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Experience Level
Entry Level
Qualifications
Excellent communication skillsAbility to work in a fast-paced environmentStrong customer service orientationExperience with automotive service is a plus
About the job
Mountain States Toyota is looking for a Service BDC Associate to support the customer service team in Denver. This position centers on direct communication with customers and coordinating service appointments.
Role overview
The Service BDC Associate manages incoming customer inquiries and schedules appointments for the service department. The goal is to create a smooth and welcoming experience for every guest.
What you will do
Engage with customers by phone or online to address service needs
Schedule appointments and confirm details with guests
Help maintain an organized and efficient service schedule
Location
This role is based at Mountain States Toyota in Denver.
About Sonic Automotive
Sonic Automotive is a leading automotive retailer in the U. S., dedicated to providing exceptional customer service and a wide range of vehicles. We pride ourselves on our commitment to our employees and customers alike, fostering a culture of growth and opportunity.
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