Senior Technical Support Executive - Inbound Voice Process

Adeeba E-Services Pvt. Ltd.Kolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:High School Diploma or any Graduate. Eligibility Criteria:Excellent communication skills are a must. At least 6 months of experience in international outbound processes is essential for applying. Note: Candidates must be adept at closing calls and processing payments through various gateways. Domestic and fresher candidates are not eligible.

About the job

Exciting Opportunity in Inbound Voice Process with a Fixed Salary and No Target Pressure!

Job Overview:

The primary responsibility of the Senior Technical Support Executive will be to effectively manage inbound calls from customers seeking technical assistance.

Key Details:

Process: Inbound Technical Support Voice Process.
Shift Timing: Night Shift (9:00 PM - 7:00 AM).
Salary: 10% to 30% hike based on current CTC.
Experience Required: Minimum of 6 months in international outbound processes.
Language Proficiency: Candidates must be fluent in English.
Work Schedule: 6 working days with rotational days off.
Salary Payment: First of every month.

Employee Benefits:

Attractive performance incentives alongside a fixed salary.
No target pressure.
Performance appraisal every 9 months based on productivity.
Extra payouts on birthdays.
Incentives for employee referrals.
Spot, monthly, and yearly incentives.
Excellent work environment fostering growth and opportunities.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a leading international contact center headquartered in India and the US. Since its inception in 2014, the company has established a solid foundation built on customer satisfaction and exceptional service delivery. We specialize in telemarketing and provide unparalleled support, ensuring trust, accountability, and reliability. Our commitment to innovation through research and development has significantly enhanced our operational efficiency and product offerings, making us the preferred choice for offshore consumers and businesses alike.

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Senior Executive for Inbound Technical Support - Voice Process

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We are seeking a dynamic and experienced Senior Executive to join our Inbound Technical Support team specializing in voice processes. In this role, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and ensuring customer satisfaction. Your ability to communicate effectively and resolve problems will be vital…

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Senior Technical Support Executive for Inbound Voice Process

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Join Adeeba E Services Pvt Ltd as a Senior Technical Support Executive specializing in inbound voice processes. In this role, you will be responsible for providing exceptional customer support and technical assistance to our clients. You will engage with customers over the phone, resolve their technical issues, and ensure a high level of customer satisfaction.We are looking for individuals who possess strong communication skills, a passion for technology, and the ability to work in a fast-paced environment. If you are a problem solver with a customer-first mindset, we encourage you to apply!

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We are seeking a dedicated and skilled Senior Technical Executive to join our dynamic team in the Inbound Voice Process. In this role, you will be responsible for providing exceptional customer support to clients, resolving technical issues, and ensuring a seamless user experience. As a key member of our team, you will leverage your technical expertise to assist customers effectively and enhance their satisfaction.

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Technical Executive specializing in the Inbound Voice Process. In this role, you will be responsible for providing exceptional support to our clients, resolving technical issues, and ensuring customer satisfaction. Your expertise will help us maintain our reputation for excellent service.

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Senior Technical Executive - Inbound Voice Process

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Technical Executive in the Inbound Voice Process. In this role, you will leverage your technical expertise to assist customers with their queries and provide top-notch service. We are looking for individuals who are passionate about technology and have a knack for problem-solving.

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Urgently Hiring Senior Technical Support Executive for Inbound Voice Process

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Join our dynamic team at Adeeba E-Services Pvt Ltd as a Senior Technical Support Executive! In this role, you will be the first point of contact for customers seeking technical assistance via inbound voice calls. Your exceptional communication skills and technical expertise will play a crucial role in resolving customer issues efficiently and effectively.

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Senior Technical Support Executive for Inbound Voice Process

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Full-time|On-site|Kolkata

We are seeking a highly skilled Senior Technical Support Executive to join our dynamic team. In this role, you will be responsible for providing top-notch technical assistance to our clients through inbound voice processes. Your expertise will help in troubleshooting, resolving issues, and enhancing customer satisfaction.

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Senior Technical Support Executive - Inbound Voice Process

Adeeba E-Services Pvt. Ltd.

Full-time|On-site|Kolkata

Exciting Opportunity in Inbound Voice Process with a Fixed Salary and No Target Pressure!Job Overview:The primary responsibility of the Senior Technical Support Executive will be to effectively manage inbound calls from customers seeking technical assistance.Key Details:Process: Inbound Technical Support Voice Process.Shift Timing: Night Shift (9:00 PM - 7:00 AM).Salary: 10% to 30% hike based on current CTC.Experience Required: Minimum of 6 months in international outbound processes.Language Proficiency: Candidates must be fluent in English.Work Schedule: 6 working days with rotational days off.Salary Payment: First of every month.Employee Benefits:Attractive performance incentives alongside a fixed salary.No target pressure.Performance appraisal every 9 months based on productivity.Extra payouts on birthdays.Incentives for employee referrals.Spot, monthly, and yearly incentives.Excellent work environment fostering growth and opportunities.

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We are seeking a highly skilled Senior Executive to join our dynamic team specializing in inbound technical voice processes. In this role, you will be responsible for addressing customer inquiries, providing expert guidance, and ensuring exceptional service delivery. Your ability to communicate effectively and resolve issues will be crucial in maintaining our reputation for excellence.

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Executive in our inbound voice process. We are looking for enthusiastic individuals who are passionate about providing excellent customer service and technical support.As a Technical Support Executive, you will handle customer inquiries, troubleshoot issues, and provide solutions in a timely and professional manner. This role offers an excellent opportunity for growth and career advancement within our organization.

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Executive in the Inbound Technical Voice Process. We are seeking motivated individuals who thrive in a fast-paced environment and possess a strong customer service orientation. This role requires excellent communication skills and a dedication to resolving technical inquiries efficiently.

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Join our dynamic team as a Senior Technical Executive in the Inbound Voice Process at Adeeba Eservices Pvt. Ltd. We are looking for passionate individuals who excel in customer service and have a knack for resolving technical issues. You will play a crucial role in providing exceptional support to our clients, ensuring their satisfaction and loyalty.

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Join our team at Adeeba E Services Pvt Ltd as a Senior Technical Executive in the Inbound Voice Process. We are looking for dynamic individuals who are passionate about providing exceptional customer service and technical support. In this role, you will handle inbound calls, assist customers with technical queries, and ensure a high level of customer satisfaction.

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Senior Technical Support Executive - Inbound Voice Process

Experience Level

Qualifications

About the job

About Adeeba E-Services Pvt. Ltd.

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