Senior TSA / TSA - Voice Process for UK & USA

Adeeba E-Services Pvt. Ltd.Kolkata

On-site Full-time

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Experience Level

Experience

Qualifications

• Minimum of 2 years of experience in a voice process role• Excellent verbal and written communication skills• Strong problem-solving abilities• Ability to work in a team and independently• Familiarity with UK and USA customer service standards is an advantage• Flexibility to work in various shifts

About the job

Your primary responsibility will be to engage with customers, resolve queries, and provide comprehensive assistance. This role requires excellent communication skills, a strong understanding of the voice process, and the ability to work efficiently in a fast-paced environment.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a leading provider of customer support solutions, specializing in voice processes for international markets. We pride ourselves on delivering quality service and fostering a collaborative work environment.

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