Senior Technical Support Executive - Inbound Voice

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Senior

Qualifications

Proven experience in technical support or customer service roles. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment. Familiarity with CRM software and ticketing systems is a plus.

About the job

Join our dynamic team as a Senior Technical Support Executive specializing in inbound voice support. In this role, you will be the first point of contact for our customers, providing exceptional service and technical assistance. If you are passionate about technology and dedicated to solving customer issues, we want to hear from you!

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of customer support solutions, known for our commitment to excellence and innovation. Based in Kolkata, we pride ourselves on fostering a collaborative and supportive work environment.

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive specializing in voice support. You will play a crucial role in assisting customers with their technical queries, ensuring outstanding service and prompt resolutions.Your responsibilities will include handling incoming calls, providing solutions, and maintaining customer satisfaction. We are looking for enthusiastic individuals who thrive in a collaborative environment and are passionate about technology.

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Technical Executive specializing in Inbound Voice Support. We are looking for passionate individuals who excel in providing exceptional customer service and technical assistance. Your role will involve resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

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