About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Technical Support Executive. In this role, you will be responsible for providing top-notch technical assistance to our clients, troubleshooting hardware and software issues, and ensuring customer satisfaction at all times.
Key Responsibilities:
- Respond to customer inquiries and provide technical support via phone, email, or chat.
- Diagnose and resolve technical issues related to software, hardware, and networks.
- Document customer interactions and resolutions in our system.
- Collaborate with other departments to enhance service delivery.
