Senior Technical Sales Agent - Inbound Voice

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Senior

Qualifications

Ideal candidates will have:A strong background in technical sales or customer supportExcellent communication and interpersonal skillsAbility to troubleshoot and resolve customer issues effectivelyProven track record of achieving sales targetsExperience in the BPO sector is a plus

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Technical Sales Agent for Inbound Voice. In this pivotal role, you will leverage your technical expertise and sales acumen to assist customers with their inquiries, guiding them through product features and benefits. Your ability to articulate complex technical information in a clear and concise manner will help you build rapport with clients while driving sales growth.

If you are passionate about technology and possess a strong sales background, we invite you to apply!

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading player in the BPO industry, dedicated to providing exceptional services and solutions to our clients. Our team is composed of skilled professionals who are committed to delivering high-quality customer support and technical assistance.

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Technical Agent for International BPO (Inbound Voice)

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Join our dynamic team as a Technical Agent at Adeeba E Services Pvt Ltd, where you will be at the forefront of assisting international clients with inbound voice services. Your role will involve providing exceptional technical support, troubleshooting issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

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We are seeking highly motivated individuals to join our dynamic team as Inbound Technical Sales Agents for our esteemed international BPO. As a key member of our sales team, you will be responsible for providing top-notch technical support and solutions to our US-based clients. Desired Skills and Qualifications:· 1-2 years of experience in Inbound/Outbound Technical Support within an International BPO environment.· Proven ability to close calls effectively and efficiently.· Excellent communication skills in English, both verbal and written.· Proficient in troubleshooting various technical issues related to computers, printers, broadband, routers, emails, Mac devices, iPhones, and iPads.· Strong problem-solving skills with the capability to provide accurate resolutions to customer inquiries.· Willingness to work flexible night shifts.Note: Freshers and candidates from Domestic BPOs are not eligible to apply.Salary: Negotiable based on experience and current CTC, along with attractive incentives.

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Join our dynamic team at Adeeba E Services Pvt Ltd as an International Inbound Voice Agent. In this role, you will be the first point of contact for our international clients, providing exceptional service and support. Your responsibilities will include handling customer inquiries, resolving issues, and ensuring a positive customer experience.This position offers an exciting opportunity to work in a fast-paced environment where your skills will make a direct impact. We value passion, dedication, and a customer-first attitude.

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