About the job
Nagarro is seeking a seasoned Business Process Expert (BPE) Commerce Functional Consultant specializing in Order-to-Cash (O2C) to spearhead and facilitate comprehensive BPE Commerce implementations. This role necessitates close collaboration with business stakeholders, technical teams, and integration partners to create scalable, customer-focused commerce solutions that seamlessly integrate with SAP S/4HANA and associated systems.
Key Responsibilities:
- Engage in holistic BPE Commerce implementation projects, supporting all stages including requirement gathering, solution design, configuration, testing, training, User Acceptance Testing (UAT), data migration, and go-live assistance.
- Lead and enhance O2C processes within BPE Commerce encompassing product catalog management, pricing, promotions, customer relations, cart functionalities, checkout procedures, order management, returns, and refunds.
- Facilitate functional design and solution workshops with business stakeholders to convert their business needs into effective BPE Commerce solutions.
- Collaborate with SAP SD / S/4HANA teams to ensure smooth Commerce-to-SAP integration for order creation, billing, delivery, and invoicing processes.
- Build strong credibility and serve as a trusted advisor to client stakeholders across both business and IT domains.
- Review and validate Functional Requirement Specifications (FRS), solution designs, and functional configuration documents.
- Provide expert functional guidance on BPE Commerce capabilities, best practices, and solution quality throughout various projects.
- Assist in issue analysis and resolution by utilizing in-depth functional knowledge of O2C flows and integrations.
- Effectively collaborate with distributed teams, including technical developers, integration specialists, and offshore/onshore stakeholders.
- Analyze and address complex business and system challenges under tight deadlines and project pressures.
