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Senior Software Engineer - ClientOps

EburyMálaga
Hybrid Full-time

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Experience Level

Senior

Qualifications

To thrive in this role, you should possess:Proficiency in JavaScript/TypeScript and Node.js. Experience with workflow orchestration tools, particularly Temporal. Strong understanding of distributed systems and AI deployment. A collaborative mindset with the ability to mentor and lead a diverse team.

About the job

Ebury empowers ambitious businesses to achieve global growth, and we extend that philosophy to our team members. We promote innovation, collaboration, and problem-solving in a supportive environment where everyone feels a sense of belonging and is equipped for success.

If you're a collaborative spirit eager to reshape global business operations, let's connect. We want to discuss how Ebury can propel your career and help you influence the future.

Senior Backend Engineer - JavaScript/TypeScript

Ebury (Madrid/Málaga) Office - Hybrid: 4 days in the office, 1 day working from home per week

Ebury is a rapidly growing FinTech company dedicated to transforming international trade. We are constructing the 'Internal Engine' of our global delivery organization, with our Client Operations Automation squad playing a pivotal role in this evolution.

We are advancing from traditional automation into the domain of Agentic Orchestration. In this role, you won't just be writing scripts; you will architect high-performance distributed systems and AI-driven solutions that facilitate real-time compliance, client lifecycle management (CLM), and intelligent RFI workflows.

Technical Leadership & Team Context

As a foundational technical leader for the squad, you will collaborate with three mid-level engineers and one Associate Engineer, acting as the primary architect and mentor. This high-visibility role allows you to define engineering standards for the team and lead the technical roadmap for enhancing Ebury's operational efficiency.

Your Impact

  • Architect Intelligent Systems: Lead the design and implementation of complex state machines and workflow orchestration using Temporal and Node.js/TypeScript.
  • Production-Grade AI: Deploy and optimize Gemini in production to manage non-deterministic operational tasks, converting manual reviews into automated processes.
  • Drive Strategic KPIs: Own the technical outcomes that minimize our Manual Intervention Rate and enhance Average Handling Time (AHT) for global client operations.
  • Engineering Excellence: Set best practices for observability, 'exactly-once' execution, and resilience in distributed systems.
  • Mentorship: Influence the growth of your team through RFC reviews, technical workshops, and hands-on collaboration with mid-level and associate engineers.

About Ebury

Ebury is at the forefront of FinTech innovation, dedicated to reshaping the landscape of international trade. Our mission is to empower businesses to thrive on a global scale through cutting-edge solutions and exceptional service.

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