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Join Nagarro as a Senior Staff Consultant specializing in Entity IT PMO S4 HANA Migration. In this role, you will leverage your extensive expertise in IT project management and S4 HANA implementations to guide our clients through their digital transformation journeys.
You will collaborate with cross-functional teams, ensuring that project goals align with business objectives while maintaining high standards of quality and efficiency.
Nagarro is a global technology services provider that helps companies with their digital transformation. We pride ourselves on our innovative approach and commitment to delivering high-quality solutions to our clients.
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Search for Senior Consultant Zoom Contact Center Remote
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TTEC Digital
At TTEC Digital, we empower our clients by coaching them to create a workplace where every employee feels valued and supported, fostering exceptional customer experiences through an employee-first approach. Our mission is clear: to cultivate an environment where employees can truly thrive.The Senior Consultant for Zoom Contact Center plays a pivotal role in …
About the Role:We seek enthusiastic and skilled professionals to define innovative service strategies, design, and implement cutting-edge contact center solutions, and enhance our clients' service operations. Ideal candidates will possess exceptional communication skills, a solid understanding of relevant technologies, creative problem-solving abilities, and a strong commitment to quality service.Key Responsibilities:Analyze customer inquiries related to Contact Centers and recommend optimal solutions, particularly for On-Premise and Cloud/Hybrid Cloud solutions.Oversee Contact Center engagements (with a focus on Genesys) throughout various project delivery phases.Lead the development of business proposals, collaborating closely with internal teams and external vendors (if applicable) to effectively respond to RFIs and RFPs.Manage and enhance Genesys capabilities in partnership with other managers while expanding practices through headcount growth, creating thought leadership content, and developing assets aimed at improving operational efficiency and customer experience for our clients.Are You the Right Fit?Manager - 10+ Years of ExperienceA minimum of 10 years' experience in Customer Service operations and Contact Center channels.Proven experience leading customer service operations assessments/benchmarking, identifying gaps, and building business cases for enhancements.Expertise in implementing multi-channel self-service/IVR and Omni-Channel Orchestration Routing on Genesys PureEngage, PureConnect, Engage Cloud, and Genesys Cloud Suite.Extensive knowledge of Customer Service Operations, with cross-industry experience being an advantage.Hands-on experience with Voice and Non-Voice (SMS, Email, Chat, etc.) application solutions using Genesys Composer and Genesys Designer (preferably within a SIP framework).Ability to proactively identify customer needs through technical benefit assessments, articulating the business value of solutions to address potential objections.Experience in preparing and responding to customer RFP requests, ensuring technical feasibility is carefully qualified.Understanding of on-premise, cloud, hybrid cloud solutions, and cloud economics, including pricing strategies for different Genesys offerings and providing detailed TCO analysis.Experience in Genesys Cloud administration and application development using Genesys Designer.Familiarity with Genesys Framework Components (including but not limited to GVP, eServices, GRE, SIP, URS, Info Mart, GMS, OCS, GPlus Integrations, etc.) or similar solutions.Demonstrated ability to utilize Genesys product solutions to automate customer service processes such as Task Routing, Interaction Routing, CTI, Reporting, etc.
About the Role:As a pivotal member of our team, you will collaborate closely with clients to design, develop, and implement transformative initiatives aimed at enhancing business performance.Position: Manager / Career Level 7 / 10 – 15 years of experienceLead the comprehensive design, development, and deployment of cloud-based contact center solutions utilizing Amazon Connect and other AWS services.Engage with senior business and IT stakeholders to conduct solution workshops, establish business cases for cloud migration, perform vendor evaluations, and develop transformation roadmaps.Design scalable, resilient, and secure contact center environments that integrate Amazon Connect with CRM, ITSM, workforce management, AI platforms, and other enterprise systems.Oversee project delivery, leading teams in requirements gathering, design sessions, demonstrations, stakeholder engagements, and ensuring successful implementation and value realization.Foster innovation through the development of reusable assets, prototypes, and demonstrations showcasing Amazon Connect capabilities including omnichannel support, analytics, AI, and AWS integrations.Support pre-sales initiatives by collaborating with AWS solution leads to respond to RFIs/RFPs, create proposals, present to clients, and estimate project efforts.Drive practice and personnel development by recruiting and mentoring talent, enhancing skills of existing team members, and cultivating a high-performance culture within the contact center transformation practice.Key Skills Required:Ability to embrace new challenges and a strong desire for continuous learning.Expertise in Amazon Connect, AWS cloud services, and CCaaS architectures.Robust techno-functional knowledge of contact center technologies (IVR, ACD, routing, omnichannel) and practical experience with integration frameworks (Salesforce, ServiceNow, bot platforms, APIs). Proven track record in managing large-scale business and operational transformation projects, particularly in the contact center or customer experience sectors.Exceptional program management and leadership capabilities—skilled in team management, stakeholder communication, and effective engagement with both business and technical audiences.Strong analytical, problem-solving, and persuasive skills; adept at translating client challenges into innovative cloud-based solutions.Passion for ongoing learning and innovation, particularly related to customer experience, cloud technologies, and AI/automation.Flexibility to operate in a global virtual environment (time-zone flexibility may apply).What We Offer:Opportunity to work on transformative projects with prominent G2000 clients.Potential to co-create with leaders in strategy, industry...
About the Role:As a Senior Manager, you will collaborate with clients to design, implement, and enhance initiatives that improve overall business performance in the realm of contact center transformation.Key Responsibilities:Lead business development efforts for our cloud contact center transformation practice, including proposal generation, solution development, and client engagement across various market units.Develop and execute a comprehensive go-to-market strategy by working closely with market unit leaders and industry practice heads to identify demand, align skill requirements, and coordinate offerings with AWS partnership initiatives.Oversee significant transformation programs, directing teams in delivering Amazon Connect-based architectures, implementing omnichannel contact center solutions, and managing global migrations from legacy systems.Establish transformation methodologies, operating models, and best practice frameworks to create strategies, target operating models, value realization plans, and reusable assets.Act as a thought leader by producing white papers, industry research, and internal/external resources that strengthen the company’s authority in cloud contact center solutions.Facilitate team development by mentoring a global team of transformation practitioners, promoting capability building, and fostering a culture of innovation and excellence.Required Skills and Experience:A minimum of 14-20 years of extensive experience in large-scale business and technology transformation programs, particularly in customer experience or contact center environments across various industries.Demonstrated expertise in Amazon Connect, AWS cloud services, and CCaaS architectures, with a proven ability to engage with C-level executives and convey business value while managing stakeholder relationships.Strong skills in solution development, proposal estimation, and presentation; comfortable in pre-sales and high-level executive discussions.Exceptional communication and presentation abilities, including strong negotiation and complex issue resolution skills.Robust delivery governance capabilities encompassing program controls, financial oversight, risk management, and conflict resolution.Ability to lead and operate effectively in remote, virtual, and global teams with the flexibility to travel as needed for client engagements.
Job Overview:As a Contact Center Transformation Consulting Analyst, you will partner with our esteemed clients to design, develop, and implement initiatives aimed at boosting their business performance.Experience Required: 2 – 9 years in a consulting or analytical roleConduct requirement workshops with clients to analyze business processes and translate their needs into technical and functional designs.Contribute to the design, configuration, and deployment of Amazon Connect-based contact center solutions across various industries.Design and implement contact flows, IVR logic, routing, and automation frameworks utilizing Amazon Connect and AWS services including Lambda, Lex, S3, DynamoDB, and CloudWatch.Integrate Amazon Connect with enterprise systems like Salesforce, ServiceNow, and AI-driven chatbot platforms through APIs or middleware.Collaborate with solution architects and functional leads to establish architecture blueprints, documentation, and implementation roadmaps.Develop and showcase proofs of concept, demos, and accelerators to highlight value and differentiation in client engagements.Support cloud transformation initiatives for large-scale contact center modernization projects.Contribute to practice development by creating reusable assets, accelerators, and sharing best practices within our global network.Your Skills and Qualifications:At least 2 years of hands-on experience in designing, configuring, and implementing Amazon Connect solutions.Strong familiarity with AWS Cloud services pertinent to contact center solutions (Lambda, Lex, S3, DynamoDB, CloudWatch, IAM).Knowledge of contact center technologies including IVR, ACD, CTI, call routing, and omnichannel capabilities. Proven experience in integrating Amazon Connect with CRM or ITSM platforms like Salesforce or ServiceNow via APIs or middleware.Basic understanding of cloud security, networking, and identity management principles.Exceptional analytical, problem-solving, and client-facing consulting abilities.Aptitude for collaborative work in global, distributed, cross-functional teams.AWS certifications (e.g., AWS Certified Cloud Practitioner or Solutions Architect – Associate) are preferred.Perks of Joining Us:Engage in transformative projects with leading G2000 clients.Opportunity to collaborate with strategic leaders, industry experts, and business intelligence professionals.
About the Job:Join our dynamic team at tasq-work as we seek dedicated and enthusiastic professionals to shape service strategies, design and implement cutting-edge contact center solutions, and enhance our clients' service operations. We value strong communication skills, a solid understanding of relevant technologies, innovative thinking, and a fervent commitment to quality.Key Responsibilities:Analyze customer requests for Contact Center solutions and provide tailored recommendations, especially focusing on On-Premise and Cloud/Hybrid Cloud Solutions.Oversee Contact Center engagements, particularly with Genesys, throughout all project delivery phases.Lead the preparation of business proposals, collaborating closely with internal teams and external vendors to respond effectively to RFIs and RFPs.Enhance Genesys capabilities in collaboration with other managers, expanding our practice through headcount growth, creating insightful viewpoints, and developing assets aimed at improving operational efficiency and customer experience for our clients.
About EucalyptusAt Eucalyptus, we are dedicated to making good health last a lifetime. With over a billion individuals affected by obesity globally, we strive to combat preventable chronic conditions by providing superior long-term care.Eucalyptus is the driving force behind Juniper, a leading weight-management program that integrates GLP-1 medication with personalized nutrition, physical activity support, and comprehensive care from healthcare professionals including prescribers, nurses, health coaches, pharmacists, and dietitians. Our clinical research validates that our holistic approach significantly enhances patient weight loss during their treatment with Juniper, achieving results that are four times greater than traditional methods.Our Growth Story:Achieved 130% year-over-year revenue growth while reducing cash burn by 90%, with over $100M raised from prominent investors including BOND, NewView, Blackbird, and Airtree.Assisted over 350,000 patients managing obesity across five markets.Secured a selective NICE endorsement to offer services to the NHS.Customized our services for thousands of patients in Germany and Japan.About the Role (Your Responsibilities)As a Quality Specialist, your role is essential in guaranteeing that our patients receive empathetic and high-quality support as we expand. You will collaborate with key stakeholders and frontline operations to maintain care standards, extract insights from patient interactions, and foster continuous improvement in patient support processes. This position reports to the Senior Operations Manager for Juniper Australia.Conduct audits of patient support interactions (email, live chat, calls) with a focus on quality, tone, and compliance with internal standards.Generate weekly quality assurance reports for Team Leads, detailing quality scores, trends, and specific coaching or training recommendations.Analyze quality assurance results and support metrics (e.g., ticket quality, error rates, patient satisfaction) to identify trends and suggest actionable improvements.Maintain and enhance macros and templates for communication.
At TTEC Digital, we empower our clients to create a workplace where employees feel appreciated and supported, recognizing that exceptional customer experiences begin with satisfied employees. Our vision is to cultivate an environment where each employee can excel.The NICE CXone Engineer plays a vital role in the development, testing, and deployment of the NICE CXone software platform. This position requires a hands-on approach and expertise in both business and technical consulting. Your responsibilities will include implementing the NICE CXone software and leveraging your technical expertise in various Contact Center technologies such as NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all aspects of technology, including, but not limited to, product and feature design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaborative development in an agile or waterfall framework.
Join our dynamic team at ttecdigital as a Senior Implementation Engineer, specializing in Five9 VCC Solutions. In this pivotal role, you will lead and execute implementations of our innovative cloud contact center solutions, ensuring seamless integration and optimal performance for our clients. Your expertise will be crucial in guiding client teams through technical challenges, and you will leverage your knowledge to enhance system functionality and user experience.As a Senior Implementation Engineer, you will collaborate closely with cross-functional teams, including product management and customer support, to ensure that our solutions meet the highest standards. You will engage directly with clients to understand their needs, providing tailored solutions that drive satisfaction and success.
Position: Recruitment ConsultantSalary: Up to Php 65,000Working Hours: Monday to Friday, 6:30 AM - 3:30 PM Philippine Standard TimeWork Setup: 100% RemoteHolidays: Australian Public HolidaysCompany Overviewd2b-1 is a dedicated professional services firm committed to matching top-tier talent with our strategic partners. We excel in the recruitment and project management sectors, fostering long-lasting client relationships through innovative and data-driven hiring methodologies.Role OverviewAs a Recruitment Consultant, you will oversee the complete hiring lifecycle, from sourcing to placement and client liaison. We are seeking a motivated professional who thrives under pressure and can achieve monthly placement targets while nurturing a strong pipeline of qualified candidates.Key ResponsibilitiesA - Sourcing and InterviewingIdentify and attract candidates through various sourcing methods (e.g., LinkedIn, job boards) to build a strong candidate pipeline.Screen candidates by reviewing resumes and conducting phone interviews to evaluate their qualifications, skills, and suitability for our clients.Perform internal assessments, including grammar checks and initial interviews.Prepare candidate profiles and documentation for client submissions while managing the interview and selection process efficiently.B - Project ManagementDefine and document job descriptions and specifications.Create and maintain detailed project documentation.Monitor project progress post-launch and ensure timely completion.Coordinate with Recruitment Managers for updates and status reports.C - Candidate ManagementMaintain regular communication with candidates to keep them informed about job postings and interview results.D - Client ManagementEngage with clients to understand their hiring needs and organizational goals.Establish strong relationships with clients and present shortlisted candidates.Coordinate interviews and provide updates to clients regarding candidate status.
Join Nagarro as a Senior Staff Consultant in our Entity IT PMO. In this pivotal role, you will lead strategic initiatives, drive project management excellence, and collaborate with cross-functional teams to ensure the seamless execution of IT projects. Your expertise will guide our clients towards innovative solutions, enhancing operational efficiency and delivering top-notch service.
Airbnb, Inc.
Founded in 2007, Airbnb has transformed the way people travel, connecting over 5 million hosts with more than 2 billion guests in nearly every country around the world. Each day, our unique accommodations and enriching experiences foster authentic connections between guests and communities.Your Impact:The Workforce Management (WFM) Scheduler plays a crucial role in delivering exceptional support to our guests and hosts through Customer Support operations. In this position, you will oversee headcount allocation across various sites, channels, and tiers, while maintaining strong relationships with partner WFM teams. You will be an integral member of a dynamic and high-profile team, collaborating closely with cross-functional teams to drive optimal outcomes.A Day in Your Role:Collaborate with operations to create and implement schedules based on language, skill set, and contact channel.Establish, manage, and maintain schedules for multiple internal teams.Oversee and report on schedule demands for various partner sites and channels within a shared queue environment.Develop and execute scheduling scenarios, analyzing potential impacts of new business lines, SLA changes, routing, and skill adjustments.Work with the broader WFM team to enhance understanding of capacity planning and forecasting.Monitor and analyze employee performance using data from Genesys.Evaluate and report on historical data and trends, on a daily, weekly, and monthly basis.Identify opportunities to improve operational effectiveness and efficiency through performance data analysis.Effectively communicate with the wider Airbnb team and our outsourcing partners, including preparing performance reports for WBR, MBR, and QBR meetings.
Company Overview: cbs APAC is a premier international consulting firm based in Heidelberg, Germany. We specialize in providing cutting-edge consulting and technology solutions to major industrial enterprises utilizing SAP systems. For further insights into our organization, please visit our website at cbs APACPosition: SAP Consultant/Senior Consultant/Manager - Finance (FI/CO)Location: Manila, PhilippinesModules: FI/CONote: After submitting your application, you will receive a link to a role-specific questionnaire. Please ensure timely completion.Key Responsibilities:Lead the business process and functional design in SAP projects focused on Finance and Controlling.Facilitate workshops to evaluate and advise clients on S/4HANA feasibility.Oversee and drive comprehensive project activities across the Asia-Pacific region.Assist with pre-sales initiatives throughout the Asia-Pacific region.
*Join Our Team as a Senior Pre-Sales Consultant (SaaS / Learning Tech)*Why You’ll Love This Role- Be part of a rapidly growing, well-funded global EdTech / Learning SaaS company.- Contribute significantly to scaling our market presence in the Philippines, with a direct influence on revenue growth and deal success.- Enjoy a high-visibility position working closely with Sales leadership and Global Pre-Sales teams.- Leverage the opportunity to transition from a country-focused role to a broader APAC scope.- Engage with complex enterprise deals and RFPs, moving beyond mere transactional sales support.- Benefit from a robust career trajectory in a company dedicated to product innovation and AI advancements.Key Responsibilities- Spearhead and manage pre-sales activities specifically for the Philippines market.- Collaborate with Sales teams to deliver effective solutioning, product demonstrations, proposals, and responses to RFPs/RFIs.- Act as a vital link between Sales, Product, and Implementation teams.- Analyze customer requirements and align them with the product’s unique value proposition.- Lead technical and functional discussions with clients, including stakeholders from HR, L&D, and IT.- Assist in making go/no-go decisions and crafting successful deal strategies.Essential Qualifications- Proven experience in Pre-Sales, Solution Consulting, or roles focused on RFP/Proposal management.- Background in B2B SaaS, preferably within HRTech, LMS/LXP, EdTech, or Enterprise SaaS sectors.- Exceptional communication skills, with the ability to articulate solutions to clients effectively.- Comfort in collaborating with Sales teams and engaging with customer-facing stakeholders.- Residing in the Philippines, with a strong grasp of the local market and language.- Demonstrated proactivity, hands-on approach, and ability to thrive in a fast-paced environment.Desirable Qualifications- Experience with Learning Tech, HR Tech, or L&D platforms.- Familiarity with enterprise or mid-market sales cycles.- Technical or techno-functional knowledge of SaaS products.- Previous experience with bidding portals, tenders, or structured RFPs.- Regional exposure within the APAC market.Company Culture- Join a collaborative, fast-paced, and execution-oriented environment.- Foster strong partnerships among Sales, Pre-Sales, Product, and Implementation teams.- Embrace values such as initiative, accountability, and clear communication.- Work closely with our Philippines Sales team.- Report directly to a Global Pre-Sales Leader.Work Arrangement- Based in BGC Manila, Philippines.- Hybrid work model with 1 day from home.
Job Summary:We are seeking a highly skilled professional with extensive experience in SAP S/4 HANA across various functions such as Supply Chain & Operations and Finance. Ideal candidates will possess industry-specific expertise in sectors including Resources, Products, or CMT. A background in pre-sales for SAP, particularly in crafting solutions, managing RFPs, and developing compelling narratives for proposals is essential. The successful candidate will demonstrate exceptional client-facing skills, enabling them to lead discussions with stakeholders at all levels of client organizations. Additionally, experience in executing and managing intricate SAP transformation projects is required.The RoleIndustry and Functional Expertise:Showcase industry specialization through comprehensive knowledge in one or more sectors, including Resources (Energy/Utilities/Chemicals), Manufacturing (Automotive/Life Sciences/Consumer Goods/Retail/High-Tech/Software/Semi-Conductors), among others.Exhibit profound functional expertise to engage in technology-agnostic business process discussions with senior leadership, covering all functions: Planning, Sales, Logistics, Procurement, Manufacturing, Finance, and Controlling.Solution Architect Role:Assist clients in realizing value from transformation initiatives by identifying challenges, uncovering opportunities for improvement, and illustrating how SAP capabilities can enhance business outcomes.With a deep understanding of client needs, industry context, and business challenges, contribute to the development of proposals that comprehensively address client requirements.Lead pre-sales initiatives, including business assessments and strategic roadmaps for clients, and provide advisory services related to S/4HANA transformations to address client challenges.Leverage the company’s diverse assets and offerings to create unique proposal responses.Take responsibility for the successful delivery of committed project scopes for clients.Networking and Business Development:Develop and maintain relationships with clients and internal stakeholders.Support project and practice leadership in identifying opportunities with existing clients through proactive engagement and innovative solutions.Collaborate with practice leadership to pinpoint and address new business opportunities.Lead the company’s initiatives related to S/4HANA projects, assembling experts to respond to Requests for Proposals and/or Requests for Information.Thought Leadership and Asset Development:Contribute to the development of thought leadership and relevant assets to enhance company offerings.
Join Nagarro as a Senior Staff Consultant specializing in Entity IT PMO S4 HANA Migration. In this role, you will leverage your extensive expertise in IT project management and S4 HANA implementations to guide our clients through their digital transformation journeys.You will collaborate with cross-functional teams, ensuring that project goals align with business objectives while maintaining high standards of quality and efficiency.
Job Overview:Join our dynamic team as a Property Management Specialist, where your organizational skills and attention to detail will shine! In this role, you'll manage the daily operations of our rental properties, ensuring a seamless experience for both tenants and property owners. The ideal candidate will demonstrate proficiency in AppFolio, Buildium, and QuickBooks, enabling them to efficiently manage tenant accounts, process payments, track expenses, and produce detailed financial reports. Your strong communication and problem-solving capabilities will be essential in addressing tenant inquiries, lease agreements, and maintenance requests.Core Responsibilities:Oversee rental properties utilizing AppFolio and Buildium, maintaining up-to-date tenant and property information.Facilitate lease agreements, renewals, and terminations, ensuring adherence to local rental regulations.Process rent payments, late fees, and security deposits promptly.Respond to tenant inquiries and maintenance requests professionally and efficiently.Monitor income and expenses, generate financial reports, and perform account reconciliations using QuickBooks.Collaborate with property owners, vendors, and maintenance teams for repairs and inspections.Conduct thorough tenant screenings, background checks, and manage application processes.Support property marketing initiatives, including posting rental listings and arranging property showings.Ensure compliance with Fair Housing laws and other relevant property management regulations.Maintain organized documentation of leases, invoices, and financial records.If you're a dedicated property management professional with expertise in AppFolio, Buildium, and QuickBooks, we invite you to apply!
Join our innovative team as an Interior/Exterior Renderer! We are seeking a highly skilled individual with a keen eye for detail and a passion for creating stunning renderings for both interior and exterior projects. The successful candidate will be adept at producing high-quality visualizations quickly and efficiently. You will model furniture and fixtures with precision and work collaboratively with our team to ensure projects meet client specifications.Key Responsibilities:Produce realistic and detailed renderings for interior and exterior designs.Accurately model furniture, fixtures, and architectural elements as required.Collaborate effectively with team members to meet project deadlines.Align all work with client specifications and expectations.Manage your time effectively to deliver projects within tight deadlines.Requirements:Proficient in AutoCAD, Revit, 3DS Max, SketchUp, and various rendering software.Excellent communication skills with fluency in English.Experience in modeling furniture and fixtures.Ability to work during our designated office hours and meet deadlines.Demonstrated ability to provide quick turnaround on tasks.Preferred Skills:Strong attention to detail and accuracy in rendering.Ability to work both collaboratively and independently.
d2b-1 is seeking a Senior Estimator to work remotely from Manila or elsewhere in Metro Manila. This position centers on evaluating project costs and preparing detailed estimates for a range of projects. Role overview The Senior Estimator provides essential support to project management teams by delivering accurate and timely cost estimates. This work helps ensure the financial feasibility of each project and supports informed decision-making throughout the project lifecycle. What you will do Assess project requirements and analyze data to determine costs Prepare and review estimates for multiple projects Collaborate with project management teams to support planning and execution Requirements Strong analytical skills and experience in estimating project costs Industry knowledge relevant to construction or related fields Ability to deliver accurate estimates within set deadlines
Position: Senior AccountantSalary: To be determined based on skills and experience.Working Hours: To be determined.Work Setup: 100% RemoteHolidays: Observance of New Zealand Public HolidaysOVERVIEWAn esteemed accounting and advisory firm based in New Zealand is in search of a talented Senior Accountant to enhance financial reporting and tax compliance services for a varied clientele. This role is highly significant in delivering outputs that adhere to New Zealand regulatory standards, CA ANZ expectations, and internal quality benchmarks.The successful candidate will enjoy a high level of autonomy while collaborating with Directors and internal teams to produce accurate and timely financial outputs.Key Duties & Responsibilities1. Financial ReportingPrepare annual financial statements for diverse entities, including Companies, Trusts, Partnerships, and Charities (Tiers 2–4).Ensure compliance with NZ IFRS (where applicable), Special Purpose Financial Reporting (SPFR), and NZ Charities Services reporting requirements.Prepare detailed, well-structured workpapers to support all balances and disclosures.2. Tax CompliancePrepare and file income tax returns across various entity types.Prepare and review GST returns and FBT returns (where applicable).Calculate and advise on provisional tax (using standard, estimation, or AIM methods) and terminal tax obligations.Ensure all tax filings are accurate and submitted within statutory deadlines.3. Workpapers & DocumentationPrepare complete, audit-ready digital workpapers utilizing internal systems and document management tools (e.g., FYI Docs).Maintain clear audit trails and adequate supporting documentation.Ensure all files meet internal practice review standards and professional expectations.4. Systems & TechnologyUtilize core accounting platforms such as Xero and cloud-based tools.Review client financial data for completeness and accuracy.Recommend enhancements to client accounting systems and internal processes as necessary.5. Quality Assurance & Review SupportParticipate in quality assurance processes and provide review support to ensure high standards are consistently met.
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