Senior Process Associate - Inbound Tech Support

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Senior

Qualifications

To excel in this role, candidates should possess:Proven experience in a technical support role, preferably in an inbound capacity. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-oriented mindset. A background in IT or related fields is highly advantageous. Ability to work collaboratively in a fast-paced environment.

About the job

Join our dynamic team as a Senior Process Associate specializing in Inbound Tech Support. This role is pivotal in delivering exceptional assistance to our clients, ensuring their technical queries are resolved promptly and efficiently. As a Senior Process Associate, you will utilize your expertise to guide and mentor junior associates, enhance customer satisfaction, and contribute to the overall growth of our tech support team.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading player in the technology services sector, committed to delivering top-notch solutions to our clients. Our company fosters an innovative and inclusive work environment, encouraging professional growth and creativity. We take pride in our dedicated team and their relentless pursuit of excellence in customer service.

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