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Experience Level
Senior
Qualifications
Key ResponsibilitiesEstablish the product vision: Develop and implement a robust global strategy and roadmap for the disputes domain. Create a premier dispute API and merchant tools: Direct the strategy and development of our disputes API and merchant dashboard features, ensuring merchants have detailed visibility and control over their chargeback processes while providing the necessary tools to enhance performance. Ensure compliance and drive innovation: Act as the subject matter expert on disputes, translating intricate regulatory changes into actionable product features that safeguard our merchants. Enhance performance metrics: Manage key performance indicators such as win rates and representment rates, utilizing data to pinpoint gaps and opportunities for improvement.
About the job
About Checkout.com
Checkout.com powers online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The platform processes billions of transactions worldwide each year, helping merchants offer a smooth and reliable checkout experience.
Headquartered in London, Checkout.com operates from 19 offices across six continents. The company focuses on performance, ongoing improvement, and shaping the future of fintech.
Role Overview: Senior Product Manager, Disputes
The Senior Product Manager, Disputes, will lead the development and strategy for global disputes and chargebacks across both issuing and acquiring products. This role shapes how Checkout.com approaches disputes as the company grows into new and existing markets.
Key responsibilities include working with teams in product, engineering, and business to design and deliver dispute processing tools for merchants. The position is based in London.
About Checkout.com
Checkout.com is at the forefront of the fintech revolution, providing cutting-edge technology to simplify online payments. Our mission is to make payment processing effortless for businesses of all sizes, helping them to thrive in the digital economy.
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