About the job
Anaplan develops an AI-powered scenario planning and analysis platform used by more than 2,400 companies worldwide, including well-known organizations such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer. The team brings together people from around the world, united by a focus on customer success and a culture that values diverse perspectives, leadership at every level, and celebrating achievements.
Role overview
The Senior UX Researcher will join Anaplan’s global User Experience team in London. This group partners with colleagues in London, San Francisco, and New York, working within the Global Product and Technology organization. The team’s mission is to champion outstanding user experiences by grounding decisions in a deep understanding of user needs and challenges.
This role focuses on uncovering actionable insights about users and sharing findings in ways that build empathy and drive improvements. The Senior UX Researcher collaborates closely with cross-functional partners to ensure research informs each stage of the product development process.
What you will do
- Conduct research to identify user needs, behaviors, and pain points.
- Translate research findings into clear, compelling stories that inspire action.
- Work with designers, product managers, and engineers across global offices.
- Facilitate workshops and create artifacts to embed research into product development.
- Support a culture of data-driven, user-centered decision-making.
Team highlights
- Commitment to customer success and ongoing improvement.
- Values-driven culture that encourages ambitious goals and celebrates achievements.
- Focus on supporting each team member’s growth and development.
- Global collaboration with talented designers and researchers.
Location
This position is based in London, United Kingdom, and involves collaboration with international teams.
