Qualifications
The ideal candidate will possess:Proven experience in communications or operations, particularly within a driver-focused environment. Strong project management skills to oversee effective execution of campaigns. Excellent interpersonal abilities to collaborate with diverse teams. Ability to analyze data and derive actionable insights to enhance driver engagement.
About the job
We are seeking a Senior Operations Specialist in Driver Communications and Engagement to enhance awareness and engagement within our driver community. This dynamic and impactful position will involve strategizing, planning, and executing initiatives across various channels, operating with both agility and independence.
In this role, you will work closely with local operations, marketing teams, and central specialists to design and implement comprehensive communication strategies and campaigns tailored for our drivers through social media, WhatsApp, email, and in-person events at local hubs.
About Bolt
Bolt is one of the fastest-growing tech companies in Europe and Africa, serving over 200 million customers across 50+ countries. Our success is driven by our people, and we are committed to fostering an inclusive environment where everyone feels welcome, irrespective of race, color, religion, gender identity, sexual orientation, age, or disability. Join us in our mission to transform cities into people-centric spaces, not car-centric.
