About the job
IMPORTANT: Be cautious of scammers impersonating Zello with job solicitations. We will never request sensitive information such as bank details or checks. All communication will come from the official zello.com domain. For any doubts, please reach out to recruiting@zello.com.
About Zello
Zello is a leading voice-communication platform, utilizing advanced push-to-talk technology to enhance collaboration and productivity for workers without traditional desks. With a user base exceeding 175 million, we proudly hold the title of the world’s top-rated push-to-talk app, facilitating an astonishing 9 billion messages each month.
Our core values guide every action we take. We are dedicated to empowering frontline workers, connecting individuals in crisis situations worldwide, and supporting first responders.
We are seeking a Senior Product Designer to craft exceptional website experiences that effectively convert enterprise-level customers. This role will involve designing and enhancing Zello's web products, such as network management tools and customer kiosks. The ideal candidate thrives on discovery and ideation, takes initiative, and effectively manages the design process from low-fidelity to high-fidelity prototypes, collaborating closely with engineering teams until products are shipped.
By the end of your first year, you will have:
Created impactful digital touchpoints on Zello.com that informed, persuaded, and converted enterprise leads into loyal customers.
Worked alongside Marketing and Sales on digital strategies (e.g., SEO, AI search optimization) to elevate the Zello brand.
Implemented successful upgrades across Zello’s web-based products, including the Management Console, QR Assist, and Kiosk.
Contributed to enhancing the Zello iOS and Android product experience as necessary.
Expanded and refined Zello’s Design System and Design Operations.
Key Responsibilities
Develop user-centric experiences on Zello.com in collaboration with Marketing and Sales to attract and convert enterprise leads.
Engage in the entire design lifecycle, from research and ideation through to implementation and user testing.
Collaborate with cross-functional teams to integrate user feedback and analytics into design decisions.
