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Experience Level
Senior
Qualifications
We are seeking a talented Senior Software Engineer with a proven track record in software development, particularly in creating scalable applications and systems. The ideal candidate will possess:Strong proficiency in programming languages such as Java, Python, or JavaScript. Experience with cloud platforms and microservices architecture. Understanding of database management, APIs, and web services. Excellent problem-solving skills and the ability to work collaboratively within a team. Prior experience in the HR tech industry is a plus.
About the job
Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company serves clients such as Burger King, IHOP, and KFC, aiming to make it easier for hourly workers and their employers to succeed. Backed by investors including Founders Fund, BOND, and Coatue, Workstream continues to grow as a Series B company.
The Senior Software Engineer - Professional Services role is based in Manila, Philippines, and offers full remote flexibility. This position supports Workstream's mission to deliver technology that meets the needs of hourly workers and their employers.
What we offer
Fully remote work setup
Salary paid via direct bank transfer
$50 monthly stipend
Annual bonus program
Flexible paid time off (PTO)
Our values
Workstream seeks people who want to help build a positive, collaborative team culture and who share our company values.
About Workstream
Workstream is committed to transforming how hourly workers are managed, offering an all-in-one platform that enhances efficiency for employers and empowers employees. By addressing the unique challenges faced by hourly workers, we aim to create a thriving environment for both businesses and their workforce.
Job Overview:The Professional Services Engineer plays a pivotal role in supporting the Project team by offering specialized knowledge and expertise for diverse project implementations and in-depth client engagements. The ideal candidate exhibits exceptional attention to detail, takes initiative, and is dedicated to fulfilling customer requirements effectivel…
At NICE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be game changers in the industry, and we are committed to excellence in everything we do. If you're a passionate individual looking for a dynamic opportunity to ignite your career, we invite you to join our team.What does the role entail?The Customer Experience Professional Services Engineer is a pivotal customer-facing position responsible for delivering expert solutions and support for NICE's innovative products and services. This role involves the implementation and optimization of AI-driven applications, including chatbots and knowledge assistants, tailored for enterprise contact centers. You will engage directly with clients to understand their needs and provide consultative support to deliver state-of-the-art solutions.Your impact will be significant in the following areas:Technical Implementation:Configure, program, and develop NICE solutions, incorporating AI, NLU, ACD, IVR, ASR, and CRM integrations.Lead the design and development of various AI and bot applications, ensuring they meet client requirements and adhere to industry standards.Optimize and maintain multiple AI bots, including both generative and legacy systems.Implement and enhance AI-driven services, such as knowledge assistant engines and conversational intelligence solutions.Project Management:Collaborate with project managers to design and oversee comprehensive project rollouts.Manage system lifecycle development, including change control processes and risk assessment for enterprise solutions.Facilitate seamless execution of projects through effective inter-departmental coordination and communication.Business Consulting:Offer subject matter expertise on NICE's digital products and AI solutions during client engagements.Conduct thorough business analyses to assess user needs, tailoring solutions and providing industry insights.Champion the integration of AI tools to enhance operational efficiency across various business units.Leadership and Mentorship:Guide and mentor project teams, sharing your expertise while fostering a collaborative atmosphere.Develop comprehensive documentation and processes for new digital products emerging from R&D initiatives.
At NiCE, we embrace challenges without limits, constantly pushing our boundaries. We are ambitious, transformative, and committed to winning. Our standards are set high, and we consistently exceed them. If you share our passion, we present you with an extraordinary opportunity to ignite your career.What does this role entail?As part of our expanding professional services team in Manila, you will become a champion and expert in Proactive AI, providing top-notch implementations, analyses, support, and more to clients globally.Initially collaborating with our teams in the EU and US, you will ensure quality assurance, automation, implementation, and support for both new and existing clients. As Proactive AI extends into the APAC region, our Manila team will spearhead local client implementations, quality assurance, support, and delivery.How will you contribute to our success?Implement MPower Proactive AI Agents under experienced engineers' guidance, from understanding requirements to configuration, testing, and deployment.Deliver quality-driven technical tasks in client engagements focusing on accuracy and satisfaction.Work with regional and global teams to build, test, and support proactive customer journeys using internal tools and APIs.Analyze client needs and aid in translating business processes into automated solutions.Configure and customize the SaaS platform to align with customer requirements.Assist in documenting solution designs, integrations, and implementation workflows.Troubleshoot, debug, and resolve issues related to implemented solutions.Enhance customer journey optimization using MPower transactional data and basic analytics.Write and maintain SQL queries for effective reporting and data validation.Develop and debug JavaScript code to facilitate integrations and custom logic.Engage in knowledge sharing, documentation, and continuous improvement initiatives within the team.Provide implementation or post-go-live support as part of a shared on-call rotation.Perform additional duties as assigned to support Professional Services objectives.
At NICE, we continually push the boundaries of what's possible. Our ambition drives us to be game changers in the industry, and we're committed to achieving excellence. If you're eager to take on exciting challenges and ignite your passion for innovation, we invite you to explore a remarkable career opportunity with us.What does the role entail?As a Senior Professional Services Engineer, you will be a pivotal customer-facing resource responsible for delivering specialized expertise and solutions surrounding NICE's innovative products and services. This includes implementing, configuring, and optimizing AI-driven applications—such as chatbots, knowledge assistants, and other digital solutions—tailored for enterprise contact centers. The role requires a blend of technical acumen and business insight, necessitating engagement with clients to accurately assess their needs, provide consultative support, and deliver state-of-the-art solutions.
At TTEC Digital, we empower our clients to create a workplace where employees feel appreciated and supported, recognizing that exceptional customer experiences begin with satisfied employees. Our vision is to cultivate an environment where each employee can excel.The NICE CXone Engineer plays a vital role in the development, testing, and deployment of the NICE CXone software platform. This position requires a hands-on approach and expertise in both business and technical consulting. Your responsibilities will include implementing the NICE CXone software and leveraging your technical expertise in various Contact Center technologies such as NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all aspects of technology, including, but not limited to, product and feature design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaborative development in an agile or waterfall framework.
Nice Ltd. is seeking a Lead Professional Services Engineer for the Customer Success team based in Manila, Philippines. This role centers on helping clients gain the most from Nice solutions and ensuring they achieve their goals with the company’s products. Key responsibilities Guide clients through each stage of product implementation, from initial setup to full deployment Share best practices to encourage strong adoption and ongoing use of Nice solutions Lead training sessions that help customers use Nice products with confidence Communicate effectively with both technical and non-technical contacts Requirements Solid technical background and practical experience with enterprise software Ability to explain complex topics to varied audiences Experience supporting customers during onboarding and throughout their journey
At ClickUp, we’re not merely crafting software; we’re pioneering the future of work! Amidst the chaos of work sprawl, we envisioned a better approach. This vision led to the creation of the first genuinely converged AI workspace, seamlessly integrating tasks, documents, chat, calendar, and enterprise search, all enhanced by context-driven AI. Our platform empowers millions of teams to break free from silos, reclaim their time, and achieve unprecedented productivity levels. Join ClickUp and be a part of a dynamic, innovative team that is reshaping the possibilities of work! Our primary focus at ClickUp is our customers. We aim to deliver not just the best customer success in the industry but also an unrivaled customer experience. As part of our team, you will be instrumental in helping our customers unlock their potential and elevate productivity standards.In this role, you will collaborate with our global consulting team to implement strategic initiatives alongside a Strategic Services Consultant. These initiatives will encompass project management, discovery, configuration, support, end-user training, and more. Under the guidance of a Strategic Services Consultant, you will deploy solutions that enable customers to fully realize the value of their ClickUp investment. You will also manage a small portfolio of business accounts, allowing you to lead projects and enhance our customers' ClickUp experience.The Role:Work closely with Strategic Services Consultants to carry out strategic projects and initiatives for our clients.Oversee a small portfolio of accounts with a focus on implementations and long-term strategic delivery.Assist in the creation, configuration, and optimization of customers' ClickUp Workspaces from start to finish.Engage in customer calls, document meetings, and record current state customer processes.Develop roadmaps to ensure our clients continually derive value from our services.Collaborate with cross-functional teams to address and resolve complex technical challenges when needed.Provide initial support for customer inquiries through email or the ClickUp platform.Act as a product expert, maintaining a thorough understanding of the platform.
Role overview ClickUp seeks a Senior Technical Account Manager for its Professional Services team in the Philippines. This position centers on helping clients maximize their use of the ClickUp platform. The role combines technical expertise with clear communication, supporting clients as a trusted advisor throughout their journey with ClickUp. What you will do Guide new clients through onboarding, making sure they start strong with the platform Offer ongoing support to address challenges and help clients achieve their objectives Act as a link between clients and internal teams, sharing feedback and technical requirements Break down complex technical topics into practical steps clients can follow Requirements Solid technical background with the ability to understand intricate concepts Strong written and verbal communication skills Experience supporting clients in a technology or SaaS setting Talent for building trust and maintaining long-term client relationships This role is well suited to those motivated by technology and client success, and interested in joining ClickUp's Professional Services team.
Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company serves clients such as Burger King, IHOP, and KFC, aiming to make it easier for hourly workers and their employers to succeed. Backed by investors including Founders Fund, BOND, and Coatue, Workstream continues to grow as a Series B company. The Senior Software Engineer - Professional Services role is based in Manila, Philippines, and offers full remote flexibility. This position supports Workstream's mission to deliver technology that meets the needs of hourly workers and their employers. What we offer Fully remote work setup Salary paid via direct bank transfer $50 monthly stipend Annual bonus program Flexible paid time off (PTO) Our values Workstream seeks people who want to help build a positive, collaborative team culture and who share our company values.
Fully Remote Opportunity with High-Level ResponsibilitiesJoin our team as a Virtual Assistant and enjoy flexible working hours while engaging in high-impact tasks. This is more than just a 'side job'; we are looking for exceptional professionals who take ownership and contribute significantly to our operations.This position is tailored to your unique skills and experience. We will match you with roles that suit your strengths, including: Executive & Administrative Support – Manage calendars, handle emails, organize workflows, and streamline operations. Project & Operations Management – Supervise tasks, keep teams on track, organize databases, and ensure efficient project execution. Social Media & Marketing Strategy – Oversee content management, engagement analytics, paid advertising, and influencer outreach. Content Creation & Copywriting – Craft blog posts, product descriptions, advertising copy, and video scripts. Sales & Lead Generation – Conduct lead research, schedule appointments, and convert high-value prospects into clients. Customer Success & Client Management – Foster relationships, address inquiries, and ensure an outstanding client experience. Specialized & High-Skill Roles – Engage in SEO optimization, eCommerce management, data organization, and UI/UX design. Hybrid Roles – We also offer hybrid positions where VAs apply multiple skill sets based on their expertise.Ideal Candidates Only the Best – We seek highly driven, proactive, and intelligent individuals. If you’re just looking for any VA job, this role is not for you. Detail-Oriented & Organized – Our clients expect excellence. You should be one who thoroughly checks your work, meets deadlines, and takes initiative. Proactive Attitude – We want individuals who anticipate needs, propose solutions, and deliver effective results without waiting for instructions. Exceptional Communication Skills – Clear and professional communication is essential, whether it’s through email, client calls, or reports. Growth-Oriented & Coachable – At BookWithMel, we are committed to your development. You should be eager to learn and adapt in a dynamic environment.
Join our dedicated team at Crewbloom as a Telehealth Professional, where your compassion and attention to detail will make a significant difference in patients' lives. In this remote role, you will provide essential virtual healthcare services, including support, consultation, and care coordination, leveraging telecommunication platforms to ensure that patients receive timely, accurate, and high-quality care in compliance with medical standards and privacy regulations.Key Responsibilities:Conduct virtual consultations to assess health concerns, provide education, and develop personalized care plans.Collaborate with physicians, nurses, and healthcare providers to maintain continuity of care.Analyze patient medical histories, lab results, and relevant data to offer informed recommendations.Accurately document all patient interactions in electronic health records (EHR).Educate patients on treatment options, prescriptions, lifestyle modifications, and preventive care.Address patient inquiries with professionalism and empathy to ensure a positive patient experience.Comply with HIPAA and all relevant healthcare privacy and safety regulations.
At NiCE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be catalysts for change, and we are committed to achieving exemplary standards in everything we do. If you share our passion for innovation and excellence, we invite you to explore an exciting career opportunity that ignites your potential.What does the role entail?As part of our expanding professional services team in Manila, you will become an expert advocate for Proactive AI, delivering top-notch implementations, analyses, and support to clients globally.Initially collaborating with teams in the EU and US, you will ensure quality assurance, automation, implementation, and ongoing support for our diverse clientele. As Proactive AI expands into the APAC region, the Manila team will spearhead the implementation and support for local clients.How will you contribute to our success?Implement MPower Proactive AI Agents under the mentorship of senior engineers, overseeing the process from requirement gathering to configuration, testing, and deployment.Ensure client satisfaction by executing technical tasks with a focus on quality and accuracy.Work collaboratively with regional and global teams to develop and support proactive customer journeys utilizing our internal tools and APIs.Analyze client needs and help translate business processes into automated solutions.Customize and configure the SaaS platform to align with customer requirements.Document solution designs, integrations, and implementation procedures effectively.Conduct troubleshooting, debugging, and issue resolution for deployed solutions.Assist in optimizing customer journeys through MPower transactional data and analytics.Maintain and write SQL queries for reporting and data validation purposes.Develop and debug JavaScript code to facilitate integrations and custom logic.Engage in knowledge sharing and continuous improvement initiatives within the team.Provide implementation or post-go-live support as part of a shared on-call rotation.Take on additional responsibilities as needed to support Professional Services objectives.
At TTEC Digital, we empower our clients by cultivating a workplace where employees feel appreciated and supported, as we believe that an exceptional customer experience starts with a committed workforce. Our goal is to create an environment where employees can excel and thrive.The Senior Engineer for NICE CXone Professional Services will play a crucial role in the development, testing, and delivery of the NICE CXone software platform. This position is highly technical and hands-on, requiring both business acumen and technical consulting skills. You will be responsible for implementing the NICE CXone software, leveraging your expertise in diverse Contact Center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all technology tiers, including (but not limited to) product design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaboration with fellow developers in an agile or waterfall development setting.This is a fully remote position based in the Philippines.
Production Associate: Responsible for documenting and tracking all raw material usage, finished goods, and recovery reports according to designated run tickets. This role involves daily posting of finished goods recoveries in the SAP system and ensuring completion of run ticket documentation for submission to the warehouse.Cadet Engineer (Mechanical/Electrical): Engage in comprehensive training and immersion across various plant processes. This position is designed to facilitate understanding of key operations within the plant while preparing the cadet to provide support in various departmental roles based on technical competencies.
The Operations and Data Support Administrative Professional is pivotal in enhancing the operational efficiency of a dynamic medical services organization. This role provides extensive administrative, data, and systems support to both internal teams and external clients.Attention to detail is paramount, as the position centers on ensuring data accuracy, facilitating onboarding processes, managing technology systems, and maintaining operational documentation. The ideal candidate should be well-organized, technologically adept, and proficient in navigating various platforms that contribute to delivering exceptional medical services.Key ResponsibilitiesGeneral Administrative & Operational SupportExecute a variety of administrative tasks, including scheduling appointments, managing correspondence, filing, and overseeing document management.Prepare, edit, and format internal documents, forms, and reports with precision.Oversee equipment inventory and liaise with vendors for procurement.Handle sensitive information with utmost professionalism and confidentiality.Assist in organizing internal meetings, corporate events, and communications.Data Entry & ManagementAccurately input, validate, and maintain employee, client, and operational data across various systems.Administer and update data within key platforms, such as:CRM systems (e.g., HubSpot, Salesforce, or similar)Scheduling and workforce management platforms (e.g., Deputy, Workforce)HR and payroll systems (e.g., Employee Navigator, QuickBooks)Conduct regular audits on data to ensure accuracy, completeness, and consistency.Safeguard data security and confidentiality in accordance with HIPAA and organizational policies.Cross-Departmental SupportHuman ResourcesAssist with onboarding and offboarding administrative processes.Maintain employee records, certifications, licenses, and compliance documentation.Track expiration dates for credentials and training.Finance & AccountingHelp with invoice tracking, expense reports, and purchase order documentation.Maintain vendor contract records and payment schedules.Support expense reconciliation and data entry in accounting.Coordinate vendor billing inquiries and follow up on payments.Clinical ServicesAssist clinical operations with scheduling, documentation, and data entry tasks.Keep logs for medical supplies and equipment.Coordinate purchases and manage inventory with vendors.Client Relations / Business DevelopmentFacilitate customer onboarding and maintain documentation for both new and existing clients.Enter and update client records to ensure seamless service delivery.
Join RemoteVA PH as a skilled IT Professional, where you will provide essential support to our clients in managing Microsoft Admin Portals, VOIP systems, and Windows environments. This role requires a proactive individual with solid technical expertise, outstanding problem-solving abilities, and the capacity to work autonomously in a remote setting.Key Responsibilities:Administer and maintain Microsoft 365 Admin Portals, including user management, license assignments, and security policies.Configure, oversee, and resolve issues related to VOIP phone systems and call routing.Support and manage Windows systems, ensuring seamless access for users, remote connectivity, and timely patch updates.Deliver Tier 1-2 support and resolve incidents efficiently.Document technical procedures and processes accurately.
Join aumovio as a Data Engineer specializing in Manufacturing Data Services. In this role, you will be responsible for designing and implementing robust data pipelines, ensuring data quality, and optimizing data flow across various manufacturing systems. Collaborate with cross-functional teams to leverage data for strategic decision-making and improve operational efficiency.
Join Our Team in Tarlac (Farms) - Stay-In Opportunities Available:Mechanical Technician/Specialist: You will ensure optimal equipment, vehicle, and generator set operations through thorough inspections, preventive maintenance, troubleshooting, and necessary adjustments. Maintain detailed records and perform repairs as needed.Farms Maintenance Technician: Your role involves performing both preventive and corrective maintenance on farm electrical systems and equipment to ensure their efficient operation and longevity.Farm Maintenance Supervisor: Responsible for overseeing the design, installation, and implementation of maintenance programs for all facilities and equipment at our Swine and Poultry Farms. You will develop and execute preventive, corrective, and condition-based maintenance programs to ensure reliable and safe operations.Hiring in Tarlac (Feeds):Maintenance Electrical Engineer: As a Plant Electrical Technician, you will maintain the plant's electrical systems and auxiliary equipment, performing preventive and corrective maintenance to uphold optimal operating capacity as part of our quality management system.
Aumovio is seeking a skilled Data Engineer to join our Manufacturing Data Services team. In this role, you will be responsible for designing, implementing, and maintaining robust data pipelines that support manufacturing processes. You will collaborate with cross-functional teams to ensure data integrity and availability, enabling data-driven decisions that enhance operational efficiency.
Join SGS, a global leader in inspection, verification, testing, and certification services, as a Finance Professional in our Shared Services Center. In this dynamic role, you will engage in pivotal processes such as Purchase to Pay (P2P), Record to Report (R2R), Business to Consumer (B2C), Master Data Management (MDM), and Collections Management. Your expertise will support our mission to enhance operational efficiency and deliver excellent financial services.