Service Account Manager

About the Role aipconnect is hiring an Account Manager or Senior Account Manager for the Greater Toronto Area. This role manages a portfolio of client accounts, focusing on building strong relationships and supporting business growth. What You Will Do Oversee day-to-day management of assigned accounts Maintain and strengthen client relationships Monitor clie…

Client-Centric Account Management RoleAbout the PositionWe are in search of an energetic and relationship-oriented Account Representative / Account Manager who will be responsible for managing and expanding a portfolio of commercial client accounts. This role is perfect for individuals who excel in environments that require a balance between nurturing customer relationships, overseeing service delivery, coordinating with vendors, and resolving issues effectively.This is not a cold sales role. Success is achieved by taking ownership of the client experience, ensuring high service quality, and serving as the reliable point of contact for clients, service partners, and internal teams.Key ResponsibilitiesAct as the primary liaison for assigned commercial accountsDevelop enduring client relationships through regular communication and site visitsCoordinate and manage a variety of services offered to our commercial and industrial clients, including janitorial, handyman, maintenance, landscaping, and specialty servicesOversee service performance, maintain quality control, and resolve any issues that ariseConduct routine inspections to ensure compliance with contract standardsProactively assess client needs and suggest additional services or enhancementsWork collaboratively with independent service providers to align on scheduling, scope, and qualityMonitor client feedback, address concerns promptly, and ensure timely resolutionsSupport contract renewals, scope adjustments, and account retention initiativesMaintain precise documentation, reporting, and communication recordsIndicators of SuccessClients feel supported, acknowledged, and assured that their facilities are managed effectivelyIssues are resolved swiftly and professionally, often before clients need to raise concernsService partners have a clear understanding of expectations and provide consistent qualityClient accounts are retained, strengthened, and expanded over timeIdeal Candidate ProfileExperience in project management, property management, account management, or service operationsExceptional organizational and multitasking abilitiesProficient in managing multiple client accounts and service providers simultaneouslyOutstanding communication skills, both written and verbalProfessional, reliable, and solution-focusedAble to work independently in the field while also collaborating with a teamDetail-oriented with strong follow-throughBackgrounds in project management, property management, operations management, or hospitality management align very well with this role.What We ProvideCompetitive base salary with performance-related incentivesContinuous training and supportClear expectations and structured processesOpportunities for advancement within a stable organization

Join us at Absorb, where we foster a culture of curiosity and continuous growth for both our team and our clients. Our mission is to unlock potential, challenge the status quo, and create solutions that empower organizations to reach their most ambitious goals. Each day presents a new opportunity to innovate, learn, and make a significant impact. If you're a Strategic Account Manager ready to drive change and help organizations stay at the forefront of learning, this is your chance to contribute to something extraordinary.The Enterprise Account Manager plays a pivotal role at Absorb. We seek a professional with extensive experience in managing large, complex organizations, who has successfully crafted strategic account plans and closed significant land and expand opportunities. Your expertise and sales acumen will directly influence Absorb's mission and its trajectory.We are looking for a dynamic individual who can swiftly build relationships and identify expansion opportunities within our customer base. You will need to articulate your resource requirements internally to ensure effective execution of these plans, ultimately driving significant growth within our most strategic accounts. You will receive support from all levels and sectors of Absorb and will have the opportunity to collaborate with teams and executives across various business units to ensure mutual success. If this resonates with you, we are excited to welcome you to Absorb and to help you make a substantial impact!

Role overview The Industrial Account Manager at Rexel in Timmins leads sales activities and manages significant accounts within the industrial sector. The role centers on developing strong client partnerships, gaining a clear understanding of each business’s needs, and helping drive growth for both customers and Rexel. What you will do Maintain and expand important industrial accounts by staying in regular contact and providing attentive service. Identify what clients need and coordinate solutions that support their business objectives. Develop and implement account strategies to increase revenue. Track industry developments and analyze market information to find new business opportunities. Collaborate with internal teams to deliver timely, high-quality support to clients.

Role Overview Mattel, Inc. is looking for a National Account Manager based in Mississauga. This role focuses on growing sales and strengthening partnerships with major retail accounts across Canada. The position supports Mattel’s well-known brands by ensuring they reach more customers and stand out in stores nationwide. What You Will Do Manage key national retail accounts, maintaining strong and productive relationships. Develop and implement sales strategies tailored to each account. Work closely with teams across the company to boost product visibility and drive profitability. Analyze sales data and market trends to spot new opportunities and address challenges. Help position Mattel products effectively within a competitive retail environment. What Sets This Role Apart This position requires a mix of strategic thinking, relationship management, and analytical skills. Success comes from understanding the retail landscape and using insights to help Mattel’s brands grow.

Join Entain as a VIP Account Manager and be part of a dynamic team dedicated to providing exceptional service to our high-value clients. In this role, you will cultivate strong relationships, ensuring our VIP clients enjoy an unparalleled experience. Your expertise in account management will be crucial in retaining and expanding our client base.

Role overview Emco Corporation is seeking an Inside Account Manager based in Kelowna. This position centers on supporting sales activities and developing strong connections with clients. The Inside Account Manager is responsible for handling assigned accounts, understanding each customer's requirements, and helping to provide solutions that meet those needs. What you will do Manage and expand relationships with existing client accounts Identify customer needs and recommend suitable solutions Collaborate with team members to achieve sales objectives Maintain consistent communication with clients to ensure their satisfaction

Join Our Team at Innovative Beauty Group!At IBG, we redefine beauty by serving as a global one-stop shop for our clients. With a team of over 300 dedicated professionals across 13 locations worldwide, we collaborate closely with our partners to bring their beauty visions to reality.Specializing in turnkey solutions, private label offerings, and packaging within the beauty sector, IBG North America is committed to elevating the brands we support through innovative concepts and strategic insights.We are seeking an Accounting Manager to lead our dynamic Accounting Team. This pivotal role involves managing daily operations, including Accounts Payable (AP), Accounts Receivable (AR), and General Accounting, while ensuring compliance with GAAP/IFRS and delivering precise financial reporting.Key Responsibilities:Oversee month-end closing processes, ensuring timely submission of financial data (P&L, B/S, Cash Flow, Intercompany Charges) using OneStream.Assist the Business Unit Controller in validating financial statements and generating comprehensive monthly reports while reconciling intercompany balances.Prepare detailed variance analyses comparing Actuals, Forecasts, and Budget P&L.Conduct thorough monthly balance sheet reviews and identify reconciliation gaps.Support the preparation of annual P&L and Balance Sheet budgets.Manage Fixed Assets within NetSuite.Participate in internal and external audits, collaborating with auditors and providing necessary documentation.Oversee monthly statutory Sales Tax filings (HST, UK & AUD VAT) and WSIB.Supervise daily accounting tasks, including AP and AR operations, and conduct weekly reviews with teams.Review and approve vendor bills and journal entries in NetSuite.Liaise with Factoring for weekly cash submissions and reconciliations.Monitor cash balances to ensure operational liquidity.Ensure consistency between OneStream and NetSuite reporting tools, addressing any system issues in collaboration with IT and Finance.Build and maintain strong relationships with both internal and external stakeholders.Provide management support and financial insights as needed.

Join Emco Corporation as an Inside Account Manager, where you will play a vital role in our HVAC department. You will be responsible for managing client accounts, nurturing relationships, and ensuring customer satisfaction. Your expertise will contribute to our mission of delivering quality products and exceptional service.

We are seeking a dynamic and results-driven Key Account Manager to join our team at Funded Club. In this role, you will be responsible for establishing and nurturing long-term relationships with our most valuable clients. Your primary focus will be on understanding customer needs, maximizing their satisfaction, and ensuring retention while driving revenue growth.As a Key Account Manager, you will leverage your expertise in account management to develop strategic initiatives that align with our clients' goals. You will also collaborate with cross-functional teams to deliver exceptional service and solutions tailored to our clients' specific requirements.

Role overview Rexel Canada Electrical Inc. is seeking a Commercial Account Manager based in Calgary. This role centers on developing and maintaining strong connections with clients in the commercial sector. The position combines account management with a focus on sales growth, ensuring customers receive solutions that match their business needs. What you will do Build and sustain positive relationships with commercial clients Find and pursue opportunities to increase sales within assigned accounts Recommend and deliver solutions tailored to each customer’s requirements Provide prompt and dependable service throughout the sales process Requirements Background in account management, ideally within the electrical or a related industry Strong skills in communication and relationship building Track record of meeting or surpassing sales targets Dedication to delivering value and service to clients

The Service Account Manager at Flynn Companies serves as the primary contact for clients in St. John's, NL. This role centers on maintaining positive client relationships and making sure client needs are understood and addressed. Role overview Acting as the main liaison, the Service Account Manager guides clients through available service options, answers questions, and helps resolve concerns. The position requires a strong grasp of Flynn Companies' service offerings and the ability to communicate clearly and professionally. What you will do Serve as the main point of contact for assigned clients Present and explain service options to clients Respond to client needs and inquiries promptly Work to ensure client expectations are met or exceeded Requirements Strong communication skills Proactive, client-focused approach Solid understanding of company services and solutions

Role Overview Auvik Networks Inc. is hiring an Account Management Manager to lead a remote team across Canada. This role centers on guiding account managers as they support clients using Auvik’s network management solutions. Key Responsibilities Develop strategies to improve customer satisfaction and help clients reach their goals with Auvik’s products Establish and refine best practices for account management Mentor and support team members to build their skills and effectiveness Build and maintain strong client relationships to encourage engagement and long-term success What Success Looks Like Clients consistently receive high-quality service and support The account management team grows in capability and confidence Processes and practices evolve to meet changing client needs Location This is a home-based role open to candidates located anywhere in Canada.

This posting aims to create a talent pool for future opportunities. While there are no immediate openings, we encourage you to submit your application to be considered when positions become available.Dulcedo Management started as a renowned modeling agency and has grown into Canada’s largest multidisciplinary talent management group and a leading player in North America. Our reach spans across all facets of entertainment from our offices in the Old Port of Montreal to Toronto and remotely worldwide. Every day, our team of agents and account managers works their magic to represent and manage the careers of over 500 fashion models, hundreds of Olympic and professional athletes, as well as some of the best influencers, streamers, and content creators available on social media.At Dulcedo, we are a collective of incredible individuals who believe in working hard while playing harder. Our team is united, welcoming, and inclusive, and our corporate culture is paramount to us. We are proud to hold the Great Place to Work certification for the second consecutive year, and our mission is to continue empowering our employees by providing a motivating, rewarding, and, above all, inspiring workplace.The Opportunity:We are seeking an Account Manager to elevate our reputation for client relations to new heights, particularly in the vibrant Quebec market. In this role, you will be responsible for managing relationships with clients, talents, and Dulcedo team members, creating distinctive brand identities and digital strategies that help our talents stand out in their careers and develop their personal brands. This position combines client relationship management, project supervision, strategic development, and social media expertise. To succeed, you must possess excellent client communication and organizational skills, along with a true passion for the creator economy.Responsibilities:- Supervise and execute negotiated partnerships for our talents from start to finish, ensuring compliance with all contractual terms.- Track performance by assessing key performance indicators (KPIs) and present comprehensive reports at the end of each partnership, detailing successes, challenges, and key insights to guide future strategies.- Develop content strategies and digital marketing initiatives.

About FeatheryAt Feathery, we specialize in automating data intake workflows for enterprise-level clients in the financial services sector, including insurance and wealth management. Our solutions empower customers to streamline critical processes such as underwriting, client onboarding, account openings, and more.With our rapid revenue growth and increasing adoption by enterprises, we are expanding our go-to-market team to enhance our relationships with strategic clients and broaden our presence within key accounts.Why We’re HiringAs Feathery continues to grow, our largest clients are broadening their usage across various workflows, teams, and business units. We seek a Strategic Account Manager to take ownership of our most significant enterprise relationships. This role is perfect for individuals who excel in complex account environments, enjoy fostering executive relationships, and can drive both client retention and expansion in a consultative, high-touch manner.Your contributions will significantly influence how we manage and cultivate enterprise accounts, directly impacting revenue and long-term customer satisfaction.About the RoleThis position offers substantial ownership responsibilities and combines the following key elements:Strategic account management and relationship stewardshipDriving revenue growth through expansion and renewalsCross-functional collaboration with Solutions Engineering, Product, and Leadership teamsCustomer strategy development, planning, and executionYou will serve as the quarterback for your accounts, ensuring customers achieve meaningful outcomes while identifying opportunities to broaden Feathery’s influence within their organizations.What You’ll DoAccount Ownership & GrowthManage a portfolio of strategic enterprise accounts, focusing on retention, expansion, and overall successIdentify and pursue expansion opportunities across workflows, teams, integrations, and business unitsLead renewal and commercial discussions, including pricing, contract negotiations, and multi-year agreementsProvide accurate forecasts for expansion and renewal revenue within your accountsExecutive Relationship ManagementBuild and sustain strong relationships with executive stakeholders across business, operations, and technologyAct as a trusted advisor, aligning Feathery’s offerings with client needs

NinjaCat delivers an enterprise data and AI platform tailored for marketing teams at brands, agencies, and media companies. The platform brings together scattered marketing data into a unified cloud, supporting AI-powered insights, automation, and strategic decision-making. Teams use NinjaCat to visualize, analyze, and act on data through automated insights, streamlined reporting, and interactive dashboards. The company operates fully remotely, including across Canada, and has been recognized by Inc. Magazine as one of the Best Places to Work. NinjaCat values Compassion, Action, Trust, and Scrappiness, and is backed by strong investment as it advances innovation in marketing analytics using AI. Role overview The Growth Account Manager manages relationships with a portfolio of 40–50 mid-market clients. This position focuses on renewals, account expansion, and building lasting value for customers. Growth Account Managers work alongside Solutions Engineers, who handle technical implementation, while they concentrate on business alignment and relationship management. This role plays a key part in driving commercial results for NinjaCat by supporting client retention and growth. Key responsibilities Lead renewals and expansion initiatives for assigned accounts Increase Net Revenue Retention (NRR) and find new growth opportunities Act as the main point of contact and advisor for clients Hold regular check-ins and business reviews with customers Connect client goals with NinjaCat’s platform capabilities Identify potential risks early and help resolve them Work closely with Solutions Engineers, Product, and Support teams to deliver results How success is measured Net Revenue Retention (NRR) Renewal rate (Gross Retention) Expansion Annual Recurring Revenue (ARR) Customer engagement and alignment with key stakeholders Growth in platform adoption and increased use of AI features Learn more about NinjaCat at www.ninjacat.io.

Join Our Team as an Account Manager!About Dulcedo: As a premier full-service talent management agency, Dulcedo is dedicated to elevating talent beyond mere numbers, focusing on strategic growth and long-term vision. We specialize in representing creators, influencers, athletes, models, and entertainment talents. Our mission is to build authentic brands around our talents, supporting sustainable growth while providing high-end services to the brands we collaborate with.With a strong presence in both Montreal and Toronto, Dulcedo has emerged as the largest multidisciplinary talent management group in Canada and a leader across North America. We are proud to manage the international careers of over 500 models, hundreds of Olympic and professional athletes, and a range of leading content creators and influencers, making us a pivotal reference in the entertainment and creation industry.Dulcedo is committed to diversity, equity, and inclusion, ensuring our team reflects a wide array of ethnic backgrounds, gender identities, sexual orientations, abilities, and lived experiences. Our ongoing mission is to recruit, support, and develop talent, guaranteeing equal opportunities for all candidates.At Dulcedo, we’re more than just a workplace; we’re a community of ambitious, caring, and dedicated individuals who work hard while keeping the environment enjoyable. Recognized as a Great Place to Work for two consecutive years, we prioritize a culture of fun and meaning at the heart of our operations.Role Overview: We are seeking an enthusiastic Account Manager to enhance our reputation in client relations. In this dynamic role, you will manage relationships with clients, talents, and Dulcedo team members, creating distinctive brand identities and digital strategies that help our talents stand out in their careers and develop personal brands. This position encompasses client relationship management, project supervision, strategic development, and expertise in social media. To excel, you should possess excellent client communication and organizational skills.

Join our dynamic team at Collabera as an Account Manager, where you will play a pivotal role in fostering relationships with our clients and ensuring their needs are met with excellence. Your primary responsibility will involve managing client accounts, addressing inquiries, and providing exceptional service to enhance customer satisfaction.As an Account Manager, you will collaborate closely with various teams to deliver tailored solutions that align with our clients’ objectives. Your expertise will contribute to the growth and success of both the clients and the company.

Unlock your potential at Steritech – Where careers are built from within.At Steritech, we foster a culture of continuous learning and professional growth. We take pride in the fact that most of our management team began their journey with us as specialists, underscoring our strong belief in internal promotion and recognizing the potential of every team member. When you join Steritech, you are not just taking a job – you are embarking on a career path that offers growth and advancement opportunities at all levels. We provide you with the tools, resources, and mentorship needed for you to succeed, because your success is our success. Become a part of a team that is dedicated to your development and helping you advance in your career!Position SummaryThe Account Manager (AM) is a key role within the Customer Experience team, reporting to the Strategic Accounts Director of their market segment. The AM serves as the primary collaborative point to deliver value to assigned clients. The client portfolio is characterized by low to medium complexity. The AM is responsible for building strong relationships, providing daily support, and offering technical insights to execute an account strategy that maximizes returns for both the client and Steritech.A core aspect of this role involves orchestrating service implementation, ensuring quality and calibration of site-assessing specialists, adhering to service level agreements, and communicating issues to higher management when needed.Moreover, the Account Manager must possess a thorough understanding of the brand standards, protocols, and procedures of Steritech, as well as the specific requirements of client brands to ensure high-level service and facilitate excellent communication between Steritech and all tiers of the client organization.