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Senior Technical Account Manager

TruvMiami
On-site Full-time

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Experience Level

Senior

Qualifications

Bachelor’s degree in a relevant field or equivalent practical experience.5+ years of experience in technical account management or a similar role in the Fintech or Financial Services industry. Proven track record of managing enterprise-level client relationships and driving product adoption. Strong technical aptitude with the ability to understand and communicate complex technical concepts clearly. Exceptional problem-solving skills and a customer-oriented mindset. Experience working with APIs and technical integrations is highly desirable. Excellent communication and interpersonal skills to foster strong relationships with clients.

About the job

About Truv:

At Truv, we are revolutionizing the financial data landscape with our secure, real-time API platform designed for payroll account access. Our innovative technology simplifies income and employment verification, facilitates direct deposit switching, and much more, effectively eliminating outdated systems while opening the door to enhanced financial opportunities. With $30M in backing from esteemed investors such as Kleiner Perkins and NYCA, we are challenging a $2B legacy market through pioneering solutions and a customer-centric approach. Our leadership team boasts a wealth of experience from leading companies like Apple, Carta, Venmo, MX, and Okta, propelling the future of financial data accessibility.

About the Role:

We are on the lookout for a Senior Technical Account Manager who will act as a trusted advisor to our enterprise clients within the Fintech and Financial Institution sectors. This pivotal role requires a blend of profound technical expertise and exceptional relationship management skills to enhance product adoption, ensure customer satisfaction, and drive favorable business outcomes in a rapidly growing environment.

About Truv

Truv is at the forefront of transforming the financial data sector with an innovative API platform that prioritizes security and real-time access to payroll accounts. Our commitment to streamlining financial processes empowers our clients and their customers, paving the way for enhanced financial opportunities in an evolving market. With robust backing and a team of industry veterans, we are set to redefine the standards of financial data access.

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