About the job
Join Our Team as a Service Engineer!
We are excited to announce an opening for a Service Engineer to join our dynamic and expanding family-run SME located in Gloucester. As a pivotal member of our team, you will play an essential role in providing top-notch service within the water industry. Your primary responsibility will be to cover the southern area of the M25, responding to maintenance, repairs, and commissioning requests.
Your Key Responsibilities:
- Provide outstanding customer service through your technical expertise and product knowledge, enhancing our brand reputation.
- Install, commission, service, and repair pumps, pump systems, and other mechanical equipment efficiently.
- Conduct scheduled site visits, delivering comprehensive reports and recommendations.
- Respond to emergency call-outs, executing necessary repairs and maintaining clear communication with the team.
- Uphold safety standards by creating thorough risk assessments and method statements.
- Demonstrate professionalism and commitment to customer satisfaction and quality service.
- Perform routine preventative maintenance on wastewater systems, proactively identifying and rectifying faults.
- Maintain accurate records of work completed and communicate project progress with scheduling personnel.
- Stay informed about company policies and maintain vehicle organization and stock levels.
- Participate in the on-call rota, providing after-hours support as needed.
