Qualifications
To succeed in this role, you should possess:Proven experience in a similar position, ideally within the tech industry. Excellent communication skills, both verbal and written. Strong problem-solving abilities and a proactive approach to tasks. Ability to work in a fast-paced environment and handle pressure effectively. Experience with customer support software and tools.
About the job
Join our dynamic team at Adeeba E-Services Pvt Ltd as a Senior Process Associate in the Inbound Tech department. We are looking for dedicated individuals who excel in customer service and technical support. You will play a crucial role in assisting clients, resolving their queries, and ensuring a seamless tech experience.
As a Senior Process Associate, you will leverage your expertise to train and mentor junior team members, and contribute to the continuous improvement of our processes. If you are passionate about technology and committed to delivering exceptional service, we want to hear from you!
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading BPO company based in Kolkata, specializing in providing top-notch customer support and technical services. We pride ourselves on our commitment to excellence and our innovative approach to problem-solving. Join us and be part of a team that values your contributions and fosters your growth.
