Senior Site Reliability Engineering Manager | Auckland, NZ

AivenSydney, New South Wales, Australia

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

What We're Looking For:We encourage all candidates to apply even if their experiences do not perfectly match the requirements—we believe in nurturing our team's professional development. Must-have:Proven experience in managing or leading software development or operations teams, with the ability to define and set measurable success criteria for engineering roles, focusing on hiring, training, and team leadership. Prior engineering experience at a software company, equipping you to contribute effectively to technical discussions at a senior level. Strong communication skills with a track record of collaborating with internal teams to resolve complex issues successfully. Nice-to-have:Hands-on development experience with multiple technologies from Aiven’s portfolio over several years. Expertise in troubleshooting, root cause analysis, and triaging operational cases. Experience in incident management and facilitating retrospectives.

About the job

The Role:

We are looking for an experienced Senior Site Reliability Engineering Manager to spearhead and nurture a talented team of Site Reliability Engineers based in the ANZ region. This team will ensure the reliability of Aiven's services for our customers by diligently monitoring the health of the Aiven platform throughout our 24/7/365 global operations. The team will also manage incident responses and collaborate with various units to address issues. The focus will be on software development and automation.

This position will be located in Auckland, New Zealand, and we provide a relocation package for suitable candidates.

What You'll Do:

Collaborate with EMEA and NA-based SRE Managers to coordinate and enhance global operations.
Lead and inspire a team of Site Reliability Engineers located in ANZ.
Empower your team to drive significant software and process initiatives for the Aiven platform, including managing on-call rotations to ensure continuous team availability.
Maintain an efficient operation where decisions are driven by metrics and data, prioritizing tasks accordingly.

About Aiven

Aiven is a pioneering company in the open-source cloud data space, focused on enabling developers and organizations to leverage powerful database technologies effortlessly. Our commitment to innovation and excellence drives us to create solutions that meet the evolving needs of our clients across multiple industries.

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