About the job
Work Setup: Onsite
Work Location: Cubao, Quezon City
Shift: Monday to Friday; 6 AM - 3 PM; Fixed weekends off
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Mid to Senior
Work Setup: Onsite
Work Location: Cubao, Quezon City
Shift: Monday to Friday; 6 AM - 3 PM; Fixed weekends off
tasq-work is a forward-thinking organization committed to delivering innovative solutions. We prioritize collaboration and growth, providing an environment where talented individuals can thrive and contribute to impactful projects.
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Search for Operations Leadership Roles Travel
21 results
WNS Global Services
About the Role WNS Global Services is hiring for Operations Leadership roles focused on the travel sector in Quezon City. These positions involve guiding teams, improving processes, and supporting a culture of ongoing growth. What You Will Do Lead and support teams within travel operations Shape and execute strategies that improve customer experience and ope…
WNS Global Services
Role Overview WNS Global Services is hiring for leadership positions within the Healthcare Operations division in Quezon City. These roles focus on guiding teams, managing daily operations, and driving improvements in healthcare service delivery. What You Will Do Oversee healthcare operations to maintain smooth, effective processes Implement strategies to increase efficiency and improve outcomes Lead and support teams to achieve quality goals Who We’re Looking For Experience managing operations, ideally in a healthcare setting Strong leadership skills and a focus on results Commitment to improving healthcare delivery
WNS Global Services
Lead Operations in Banking and Finance WNS Global Services is hiring for leadership positions focused on banking and finance operations in Quezon City. These roles call for individuals who bring strategic insight, a commitment to strong processes, and experience guiding teams to meet ambitious goals. What We Look For Experience managing operations within banking or financial services Ability to drive performance and support continuous improvement Strategic mindset with a focus on results Join a team that values operational excellence and leadership in a key sector.
WNS Global Services
About the Role WNS Global Services is hiring for support roles in Training, Workforce, and Operations Leadership based in Libis, Quezon City. These positions focus on guiding teams, mentoring colleagues, and supporting operational goals that help deliver strong service to our clients. What You Will Do Lead and mentor team members in training, workforce management, or operations Promote operational excellence and support service delivery Contribute to ongoing process improvements Who We’re Looking For Experience or interest in training, workforce management, or operations leadership Comfort working in a busy, client-focused setting Commitment to continuous improvement and team development These roles offer the chance to make a real impact across our teams and client relationships.
WNS Global Services
Lead Operations in Insurance at WNS Global Services WNS Global Services is growing its operations leadership team in Quezon City, focused on the insurance sector. We are looking for leaders with a strong track record in managing teams and improving processes within busy settings. What You Will Do Guide teams to meet and exceed business goals Identify ways to improve operational efficiency Support and develop team members to deliver strong results Drive performance across key insurance operations Who We’re Looking For Experienced leaders with a background in operations Comfort working in the insurance industry or related sectors Strong focus on process improvement and team development Ability to adapt and guide teams through change
WNS Global Services
Role Overview WNS Global Services is looking for a GDS Travel Specialist to support corporate clients from our Quezon City office. This role centers on arranging travel using Global Distribution Systems and ensuring clients receive reliable, high-quality service throughout their journey. What You Will Do Book flights, hotels, and related travel services through GDS platforms Advise clients on travel options and make tailored recommendations Organize and manage detailed travel itineraries for corporate travelers Address travel-related issues quickly and handle each situation with professionalism
WNS Global Services
Role Overview WNS Global Services is looking for a GDS Travel and Sales Account Specialist to join the team in Quezon City. This position focuses on supporting clients through global distribution systems (GDS), aiming to deliver strong service and boost sales results. What You Will Do Manage client accounts and maintain ongoing relationships Analyze travel data to identify trends and opportunities Recommend travel solutions tailored to client needs Work with a range of clients, each with unique travel requirements What Sets This Role Apart This role offers the chance to work closely with clients and make a direct impact on their travel planning and satisfaction. Success in this position comes from combining GDS expertise with a consultative approach to sales and customer service.
WNS Global Services
About the Role WNS Global Services is hiring for Support Roles focused on Training, Workforce Management (WFM), and Quality Assurance in Quezon City. These roles play a key part in strengthening customer service and improving how our teams operate. Main Responsibilities Work with multiple departments to support training programs, workforce planning, and quality checks. Help maintain high standards for service and operational performance. Contribute ideas and solutions to improve processes and outcomes. Who We’re Looking For Team players who communicate well across functions. People who care about quality and continuous improvement. Individuals ready to support training, workforce management, or quality assurance tasks as needed. WNS values fresh perspectives and commitment to delivering strong results. Join us in supporting teams that shape excellent customer experiences.
Work Setup: OnsiteWork Location: Cubao, Quezon CityShift: Monday to Friday; 6 AM - 3 PM; Fixed weekends off
Global Medical Virtual Assistants
The Operations Manager plays a crucial role in guaranteeing exceptional service delivery to our clients by effectively leveraging strategies and resources. This position demands a strategic thinker who can utilize an array of tools to plan, analyze, and oversee departmental performance to foster growth and development.Key Responsibilities:Cultivating a company culture that promotes high performance and employee morale.Developing and leading high-performing teams through comprehensive coaching and support.Implementing and ensuring adherence to internal processes through quality control and KPI monitoring.Training and supporting team members to effectively engage in the operations planning process.Strategically planning and executing initiatives aimed at achieving growth through customer-centric collaboration, enhancing revenue through targeted business strategies.Creating and managing projects aligned with the vision of the CEO and executive team.Facilitating cross-functional collaboration across all business areas.
WNS Global Services
Role Overview WNS Global Services is hiring a Senior Group Manager - Operations for its Quezon City location. This leader will guide the operations team, shape operational strategies, and focus on efficiency gains. The position plays a key part in delivering high-quality service to clients and building a culture centered on excellence and ongoing improvement.
WNS Global Services
Join WNS Global Services as a Senior Group Manager - Operations and lead innovative operational strategies that drive efficiency and growth.In this pivotal role, you will oversee a team of managers and ensure operational excellence across various departments. Your expertise will be crucial in developing processes that enhance productivity and customer satisfaction.
Work Setup: OnsiteWork Location: Cubao, Quezon CityShift: Monday-Friday; 8pm - 5am or 11pm - 8am (final schedule to be discussed with the Hiring Manager); Fixed weekends offEssential Requirements:Minimum of 2 years of relevant experienceProven ability to manage multiple teams simultaneously, including compliance and performance oversightFamiliarity with technology productsExperience in the BPO industry, specifically with B2B clients in the US marketExceptional English communication skillsCollege education with Transcript of Records (TOR)Key Responsibilities:Oversee daily operations across Product, Project, IT, and Accounting teams to ensure optimal performance in alignment with organizational objectives.Assess operational processes to identify areas for growth and lead cross-functional projects to ensure timely completion.Collaborate with IT and Accounting departments to enhance systems and maintain financial accuracy.Create and implement operational policies, manage resources and timelines, and encourage continuous improvement initiatives.Promote effective communication and teamwork to build a cohesive, high-achieving organization.
WNS Global Services
Role Overview WNS Global Services seeks a Healthcare Operations Supervisor/Manager to guide daily operations for healthcare support teams in Quezon City. This leadership position focuses on maintaining high service standards and compliance across all activities. Main Responsibilities Supervise and mentor a team of healthcare professionals Oversee workflow and manage team schedules Identify and implement process improvements to boost efficiency Monitor performance metrics and address gaps Promote a collaborative, high-performance team culture Ensure adherence to industry standards and company policies What Success Looks Like Consistent delivery of quality healthcare support services Effective coaching and development of team members Ongoing improvements in operational processes Strong compliance with healthcare regulations
Fredley Group of Companies
Engage in the recruitment and training of store-level and middle-management staff across the brand.Coordinate and supervise the work schedules of branch personnel to ensure optimal performance.Conduct timely and constructive performance evaluations.Manage employee discipline and termination processes in line with company policies.Set clear quantitative and qualitative performance metrics to assess and enhance company efficiency and effectiveness.Analyze existing business procedures for continuous improvement.Ensure a safe and conducive work environment for all employees.Implement operational policies and procedures to enhance daily operations.Oversee sales activities, purchasing, and inventory management, ensuring alignment with leadership goals.Plan, direct, and monitor the budget and sales costs for each brand to meet financial targets.Effectively communicate new policies and procedures to branch personnel.Enhance customer service and satisfaction through strategic changes in policies and procedures.Foster collaboration and coordination among operations and other departments.Represent the organization positively to employees, customers, and the wider community.
Fredley Group of Companies
Role Overview Fredley Group of Companies is hiring a CCTV Operator in Quezon City. This position plays a key part in keeping our facilities secure by monitoring surveillance footage and supporting our safety protocols. What You Will Do Monitor live and recorded CCTV footage for unusual activity or security concerns Help maintain a safe environment by reporting incidents promptly Work closely with the security team to address and resolve issues as they arise Location Quezon City
WNS Global Services
Role Overview WNS Global Services is hiring a Project Manager in Quezon City to focus on IT and RPA support projects. This role calls for someone who brings energy and leadership, ready to guide teams and deliver results. What You Will Do Oversee project timelines and deliverables for IT and RPA support initiatives Coordinate with stakeholders to align on project goals and progress Drive projects forward, ensuring objectives are met efficiently Location Quezon City
Role Overview The Collections Team Lead will oversee a team focused on outbound collections for a travel account. This position is based onsite in Quezon City, Metro Manila, and supports clients through voice interactions. Key Details Start date: ASAP Support type: Voice Work arrangement: 100% onsite (Quezon City) Account focus: Travel outbound collections Shift schedule: US business hours Rest days: As scheduled with US business hours
Arch Global Services Philippines, Inc.
The Mid-Level Operations Analyst plays a crucial role in our organization by collecting, organizing, interpreting, and analyzing complex data sets. The ideal candidate will be proficient in ensuring data integrity through scrubbing and documentation, as well as generating insightful queries, views, and reports to inform business decisions.
Work Setup: OnsiteWork Location: Cubao, Quezon CityShift: Monday-Friday; 6am to 3pm; Fixed weekends offEssential Qualifications:A minimum of 7 years of comprehensive experience in supply chain management.At least 3 years of experience in a leadership role, ideally at a supervisory level.Proficiency in Mandarin at HSK 4 level or higher.College education with a Transcript of Records (TOR).Key Responsibilities:Leadership & Team DevelopmentMotivate and lead the Philippine Supply Chain team, establishing a culture of high performance and accountability with clearly defined roles, responsibilities, and KPIs.Operational Excellence & ExecutionManage all aspects of supply chain operations, including demand planning, purchasing, order processing, payment workflows, and inventory management to ensure efficient flow and avoid stockouts or bottlenecks.Strategic Planning & Risk ManagementDevelop and implement strategic supply chain initiatives in alignment with business objectives; conduct thorough risk assessments across suppliers, production, inventory, and logistics, supported by strong contingency plans to ensure supply continuity.Cross-Functional CollaborationAct as the primary liaison for the Philippine team with US Supply Chain, Accounting, Sales, and Production teams, ensuring timely and clear communication regarding operations, risks, and strategic priorities.Collaborate closely with Sales, Finance, and Production teams to align efforts with business goals and foster cooperative problem-solving across departments.Supplier & Vendor ManagementPromote supplier excellence by ensuring compliance with quality, delivery, cost, and resilience standards; conduct comprehensive evaluations alongside US and China teams to assess quotes, lead times, capacities, risks, and costs.#TASQCorp
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