Senior Technical Support Associate - Inbound Tech Process

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Senior

Qualifications

The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a customer-centric attitude. A background in IT support or related fields is preferred. Experience with inbound call handling and technical support processes will be advantageous.

About the job

Join our dynamic team at Adeeba E-Services Pvt Ltd as a Senior Technical Support Associate for our Inbound Tech Process. In this role, you will be the frontline support for our clients, assisting them with technical inquiries and ensuring a seamless customer experience. Your expertise will be vital in troubleshooting issues, providing solutions, and maintaining high customer satisfaction levels.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of comprehensive inbound and outbound call center solutions. Located in the vibrant city of Kolkata, we pride ourselves on delivering exceptional customer service through our dedicated team of professionals.

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