Qualifications
To be successful in this role, you should possess:Proven experience in a similar role, preferably in a BPO or customer service environment. Excellent verbal and written communication skills in English. Strong persuasive abilities and a customer-oriented approach. Ability to work independently and as part of a team. Proficiency in using web-based communication tools and CRM software.
About the job
Are you ready to take your career to the next level? Adeeba Group is seeking a highly motivated and experienced Senior Web Caller to join our dynamic team in Kolkata. In this role, you will be responsible for engaging with clients through various online platforms, providing exceptional service and support.
As a Senior Web Caller, you will leverage your communication skills to connect with customers, address their inquiries, and drive sales through persuasive conversation. You will be instrumental in enhancing customer satisfaction and ensuring the success of our services.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading organization in the BPO sector, renowned for our commitment to excellence and customer satisfaction. We pride ourselves on fostering a collaborative and innovative work environment, where employees are encouraged to grow and develop their skills. Join us and be a part of a team that values hard work and dedication.
