Senior Technical Enablement Architect

Role Overview Postman is looking for a Technical Enablement Program Manager based in San Francisco, California. This role focuses on helping users get the most out of Postman’s API platform. The position involves building and running programs that improve technical skills and make it easier for users to integrate Postman’s tools into their workflows. What Yo…

About the Opportunity As a Field Enablement Program Manager at Contentful, you will be instrumental in developing and implementing programs that enhance the capabilities of our Go-To-Market (GTM) teams, encompassing Sales, Solution Engineering, Customer Experience, and Partner Management. Your objective will be to foster field readiness through impactful enablement initiatives that enhance knowledge, refine skills, and promote effective leadership throughout both pre-sales and post-sales processes. What You Will Experience Become a part of a dynamic and high-impact Enablement team that influences field performance and strategic results across global GTM segments. Design and execute structured enablement programs specifically tailored for Sales, Solution Engineering, Customer Experience, and Partner Management roles. Collaborate closely with our Sales and broader Field leadership team on initiatives that enhance core Sales capabilities and stimulate revenue growth. Lead cross-functional collaboration with Marketing, Finance, Human Resources, and Operations to support comprehensive enablement objectives. Drive measurable performance improvements by utilizing KPIs, dashboards, and feedback mechanisms to enhance enablement results. Serve as a program owner and facilitator, conducting both in-person and virtual training sessions, e-learning experiences, and onboarding integration. Ensure alignment with Sales Readiness tools, learning pathways, and best practices in content management. What You Need to Succeed 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles. A strong grasp of key Sales roles, GTM processes, and performance metrics to effectively collaborate with Sales leadership on initiatives that enhance core Sales capabilities and drive revenue growth. Experience in training delivery or a strong inclination towards engagingly delivering in-person/virtual training to Field teams. Exceptional project management abilities with a proven track record of prioritizing and executing complex initiatives successfully. Ability to operate autonomously, with experience in collaborative environments, both remote and in-office. Strong communication and facilitation skills, adept at simplifying complex information for diverse audiences.

At Discord, we connect over 200 million users every month, predominantly through the excitement of gaming. With over 90% of our users engaging in gaming, they collectively spend 1.5 billion hours each month immersed in an extensive range of games on our platform. We are dedicated to enhancing communication and enjoyment for gamers before, during, and after gameplay. The People Programs team is on a mission to cultivate skills, foster connections, and drive high performance across Discord. We design impactful experiences that empower Discordians to enhance their capabilities, align with our mission, and create fulfilling careers—all aimed at nurturing a high-performance organization. Our initiatives encompass Learning Experience, Employee Engagement, and Talent Management.As the Staff Program Manager for Leadership Enablement, you will spearhead the manager and leadership development aspect of our strategy. You will be in charge of the programs, tools, and experiences that guide how our people leaders learn, develop, and support their teams—whether they are new managers starting their journey or seasoned leaders tackling complex organizational challenges. This high-visibility position will directly shape the effectiveness of leadership across the organization.This role reports to the Senior Director of People Programs.

As a Senior Enablement Program Manager in the Customer Success department at Amplitude, you will play a crucial role in driving the success of our clients by ensuring they are equipped with the necessary tools and insights to maximize their use of our platform. You will collaborate with cross-functional teams to design and implement enablement programs that enhance customer engagement, retention, and satisfaction.

Who Are We?Postman stands at the forefront of the API revolution, empowering over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. We are dedicated to simplifying the API lifecycle and enhancing collaboration, enabling users to build superior APIs more efficiently.With our headquarters in San Francisco and offices across Boston, New York, Austin, Tokyo, London, and Bangalore, Postman is privately funded by notable investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Visit us at postman.com or connect with us on X via @getpostman.P.S: We encourage you to explore The "API-First World" graphic novel to grasp our vision and the larger context of our mission at Postman.The OpportunityAs the Sales Enablement Program Manager, you will be instrumental in empowering Postman's global go-to-market teams, including Sales and Post-Sales. Your role will involve designing and implementing enablement projects and programs aimed at enhancing productivity, accelerating onboarding processes, improving managerial effectiveness, increasing pipeline generation, and boosting win rates.This position will support various enablement initiatives across the organization, focusing on continuous learning, skill development, product knowledge, tool adoption, effective customer messaging, leadership development, onboarding new hires, and executing process changes across regions and segments.You will report to the Manager of Revenue Enablement and will thrive in a collaborative in-person work environment.What You’ll DoLead and manage cross-functional enablement projects from inception to completion, ensuring timely delivery and measurable outcomes.Design and implement scalable enablement initiatives that foster continuous learning, effective onboarding, and readiness across go-to-market roles.Drive programmatic and project-based enablement initiatives aligned with business objectives, focusing on skill enhancement, product knowledge, tool updates, and new operational motions.Oversee multiple concurrent enablement projects, ensuring clarity in scope, timelines, dependencies, stakeholders, deliverables, and success metrics.Facilitate engaging in-person and virtual enablement sessions for global teams across various time zones.Champion change management initiatives to ensure effective adoption of new processes and tools.

Join Headspace as an AI Enablement Program Manager: At Headspace, we are pioneering an AI-first operating model centered around member safety, privacy, and impactful business outcomes. We are seeking a proactive AI builder and adoption champion—someone who is curious, product-focused, and adept at transforming complex challenges into effective workflows, tools, and results across the organization. In the role of AI Enablement Program Manager, you will spearhead company-wide AI adoption from inception to execution: establishing structured intake and prioritization processes, transitioning pilot projects to full-scale production, equipping teams with essential playbooks and training, and ensuring smooth governance for initiatives. Your influence will span all teams at Headspace as you cultivate a culture of experimentation and scalable adoption through enablement, advocacy, and hands-on implementation. Your fearless, contrarian spirit will allow you to challenge existing norms, conduct insightful experiments, and remove obstacles for teams while adhering to responsible AI guidelines. Contribute to the development of AI agents that empower our teams to #make-the-mission-matter.

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) is an online personal styling service founded in 2011 and based in San Francisco. The company helps people discover clothing they love, offering a mix of exclusive and national brands tailored to each client’s preferences. Stitch Fix combines the expertise of human stylists with AI-driven recommendations, making it easier for clients to express their style without spending hours shopping in stores or online. Role Overview: Strategic Program Manager, Styling Enablement This remote position focuses on leading major initiatives within the Styling organization at Stitch Fix. The Strategic Program Manager will manage projects from start to finish, working to keep cross-functional teams in sync, timelines on track, and project outcomes at a high standard. Collaboration is central to this role. The Program Manager will work with Product, Engineering, Data Science, Workforce Management, Operations, and Client Support to improve workflows, upgrade platforms, and enhance the client experience. The position also supports better decision-making by helping teams weigh trade-offs, set priorities, and focus on projects with the greatest impact. By supporting multiple projects at once, the Program Manager will help the organization operate more efficiently, keep initiatives moving forward, and reduce friction between teams. What You Will Do Oversee program management for complex, cross-functional projects that affect Styling and the client experience. Translate strategic goals into clear project plans, outlining milestones, dependencies, and success metrics. Drive project execution across teams, maintaining alignment and momentum, and ensuring accountability for deadlines and outcomes. Identify risks, dependencies, and challenges early, and help teams resolve them to keep projects on schedule. Use data and analysis to inform decisions, prioritize work, and connect projects to business results. Support several initiatives at once by improving coordination, clarity, and decision-making across teams. Location This role is remote within the United States.

About Us:At Notion, we empower individuals and teams to create beautiful tools tailored for their life's work. In a digital landscape filled with numerous applications and tabs, Notion serves as a unified platform that seamlessly integrates documents, notes, projects, calendars, and emails, powered by AI to enhance productivity and automate tasks. With millions of users spanning from individuals to large organizations like Toyota, Figma, and OpenAI, Notion is chosen for its versatility and ability to save time and resources.We value in-person collaboration, which is a cornerstone of our company culture. All team members are required to work from our offices on Mondays, Tuesdays, and Thursdays—designated Anchor Days. Additional in-office workdays may be required for specific teams or roles.About the Role:As the inaugural Enablement Program Manager within our Customer Success team, you will play a pivotal role in transforming our customer engagement through advanced technical capabilities, effective AI workflow adoption, and the development of scalable operational processes. Your mission will be to translate strategic objectives into actionable enablement initiatives, including programs, playbooks, manager toolkits, and training experiences that foster positive behavioral changes in the field. Collaborating closely with CS leadership and cross-functional go-to-market (GTM) stakeholders, you will ensure our Customer Success Managers (CSMs) are equipped, confident, and prepared to achieve measurable outcomes for our clients.What You'll Achieve:Oversee the comprehensive enablement strategy for the evolution of the Customer Success role, converting transformation priorities into a detailed program roadmap encompassing training, certification, manager activation, and reinforcement.Collaborate with CS leaders and frontline managers to identify performance gaps, define critical skills and behaviors, and deliver enablement that promotes adoption.Design and implement high-quality, ongoing learning experiences, including live sessions, workshops, self-service modules, and in-the-flow resources, ensuring exceptional facilitation and production quality.Develop and maintain essential Customer Success enablement materials such as playbooks, talk tracks, customer value narratives, discovery guides, success planning templates, and objection handling frameworks.Establish measurement and feedback mechanisms (covering readiness, proficiency, adoption, and business impact) to iterate based on data and insights from the field.Coordinate stakeholder alignment across Enablement, RevOps, Product, Sales, Support, and Customer Experience (CX) to ensure smooth implementation of messaging, processes, and tools.Skills You'll Need to Bring:Proven experience in enablement or training roles, particularly in a customer-focused environment.Strong analytical skills with the ability to utilize data to drive decision-making.Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.Demonstrated ability to manage multiple projects simultaneously and meet deadlines.Experience in designing training programs and learning materials that effectively drive performance.

About SentryAt Sentry, we believe that poor software is a mistake of the past. Our mission is to empower developers to create exceptional software efficiently, allowing everyone to enjoy the best that technology has to offer.With over $217 million in funding and more than 100,000 organizations, including industry leaders like Disney, Microsoft, and Atlassian, we are revolutionizing performance and error monitoring tools. Our aim is to enable companies to spend less time troubleshooting and more time innovating.Sentry promotes a hybrid working environment across our global offices, with in-office anchor days on Mondays, Tuesdays, and Thursdays to foster impactful collaboration. If you are passionate about crafting solutions that enhance digital experiences, we invite you to join us in building the next generation of software monitoring tools.About the RoleWe are in search of a skilled Director of Technical Enablement to enhance the utilization and adoption of our platform through targeted education and enablement initiatives. This role entails strategic planning and executing comprehensive training programs for both internal teams and external customers and partners.As a blend of product evangelist, multimedia content creator, and educator, you will inspire and educate our customers. Your creative and analytical mindset will be essential in translating complex technology into engaging narratives that drive continuous improvement.Collaboration with cross-functional teams, including Marketing, Product, Engineering, and Design, will be crucial in this strategic and operational role, encompassing both internal and external responsibilities.This position requires robust technical knowledge and a profound understanding of the Software Development Life Cycle (SDLC) and associated technologies. If you're a technologist with a background in customer-facing roles involving technical products and are eager to contribute to a rapidly growing team delivering tangible value through an outstanding product, we would love to connect with you.In this role, you will:Become a subject matter expert on Sentry products, understanding all capabilities and customer usage.Lead the Sentry University virtual learning platform, developing curriculum, learning units, and managing the overall user experience.Develop a comprehensive training strategy to facilitate quick onboarding for customers and enhance their time-to-value (TTV).Establish and operationalize engaging training programs to maximize customer success.

Role overview Decagon seeks a Technical Program Manager based in San Francisco to coordinate work across multiple teams and deliver new technical solutions. This position guides projects from initial planning through completion, ensuring schedules stay on track and technical milestones are achieved. What you will do Lead cross-functional teams to meet project goals Track project progress and adjust plans when necessary Share updates and collect feedback from stakeholders Clarify and verify technical requirements throughout each project Help advance Decagon’s strategic programs through strong program management

About the TeamJoin OpenAI's Forward Deployed Engineering (FDE) team, where we collaborate with customers to transform groundbreaking research into production-ready AI systems. Our team uniquely bridges the realms of Product, Engineering, Research, and Go-To-Market (GTM) strategies. We immerse ourselves in user experiences to tackle significant challenges and identify patterns that inform our platform's evolution. Our mission is to apply cutting-edge capabilities in real-world applications, translating customer feedback into sustainable solutions, consistent methodologies, and strategic product insights.About the RoleWe are seeking a dynamic Onboarding & Enablement Program Manager to develop, implement, and refine systems that empower the FDE team to onboard efficiently, remain updated, and deliver consistently as we scale. This pivotal role will directly influence the effectiveness of new engineers' onboarding processes, ensuring that knowledge gleaned from deployments is easily accessible and that enablement practices keep pace with our rapidly evolving platform and organizational dynamics.In this position, you will work closely with FDE leadership and cross-functional teams in Engineering, Product, and GTM to transform field insights and the changing needs of our team into well-structured onboarding and enablement initiatives. You will create systems that accelerate ramp-up time, enhance knowledge sharing, and bolster execution consistency as the team expands. This crucial role is a driver of an AI-first FDE function that multiplies its impact through improved systems, reusable knowledge, and enhanced team effectiveness—moving beyond mere headcount growth.This position is located in San Francisco, employing a hybrid work model that includes three days in the office weekly, with relocation assistance available for new hires.In This Role, You WillTake ownership of FDE onboarding from start to finish, creating and managing a structured ramp experience that enables new team members to become effective quickly in a complex technical landscape.Develop and enhance the team’s enablement infrastructure, including onboarding pathways, playbooks, learning materials, and knowledge systems to ensure ongoing skills development within the FDE team and integrate AI-first tools and processes into daily operations.Collaborate with related field, deployment, and partner teams to establish enablement programs, resources, and operational frameworks that enhance coordination and execution across interconnected functions.Document patterns and insights from FDE deployments into reusable resources that minimize redundant learning and strengthen execution throughout the organization.Manage the core cadence of onboarding and enablement, ensuring consistency and quality in the process.

At Reddit, we are a vibrant community of communities, fostering shared interests and authentic discussions. Each day, users engage with over 100,000 active communities, contributing to discussions that matter most to them. With around 121 million unique daily visitors, Reddit stands as one of the largest information hubs on the internet. For more insights, visit www.redditinc.com.We are seeking a globally-oriented Lead Sales Enablement Program Manager to define, operationalize, and expand a premier sales methodology for Reddit’s global advertising sector. In this role, you will be the architect and steward of our sales methodology, ensuring it aligns closely with our go-to-market strategy and is executed consistently across all regions, roles, and sales channels.This position merges methodology design, program management, change leadership, and active facilitation. You will collaborate closely with senior sales executives, HR, and Sales Enablement teams to integrate this methodology into our sales processes, from onboarding and coaching to forecasting and deal reviews.Please note: This role requires in-office presence 1-2 times a month (locations include NYC, Chicago, SF, LA).

Astranis Space Technologies Corp. is at the forefront of satellite innovation, crafting advanced satellites designed for high orbits that extend humanity's reach into the cosmos. Our satellites deliver dedicated and secure communications networks to a diverse clientele, including large enterprises, sovereign governments, and the U.S. military. With five satellites successfully in orbit and numerous launches on the horizon, we are addressing a backlog of over $1 billion in commercial contracts.As a trusted partner in satellite communications, we cater to clients with rigorous demands for reliability, data security, network visibility, and tailored solutions. Backed by over $750 million in funding from leading investors such as Andreessen Horowitz, Blackrock, and Fidelity, our team of 450 engineers and entrepreneurs operates from a 153,000 sq. ft. state-of-the-art headquarters in Northern California.Technical Program Manager, USG ProgramsAs a Technical Program Manager focused on U.S. Government programs, you will be pivotal in steering the execution of Astranis's satellite initiatives from initial concept to final delivery. Reporting directly to the Director of USG Programs, you will be responsible for program outcomes related to schedule, budget, risk management, and customer engagement. This role demands a combination of programmatic leadership and technical expertise, engaging in hands-on problem solving while maintaining strategic oversight. You will conduct trade studies to enhance mission system architectures, facilitate coordination across spacecraft and ground segments, and ensure all technical, contractual, and mission requirements are fulfilled. Additionally, you will help refine and scale our USG program execution frameworks and cross-functional processes as our portfolio grows.Key ResponsibilitiesOversee government-related program execution from inception to completion, encompassing small internal R&D projects to comprehensive multi-spacecraft missions.Establish, manage, and communicate program schedules, budgets, and resource allocations to guarantee successful project delivery.Lead the risk management process, including documentation, tracking of mitigation strategies, and approval of risk closures.Ensure that programs meet all technical and programmatic specifications by monitoring and reporting key performance indicators.Conduct regular internal and external program reviews, emphasizing schedule trends, risks, and progress against significant milestones.Act as the primary liaison for government programs, leading design reviews, reporting, and milestone readiness assessments.Collaborate with engineering, operations, and mission assurance teams to ensure alignment on requirements, interfaces, and design development.

Sigma Computing builds cloud-scale analytics and business intelligence tools that keep the familiar feel of a spreadsheet. The platform helps business professionals, non-technical users, and data teams explore, analyze, visualize, and collaborate on data throughout their organizations. About the Temp-to-Hire Program This program is designed for early-career Technical Program Managers interested in the operational side of engineering, with a focus on Infrastructure and Data Services. The role combines technical knowledge with project management skills. Success in this position relies on a proactive approach and the ability to work with cross-functional teams to improve execution and meet goals. A strong interest in building quality products and supporting customer satisfaction is important. Note: This is a temp-to-hire position. The initial engagement lasts three months as a temporary employee. Full-time conversion is possible, depending on performance during that period.

As Mercury continues to expand, our revenue platforms increasingly operate at the nexus of product launches, data systems, go-to-market strategies, and external partnerships. In a landscape where every task holds significance, the greatest threat is not a lack of effort, but rather a stagnation in momentum. We are seeking a Senior Technical Program Manager for our Revenue Technology team, who will ensure that intricate, multi-team projects not only progress but do so efficiently: in the right order, with clear dependencies highlighted, and tangible advancements visible on a weekly basis. This role transcends mere status updates; we need a hands-on technical TPM adept enough to directly resolve issues — whether that involves Linear, Salesforce, data workflows, or collaboration across Product, Engineering, Data, and Revenue teams. In this position, you will report to the Head of Platforms & Infrastructure and play a pivotal role in maintaining execution focus, allowing specialized technical roles to function at their highest capacity. *Mercury is a fintech company and not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC.

Anthropic is seeking a Technical Program Manager for Research Initiatives to coordinate and deliver advanced projects in artificial intelligence. This position is based in San Francisco, CA or New York City, NY. Role overview This role centers on managing research projects that push the boundaries of AI. The Technical Program Manager will oversee cross-functional teams, keeping projects on track and ensuring research goals are met. What you will do Lead and organize research initiatives focused on artificial intelligence Coordinate teams from different disciplines to achieve project objectives Track project timelines and deliverables, ensuring milestones are reached Requirements Experience managing technical or research-focused projects Ability to work with cross-functional teams Strong organizational and communication skills

Join DoorDash as a Manager of Technical Program Management where you will play a pivotal role in shaping the foundational elements of our technology initiatives. Your leadership will be crucial in guiding cross-functional teams, ensuring projects align with our strategic goals, and driving innovation within our technical landscape.In this role, you will oversee the planning, execution, and delivery of technical projects, while fostering collaboration across various departments. Your expertise will help us navigate challenges and enhance our operational efficiency, ultimately contributing to our mission of connecting customers with the best local restaurants.

Mapbox is looking for a Technical Program Manager, Enterprise to manage high-impact programs within the enterprise group. This role centers on keeping projects on track and aligning teams across the organization. Key Responsibilities Oversee enterprise programs from initial planning to final delivery, collaborating with engineering, product, and design teams. Set clear program goals and monitor progress toward milestones. Facilitate communication and manage expectations among stakeholders from different teams. Spot and address issues that could slow down or hinder project success. Requirements Strong interest in technology and comfort working in complex organizations. Experience coordinating across teams and managing large-scale programs or initiatives.

Role overview Pano AI seeks a Senior Technical Program Manager - Operations to join the team in San Francisco, California. This position plays a key role in shaping operational strategies and guiding cross-functional teams to deliver impactful projects. The focus is on refining processes and driving greater efficiency across the organization. What you will do Coordinate and lead teams from different departments to achieve project objectives Manage operational projects from initial planning stages through to completion Spot opportunities to streamline workflows and enhance efficiency Use technical program management skills to address operational challenges Requirements Background in managing technical programs within operational settings Strong collaboration skills with diverse stakeholders Demonstrated success in delivering projects and improving processes