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Experience Level
Senior
Qualifications
Proven experience in technical architecture and enablement, ideally in a SaaS environment. Strong understanding of content management systems and associated technologies. Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Experience with cloud technologies and API integrations. Bachelor's degree in Computer Science, Information Technology, or a related field.
About the job
Join Contentful as a Senior Technical Enablement Architect, where you will play a vital role in empowering our clients to leverage our content management system effectively. You will collaborate with cross-functional teams to design, implement, and optimize technical solutions that enhance user experience and drive customer success.
About Contentful
Contentful is a leading content management platform that empowers businesses to create, manage, and distribute digital content across various channels. With a focus on flexibility and scalability, Contentful helps organizations of all sizes deliver exceptional digital experiences.
Join bcforward3 as a Technical Writer, where you will play a crucial role in creating clear and concise documentation for our innovative products. You will collaborate with cross-functional teams to gather information and translate complex concepts into user-friendly content.
Since 2012, Giving Home Health Care has been at the forefront of supporting individuals affected by health conditions stemming from their work in nuclear facilities for the Department of Energy. We specialize in personalized, in-home care, ensuring that those who have dedicated their careers to these crucial roles receive the assistance they need. As a rapidly growing, leading provider, we proudly serve patients across multiple states, including Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.We are in search of a compassionate Medical Technical Writer who prioritizes patient welfare and thrives in a mission-driven, collaborative environment. Join our team today and contribute to the remarkable care we provide to those who need it most. POSITION OVERVIEWThe Medical Technical Writer plays a critical role in crafting precise and comprehensive medical narratives, including Letters of Medical Necessity (LMNs), which guide patients. This position is pivotal in upholding organizational excellence, fostering patient confidence, and aligning expectations with realistic outcomes. The Technical Writer is instrumental in facilitating successful claim approvals, Home Health Care (HHC) authorizations, patient engagement, and nurturing strong stakeholder relationships. Success in this role is defined by a steadfast commitment to patient advocacy and achieving quality outcomes.KEY RESPONSIBILITIESCompose clear, concise LMNs and other medical documentation to support claims while effectively communicating with patients, healthcare professionals, and various stakeholders.Handle a substantial volume of claims, averaging around 50 letters per month.Examine patient records to identify additional health concerns and document these in LMNs, aimed at maximizing claim approvals and benefits.Enhance patient satisfaction and engagement through timely, accurate, and professional communication.Collaborate with care teams and stakeholders to ensure all documentation, including LMNs, reflects clinical accuracy and aligns with patient care plans.Utilize technical writing and analytical skills to support prompt and successful claim approvals.Advocate for patients by ensuring LMNs and supporting documentation accurately reflect all approved conditions, thereby securing maximum allowable hours and benefits based on medical necessity.
Join our dynamic team at 360 IT Professionals as a Technical Writer, where you will play a crucial role in creating clear and engaging documentation for our innovative projects. You will collaborate closely with engineers and product managers to produce user manuals, technical specifications, and other documentation that enhances user experience and product understanding.
Saronic Technologies stands at the forefront of maritime innovation, pioneering advanced autonomous solutions that transform operations at sea. Our commitment is to elevate maritime efficiency through intelligent platforms.Job OverviewWe are on the lookout for a skilled Maintenance Technical Writer to join our team. In this role, you will produce clear and concise documentation that simplifies complex technical information related to our cutting-edge autonomous surface vessels. The ideal candidate will possess exceptional writing abilities, a keen attention to detail, and the capacity to collaborate effectively with engineers and cross-functional teams to create high-quality documentation throughout the product lifecycle.
Saronic Technologies is at the forefront of transforming maritime autonomy, committed to crafting cutting-edge solutions that bolster maritime operations through autonomous and intelligent platforms.Job Overview:We are looking for a talented Technical Writer to produce clear, concise, and thorough documentation for our end-users. Your role will be instrumental in helping users comprehend our autonomous surface vessels and their operation. Daily responsibilities will include simplifying complex technical concepts into user-friendly content, collaborating with engineers and key stakeholders, exercising curiosity and initiative, and managing projects effectively. A strong portfolio showcasing your exceptional writing skills and meticulous attention to detail is essential. Familiarity with DoD standards and regulations related to technical documentation is a valued asset.Key Responsibilities:Engage with engineers, designers, and various stakeholders to collect information, ensuring a comprehensive understanding of technical specifications and requirements.Create and maintain a variety of technical documentation, including standard operating procedures, work instructions, and internal guides for our autonomous surface vessels.Transform intricate technical concepts into documentation that is straightforward and accessible for end-users.Guarantee that all documentation complies with industry standards and best practices, as well as pertinent DoD regulations and guidelines.Perform thorough reviews and edits of documentation for accuracy, consistency, and clarity, ensuring it meets the needs of our target audience.Collaborate closely with the production team to remain informed about project timelines, milestones, and deliverables.Continuously refine and enhance existing documentation based on feedback from users, stakeholders, and internal teams.Stay updated on emerging technologies, industry trends, and best practices in technical writing and documentation.
We are looking for a skilled Technical Writer specializing in composites to join our dynamic team at Saronic. The ideal candidate will possess a deep understanding of composite materials and a knack for translating complex technical information into clear, concise documentation. You will play an essential role in developing manuals, specifications, and instructional guides that enhance our product offerings.
Join Saronic, a leader in the manufacturing sector, as a Technical Writer. In this pivotal role, you will be responsible for creating and maintaining comprehensive documentation, including user manuals, installation guides, and process documentation. Your expertise will ensure clarity and precision in our technical communications, supporting our commitment to excellence in manufacturing.
Company Overview Allen Control Systems (ACS) is an innovative defense startup established by two former Navy electrical engineers with extensive experience in robotics and software development. We are pioneering the creation of a compact, autonomous gun turret that utilizes advanced computer vision and control technologies to accurately target and eliminate small drones and loitering munitions. Our commitment to overcoming formidable technical challenges fosters an exhilarating and fast-paced environment for seasoned professionals. With a strong engineering-first ethos, ACS prioritizes technical excellence and groundbreaking innovation. Supported by our founders' successful exits from two previous ventures acquired for a total of $180 million in 2022, we are dedicated to ensuring that the transformative technologies we develop create a meaningful impact in the real world. Position Overview: We are looking for a skilled Technical Writer to craft, organize, and sustain thorough technical documentation for ACS's autonomous counter-drone system. This role necessitates a robust ability to translate intricate engineering concepts related to robotics, computer vision, and embedded control systems into clear, accurate, and compliant publications that cater to operators, field personnel, and government clients. What You’ll Do: Collaborate closely with ACS engineers and founders to collect and document technical details about the autonomous turret platform, including computer vision systems, control systems, robotics hardware, and embedded software. Create and maintain operator manuals, user guides, system integration documents, maintenance procedures, and safety documentation for ACS's counter-drone technology. Develop technical deliverables aimed at government clients that adhere to relevant DoD and MIL-SPEC standards (e.g., MIL-STD-40051, S1000D, or related Technical Orders). Work alongside mechanical and electrical engineers to document hardware assembly, wiring, and maintenance procedures for the autonomous turret platform. Assist with proposal activities and contract deliverables by generating technical narratives, Statements of Work (SOWs), and program documentation for government customers. Oversee document version control and ensure consistency across all publication formats as the ACS product evolves rapidly. Prepare and submit documentation deliverables to government agencies and program offices, ensuring compliance with contractual obligations and review timelines.
Saronic Technologies is at the forefront of transforming maritime autonomy. We are committed to advancing maritime operations through innovative autonomous and intelligent platforms.Job Overview:We are looking for a detail-oriented Technical Writer who can produce clear and comprehensive documentation for users of our autonomous surface vessels. Your role will involve simplifying complex technical concepts, collaborating with engineers and stakeholders, and managing documentation projects. A strong portfolio showcasing your writing skills and attention to detail is essential. Familiarity with Department of Defense (DoD) standards is advantageous.Key Responsibilities:Collaborate with engineers, designers, and other stakeholders to gather insights and understand technical specifications.Develop and maintain technical documents, including standard operating procedures and internal guides for our autonomous vessels.Translate complex technical information into clear, user-friendly documentation.Ensure documentation complies with industry standards and DoD regulations.Edit and review documentation for accuracy and clarity, meeting the audience's needs.Coordinate with the production team to stay informed about project timelines.Continuously enhance existing documentation based on user feedback.Stay updated on emerging technologies and best practices in technical writing.
At Saronic Technologies, we are at the forefront of transforming autonomy in maritime environments. Our commitment lies in creating cutting-edge solutions that significantly enhance seafaring operations through intelligent and autonomous platforms.Job OverviewWe are on the lookout for a detail-oriented Technical Writer who will play a pivotal role in crafting clear, concise, and comprehensive documentation that elucidates complex technical concepts pertaining to our autonomous surface vessels. This position demands a keen eye for detail, exceptional writing prowess, and the ability to collaborate effectively with engineers and team members to produce top-notch documentation throughout the product development lifecycle.ResponsibilitiesWork alongside engineers, designers, and other stakeholders to collect information and comprehend technical specifications and requirements.Develop and maintain technical documentation, including user manuals, system manuals, specifications, and other technical guides for our autonomous surface vessels.Convert intricate technical concepts into straightforward and accessible documentation that end-users can easily navigate.Ensure that all documentation complies with industry standards and best practices, including relevant DoD regulations and guidelines.Review and edit documentation for precision, consistency, and clarity, ensuring it aligns with the needs of our target audience.Collaborate closely with the product development team to remain informed on project timelines, milestones, and deliverables.Continuously enhance and update existing documentation based on feedback from users, stakeholders, and internal teams.Stay abreast of emerging technologies, industry trends, and best practices in technical writing and documentation.QualificationsBachelor's degree in Technical Writing, English, Communications, or a related discipline.Previous experience as a Technical Writer, ideally in a technology-oriented environment or within the defense sector.Demonstrated writing, editing, and proofreading capabilities, with an aptitude for conveying complex technical information in a clear and effective manner.Familiarity with version control systems and front-end development.Proficient in documentation-as-code practices, markdown content formatting, JavaScript, CSS, and other relevant technologies.
Saronic Technologies is at the forefront of transforming maritime autonomy, committed to crafting cutting-edge solutions that optimize maritime operations through intelligent and autonomous platforms.Job OverviewWe are searching for a talented Senior Technical Writer to develop user-friendly documentation for our autonomous surface vessels. Your role will be pivotal in translating intricate technical details into clear, concise, and accessible guides that empower users to effectively operate our vessels. Daily tasks will include collaborating with engineers and stakeholders, showcasing your curiosity and initiative, and managing projects efficiently. A well-rounded portfolio that highlights your meticulous attention to detail and outstanding writing abilities is essential. Familiarity with DoD standards and regulations regarding technical documentation is a valuable asset.
Full-time|$115K/yr - $155K/yr|On-site|Austin, Texas, United States
Location: Austin (Domain), TX (In-office 4x per week)About UsKizen’s innovative platform, powered by AI Agents and True Context Technology (TCT), enables millions of essential operations for top-tier organizations across regulated sectors like insurance, healthcare, and financial services.Our platform streamlines critical workflows — from assisting insurance agents with contracting and commissions, to empowering healthcare providers to enhance patient care, to automating document classification and data extraction for financial institutions.With Kizen, developers can craft new enterprise applications and impactful AI agents, while business users can effortlessly customize dashboards and agents using natural language, low-code, or traditional coding — all within the same platform.What once required months or years can now be accomplished in just days. Kizen combines robust pre-built agents and use cases with an enterprise-level platform for automation and data connectivity, all designed on an AI-first architecture that is simple to implement, expand, and trust.Join us in resolving substantial operational challenges and aiding some of the most intricate organizations in the world to operate faster, smarter, and more humanely.Become a part of our journey to revolutionize how industries function — one workflow, one agent, and one successful customer story at a time.About the RoleKizen is on the lookout for a seasoned Senior Technical Writer to develop top-notch developer and API documentation for our sophisticated SaaS platform. This individual contributor role emphasizes execution and hands-on involvement.You will collaborate closely with Product Owners, Engineers, and Solution Architects to convert complex technical ideas into clear, user-friendly documentation that enhances the developer experience.This position is perfect for a writer who flourishes in highly technical settings, comprehends developer workflows, and takes pride in crafting precise and well-structured documentation.
Join BCforward as a Creative Content Writer in Austin, Texas! We are on the lookout for a passionate and skilled writer to craft engaging content that resonates with our audience. You will be responsible for producing high-quality written materials that align with our brand's voice and objectives.
Join BCforward as a Creative Writer in Austin, Texas! We are looking for a talented individual with a passion for storytelling and a knack for producing engaging content across various platforms. As a Creative Writer, you will have the opportunity to shape our brand's voice and contribute to innovative projects that resonate with our audience.In this role, you will collaborate with cross-functional teams to develop compelling narratives, write clear and impactful copy, and enhance our marketing efforts. If you are a driven and imaginative writer seeking to make a significant impact, we would love to hear from you!
Role Overview Lightspeed Systems is hiring a Customer Technical Support Specialist in Austin, Texas. This role centers on helping clients resolve technical issues and understand product features. The position supports customers directly, aiming to create a smooth and positive experience with every interaction. What You Will Do Troubleshoot technical problems for clients Share clear, accurate product information Work to ensure each customer receives prompt and effective support What We Look For Interest in technology and problem-solving Commitment to helping customers succeed Strong communication skills
Join the dynamic team at Catalate as a B2B Technical Support Specialist, where you will play a pivotal role in delivering exceptional customer support to our business partners. You will be responsible for troubleshooting technical issues, providing solutions, and ensuring a seamless user experience with our products.
Join Contentful as a Senior Technical Enablement Architect, where you will play a vital role in empowering our clients to leverage our content management system effectively. You will collaborate with cross-functional teams to design, implement, and optimize technical solutions that enhance user experience and drive customer success.
LightEdge Solutions is seeking a Technical Trainer based in Austin, Texas. This position focuses on strengthening the technical abilities of team members by designing and leading training programs centered on the company's technology solutions. Role overview The Technical Trainer develops and delivers training sessions to help employees understand and use internal tools and systems. Collaboration with different departments is key to identifying specific learning needs and creating customized training materials. What you will do Design and implement technical training programs for staff at various skill levels Deliver engaging training sessions that cover the company's technology solutions Work with teams across the organization to assess and address training requirements Create content tailored to the needs of different departments Impact This role ensures employees are confident and capable in using the tools and systems that support LightEdge Solutions' operations and growth.
Join Braze as a Technical Architect and be at the forefront of our technology initiatives. In this role, you will drive the design and implementation of complex architectures, ensuring high availability and scalability of our services. Collaborate with cross-functional teams to deliver innovative solutions that enhance our customer experience and meet business requirements.
Semperis is committed to being a Force for Good and building a workplace where people thrive. The company has earned recognition as one of America's Fastest-Growing Cybersecurity Companies (Inc. 5000), a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace honoree. Role Overview The Technical Enablement Engineer will join the Global Technical Enablement team in Austin. This individual contributor role focuses on developing and managing hands-on lab environments for Semperis products, including DSP, ADFR, DRET, Lightning, Ready1, and Migrator. The position also coordinates technical enablement sessions for colleagues worldwide. Collaboration with Product, Engineering, Technical Delivery, Pre-Sales, and Partner teams is central to the role. The goal: translate product capabilities into high-quality, scalable lab experiences that support internal learning and governance. Main Responsibilities Hands-On Lab Management Oversee processes for the hands-on lab environment supporting all Semperis products. Design scalable, repeatable multi-tenant lab topologies that reflect real-world enterprise identity environments and common deployment patterns. Lead implementation and configuration of the lab delivery platform (such as Skillable), including integrations, templates, and automation for complex scenarios and validation logic. Establish and maintain standards for network, identity, security, and data configurations within labs to ensure consistency and repeatability. Work with Product and Engineering teams to keep labs current with new releases, features, and architectural changes for DSP, ADFR, DRET, Lightning, Ready1, and future products. Lab Content and Scenario Design Collaborate with subject matter experts to create scenario-based labs that align with real-world use cases.