Senior Program Manager - Customer Experience Operations

Veeam SoftwareSan Jose, Costa Rica

On-site Full-time

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Experience Level

Manager

Qualifications

To excel in this role, candidates should possess:Proven experience in program management within a customer service environment. Strong analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to lead cross-functional teams and manage multiple projects simultaneously. Proficiency in project management tools and methodologies.

About the job

Join Veeam Software as a Senior Program Manager for Customer Experience Operations where you will play a pivotal role in enhancing our customer journey and operational efficiency. You will lead cross-functional teams to deliver innovative solutions and drive strategic initiatives that improve customer satisfaction and operational performance.

About Veeam Software

Veeam Software is a global leader in backup solutions that deliver Cloud Data Management. Our solutions help businesses ensure data availability, improve operational efficiency, and drive innovation.

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Senior Financial Analyst at Roku | San Jose, California

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Teamwork makes the stream work. Join Roku and transform the way the world experiences television!As the leading TV streaming platform across the U.S., Canada, and Mexico, Roku is dedicated to revolutionizing how viewers engage with content. Our mission is to connect consumers with their favorite shows while empowering content creators and advertisers alike.At Roku, your contributions will be acknowledged from day one. We are a rapidly expanding public company where every team member plays a vital role. Seize the chance to impact millions of TV streamers globally while gaining invaluable experience across various domains. About the TeamThe Supply Chain Finance team at Roku delivers essential business support to our Logistics, Warehousing, Sourcing, and Demand Planning divisions. We provide critical insights into our operational performance to senior executives and collaborate closely with business partners to establish an optimal supply chain structure. About the RoleWe are seeking a talented Senior Financial Analyst to support our hardware Operations team. This position is pivotal in supporting the growth and execution of Roku’s global Operations, contributing to the development of scalable reporting and forecasting solutions that yield actionable business insights.The ideal candidate will communicate effectively, possess strong analytical skills, and manage multiple, time-sensitive deliverables within a complex organizational framework. A curious mindset paired with a global perspective and local execution will be essential for success.For California Only - The estimated annual salary for this position ranges from $135,000 to $147,700. Compensation packages are determined based on individual factors such as skills, certifications, and geographical location. Eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, and wellness programs. What You Will Be DoingProvide day-to-day business partnering and FP&A support activities for the Supply Chain...

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Archer is a pioneering aerospace company headquartered in San Jose, California, dedicated to developing an all-electric vertical takeoff and landing (eVTOL) aircraft. Our mission is to revolutionize sustainable air mobility, designing, manufacturing, and operating an aircraft that accommodates four passengers while minimizing noise pollution.At Archer, we aim for excellence and tackle complex challenges. We value diversity within our team, believing it enhances our intelligence, fosters innovative insights, and propels us toward collective success. We are committed to fostering an equitable and inclusive workplace that appreciates our unique differences and supports all team members.What You’ll Do:Lead the planning and budgeting processes for assigned teams by collaborating closely with senior management and business units to create, monitor, and assess the annual operating and financial plans.Enhance data systems and tools for performance tracking, deliver insightful reporting solutions, and improve operational insights.Work alongside business stakeholders to provide analytical insights and assess strategic initiatives effectively.Develop and track Key Performance Indicators (KPIs) to measure success against financial objectives.Compile internal and external executive reporting documents, including board presentations, financial close reports, and various management presentations.Collaborate with cross-functional teams to implement process enhancements that improve the accuracy and efficiency of financial data analytics.Create and deploy data visualization dashboards using Business Intelligence tools such as Power BI, Tableau, and Google Data Studio.Possess strong knowledge of financial planning and ERP systems, including Adaptive Planning and SAP.

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Archer Aviation is an innovative aerospace company headquartered in San Jose, California, dedicated to revolutionizing air travel through the development of an all-electric vertical takeoff and landing aircraft. Our mission is to enhance sustainable air mobility, offering a quieter and greener alternative for urban transportation by designing, manufacturing, and operating aircraft capable of carrying four passengers with minimal noise output.We set ambitious goals and tackle complex challenges, firmly believing that diversity within our team is a key driver of creativity and success. Our commitment to fostering an equitable and inclusive workplace ensures that we celebrate and support the unique contributions of every team member.Key Responsibilities:As a pivotal member of the Archer Defense and Advanced Programs organization, you will lead initiatives to incubate, market, capture, and execute advanced programs that are integral to our Archer Defense portfolio, ensuring alignment with technical, cost, and schedule objectives.

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GSOC Analyst - Night Shift

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Sales Commission Analyst

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Full-time|On-site|San Jose

PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=82826&lang=en_US**PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.**The Sales Commission Analyst will collaborate closely with Sales Management, Sales Operations, and Finance to ensure the accurate implementation of the 8x8 incentive commission plans. This role is crucial for guaranteeing that commissions are calculated and disbursed with utmost precision, completeness, and adherence to the established commission guidelines. The ideal candidate will possess strong analytical skills, meet deadlines effectively, pay attention to detail, be self-motivated, and demonstrate the ability to handle multiple tasks simultaneously.Key responsibilities include:Reconciling commission discrepancies and addressing data anomaliesGenerating and distributing commission-related reports to management and sales teamsAssisting with month-end financial reporting and analysisContributing to internal process improvement initiativesProviding general reporting on sales and business operations statisticsConducting ad hoc reporting and analysis as required

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