Senior ServiceNow Developer

Accenture Federal ServicesWashington, DC

On-site Full-time $78.6K/yr - $160.2K/yr

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Experience Level

Senior

Qualifications

Qualifications:Minimum of 2 years of experience as a developer within the ServiceNow PlatformAt least 2 years of hands-on experience with ServiceNow Customer Service Management (CSM)Proven experience in solution architecture

About the job

Become a part of Accenture Federal Services, a leading technology firm within the global Accenture network. Voted as a Glassdoor Top 100 Best Place to Work, we foster a collaborative and supportive environment where you can thrive, learn, and develop through hands-on experiences, certifications, and industry training.

Join us in making impactful, enduring advancements that propel missions and government initiatives forward!

As a Senior Developer, you will leverage your expertise in ServiceNow Product Customer Service Management (CSM) to design and implement solutions tailored to our clients’ needs. Your responsibilities will include collaborating with stakeholders to gather requirements, performing technical validations, and providing architecture recommendations. Your extensive experience with the ServiceNow Platform is essential for developing and customizing applications that enhance customer service processes. A strong background in Requirements Confirmation will ensure that your solutions align with client expectations and business goals. Your proficiency in Technical Validation will allow you to evaluate the functionality and performance of your developed solutions to ensure they meet quality standards. Previous experience in ServiceNow Product Customer Service Management (CSM) will be beneficial in understanding the specific challenges of customer service operations. Ultimately, your ability to work collaboratively with cross-functional teams, communicate effectively, and adapt to evolving requirements is crucial for your success in this role.

About Accenture Federal Services

Accenture Federal Services is committed to enhancing the capabilities of the US federal government through innovative technology solutions. Our diverse workforce is united in a mission-driven approach to serve clients in defense, national security, public safety, civilian, and military health sectors. Join a company recognized for its commitment to employee satisfaction and professional growth.

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