Senior Technical Support Associate - Inbound Voice

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in technical support or a similar role. Excellent communication skills in English. Strong problem-solving abilities and a customer-oriented mindset. Ability to work in a fast-paced environment. Familiarity with troubleshooting software and hardware issues.

About the job

Join our dynamic team at Adeeba E-Services as a Senior Technical Support Associate specializing in inbound voice calls. We are seeking a dedicated professional who is passionate about providing exceptional customer service and technical assistance. In this role, you will be responsible for troubleshooting and resolving customer issues, guiding them through technical problems, and ensuring a high level of customer satisfaction.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of innovative customer support solutions. With a commitment to excellence and a focus on customer satisfaction, we pride ourselves on delivering top-notch services to our clients. Our team is made up of skilled professionals dedicated to ensuring that our customers receive the best technical support possible.

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