, both spoken and written Benefits Competitive salary package Flexible hybrid work model Comprehensive private health and life insurance Access to the latest technology Collaborative, inclusive, and international workplace
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsOrfium is a pioneering technology company reshaping the music and entertainment sectors with state-of-the-art rights management and data solutions. Our diverse team of over 700 professionals operates from various global locations, including Los Angeles, London, Dublin, Athens, Sofia, and Tokyo. We collaborate with industry giants like Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our goal is to empower creators, rights holders, and media organizations to efficiently track, manage, and monetize their content across platforms such as YouTube and TikTok. At Orfium, you will become a part of a dedicated, multicultural team comprising developers, designers, scientists, and music enthusiasts, all thriving in an innovative hybrid workspace that values creativity, transparency, and accountability.RoleAs a Data Processing & Analytics Associate, your focus will be on analyzing, researching, and processing music metadata, ensuring it is structured and precise. Your work will facilitate the accurate reporting of music royalties for various stakeholders including Networks, Producers, Performing Rights Organizations, and other music copyright entities.
