Senior Technical Support Associate (Inbound Voice)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Senior

Qualifications

Proven experience in technical support or customer service roles. Strong understanding of technical concepts and troubleshooting. Excellent verbal and written communication skills. Ability to work in a fast-paced environment. High school diploma or equivalent; Bachelor's degree preferred.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Technical Support Associate specializing in inbound voice communication. In this role, you will leverage your technical expertise to assist customers with troubleshooting and resolving their issues efficiently. Your exceptional communication skills and problem-solving abilities will be key in providing top-notch support.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support solutions, committed to delivering exceptional service and technical assistance. Our vibrant work culture fosters professional growth and teamwork, making us a preferred employer in the industry.

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Technical Associate specializing in Inbound Voice operations. In this role, you will be at the forefront of providing exceptional support to our clients, leveraging your technical expertise to resolve issues efficiently. You will engage directly with customers, ensuring a high level of satisfaction and technical resolution.

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