Senior Technical Support Executive - Inbound

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates with at least 2 years of experience in a technical support role, preferably in a call center environment. Strong communication skills in English and a problem-solving mindset are essential. Familiarity with troubleshooting hardware and software issues is a must, alongside a customer-centric approach to service.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Technical Support Executive focusing on inbound inquiries. In this pivotal role, you will be responsible for providing exceptional technical assistance to our valued customers, ensuring their issues are resolved promptly and effectively. Your expertise will contribute to the overall satisfaction and retention of our clients.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of technical support solutions, dedicated to delivering top-notch customer service. Located in the bustling city of Kolkata, we pride ourselves on our innovative approach and our commitment to excellence. Join us and become part of a vibrant team that values growth, collaboration, and success.

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Adeeba E Services Pvt Ltd

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Executive in our Inbound Technical Support department. In this key role, you will be responsible for providing exceptional technical assistance to our valued customers. You will handle inquiries, troubleshoot issues, and ensure customer satisfaction through effective communication and problem-solving skills.

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