About the job
Join Help AG as a Senior Security Analyst in our dynamic Security Operations Centre (SOC). We are seeking a skilled Emirati national passionate about information security to monitor and manage security technologies. In this role, you will utilize the Security Information Event Management (SIEM) tool to identify and mitigate IT security incidents.
Key Responsibilities:
- Adhere to established operational processes to analyze, escalate, and assist in resolving critical information security incidents.
- Utilize Splunk, Log Rhythm, or Qradar SIEM tools to correlate and analyze events for detecting IT security threats.
- Conduct thorough forensic analysis of log files and system resource access.
- Ensure quality and accuracy in customer reporting.
- Oversee multiple security technologies including SIEM, IDS/IPS, Firewalls, and VPNs.
- Provide timely technical assistance for managed services via phone and electronic communication.
- Document actions taken in cases to ensure effective internal and customer communication.
- Stay informed about the current threat landscape and share knowledge with peers.
- Perform additional duties as assigned.
