Senior Technical Customer Success Manager (French Speaking) - 12 Month FTC

AmplitudeLondon, UK

On-site Contract

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Experience Level

Mid to Senior

Qualifications

To thrive in this role, you should possess:Fluent proficiency in French and English. A deep understanding of technical concepts and customer success methodologies. Experience in a customer-facing technical role, preferably in SaaS. Exceptional communication and problem-solving skills. Ability to work collaboratively within a team and independently.

About the job

Key responsibilities include building strong relationships with clients, conducting training sessions, and collaborating with cross-functional teams to address customer needs. Your fluency in French will be essential in providing tailored support and enhancing customer satisfaction.

About Amplitude

Amplitude is a leading product analytics company that empowers businesses to optimize their user engagement and drive growth through data-driven insights. Our collaborative and innovative environment values creativity and encourages professional development. Join us to make an impact and help shape the future of analytics.

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Customer Success Lead (French Speaking)

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Senior Technical Customer Success Manager (French Speaking) - 12 Month FTC

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Contract|On-site|London, UK

Join Amplitude as a Senior Technical Customer Success Manager, where you will play a pivotal role in ensuring our French-speaking customers achieve their desired outcomes with our product. You will leverage your technical expertise to guide customers through integrations and maximize their use of our solutions.Key responsibilities include building strong relationships with clients, conducting training sessions, and collaborating with cross-functional teams to address customer needs. Your fluency in French will be essential in providing tailored support and enhancing customer satisfaction.

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Strategic Customer Success Manager

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