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Experience Level
Entry Level
Qualifications
Candidates should possess excellent communication skills, a willingness to learn and implement new technologies, and a proven track record of delivering exceptional customer service. Experience in IT environments is beneficial.
About the job
Join AvePoint’s Team!
At AvePoint, we’re dedicated to shaping the future of data management and governance. As a trusted partner, over 21,000 global customers count on our solutions to transform their digital workplaces across platforms such as Microsoft, Google, and Salesforce. Our extensive partner network includes over 3,500 managed service providers and is featured in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.
We invest in our people, fostering a culture of agility, passion, and teamwork where you can take charge of your career and make a meaningful impact.
Role Overview:
We are seeking enthusiastic individuals who excel in communication, have a curiosity for technology, and possess a strong background in customer service. This is an excellent opportunity to enhance your IT skills in a variety of challenging environments.
Your Responsibilities:
Act as a point of contact for customer technical inquiries and resolve issues efficiently.
Ensure high customer satisfaction through effective project support and maintenance.
Conduct in-depth analysis, diagnosis, and troubleshooting during onsite engagements.
Collaborate closely with the Support and R&D teams to provide timely feedback and solutions.
Maintain software applications and infrastructure.
About AvePoint
AvePoint is a leading global provider of data management and governance solutions, empowering organizations to modernize their digital workplaces. With a strong commitment to innovation and customer success, AvePoint continues to expand its reach across various platforms and cloud marketplaces.
Join our dynamic team as a Service Engineer where you will play a pivotal role in ensuring the smooth operation of our environmental services. You will be responsible for providing technical support, troubleshooting issues, and implementing solutions to enhance our service delivery. Your expertise will contribute significantly to the efficiency and reliabili…
Join our dynamic team at Veolia Environnement SA as a Service Engineer. In this role, you will be instrumental in ensuring the smooth operation and maintenance of our essential services. You will work closely with our operations team to provide technical support and solutions to optimize service delivery. Your expertise will contribute to our mission of sustainability and operational excellence.
Join AvePoint’s Team!At AvePoint, we’re dedicated to shaping the future of data management and governance. As a trusted partner, over 21,000 global customers count on our solutions to transform their digital workplaces across platforms such as Microsoft, Google, and Salesforce. Our extensive partner network includes over 3,500 managed service providers and is featured in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.We invest in our people, fostering a culture of agility, passion, and teamwork where you can take charge of your career and make a meaningful impact.Role Overview:We are seeking enthusiastic individuals who excel in communication, have a curiosity for technology, and possess a strong background in customer service. This is an excellent opportunity to enhance your IT skills in a variety of challenging environments.Your Responsibilities:Act as a point of contact for customer technical inquiries and resolve issues efficiently.Ensure high customer satisfaction through effective project support and maintenance.Conduct in-depth analysis, diagnosis, and troubleshooting during onsite engagements.Collaborate closely with the Support and R&D teams to provide timely feedback and solutions.Maintain software applications and infrastructure.
Join our dynamic team as a Service Engineer at fuku, where you will play a crucial role in ensuring the efficiency and effectiveness of our air-conditioning systems. Your responsibilities will include:Effectively allocating manpower to meet both project and operational demands.Prioritizing, coordinating, and rescheduling tasks in response to shifting deadlines.Providing daily technical guidance and support to technicians to uphold high standards of workmanship.Supervising service teams in the installation, maintenance, and repair of air-conditioning systems.Reviewing and inspecting technicians' work to ensure quality and accuracy both before and after job completion.Executing backup support during emergencies or breakdowns outside of office hours.Participating in site surveys, tender briefings, and meetings with owners or main contractors.Collaborating with cross-departmental teams to ensure timely customer order fulfillment and seamless service operations.Monitoring team efficiency and implementing improvements to enhance performance and service quality.Providing technical advice and coordination support for service-related issues and customer breakdown cases.Ensuring compliance with company standards, procedures, as well as safety and health policies.
Join vflowtech as an Electrical Test & Service Engineer in Singapore, where you will play a vital role in ensuring the reliability and efficiency of our cutting-edge electrical systems. In this position, you will be responsible for performing tests, diagnosing issues, and providing exceptional service to our clients. Your expertise will contribute to the development of innovative solutions that enhance our products and services.
Join our dynamic team at NCS3 as a Helpdesk / Service Desk Engineer. In this pivotal role, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your expertise will ensure the smooth operation of IT services and contribute to enhancing user satisfaction.As a part of our team, you will engage with users to understand their needs, diagnose issues, and deliver effective solutions. Strong communication skills and a customer-focused approach are essential for success in this role.
Full-time|On-site|Singapore, South West, Singapore
The Service Desk Engineer is pivotal in delivering exceptional first-level IT support and on-site technical assistance, ensuring the seamless performance of the Institute’s IT systems. This position involves managing service desk operations, maintaining IT infrastructure, resolving incidents, and overseeing IT assets. The Service Desk Engineer is instrumental in upholding high standards of IT services for daily operations and special events.Fresh graduates are highly encouraged to apply!Key Responsibilities:1. Service Desk Support:Serve as the primary interface for end users to log and resolve service requests, incidents, and IT support inquiries.Diagnose hardware and software issues utilizing structured checklists, striving for first-call resolution through FAQs, knowledge bases, and established solutions.Escalate complex incidents to advanced support teams and ensure resolution in accordance with Service Level Agreements (SLAs).Maintain documentation of all incidents, resolutions, and knowledge base entries to facilitate future reference and continuous improvement.2. On-Site IT Support & Maintenance:Install, configure, and maintain IT and AV equipment, including desktops, laptops, printers, mobile devices, and peripherals.Conduct preventive maintenance and troubleshoot hardware issues by replacing defective components or coordinating repairs.Perform system health checks, monitor servers, network devices, and wireless access points, and prepare daily reports on system status.Address basic network issues, including connectivity challenges and verifying wireless signal strength.3. Asset & Inventory Management:Ensure accurate inventory of IT and AV assets, including desktops, laptops, network devices, and peripherals.Oversee asset tagging, movements, and updates within the asset inventory system, ensuring all records remain current.Conduct regular asset audits, report discrepancies, and assist in annual inventory exercises.Monitor warranty and maintenance periods for assets and provide reminders for contract renewals at least three months prior to expiration.4. Event Support:Prepare and configure IT equipment for special events (e.g., conferences, seminars), ensuring the smooth operation of temporary networks and systems.Provide network and wireless configuration assistance for events as required.5. Incident Reporting & Performance Monitoring:Monitor and report on incident resolutions, system performance, and asset conditions.Generate reports on underperforming infrastructure, network issues, and service delivery.
Join Zeeco, a leader in providing reliable combustion and environmental solutions, as we expand our talented team in Southeast Asia. We pride ourselves on fostering a dynamic work culture where our employees thrive through collaboration, trained leadership, and opportunities for professional growth. Our Singapore office is strategically positioned to serve industries including refining, LNG, petrochemical, power, pharma, and biogas, both regionally and globally.We are on the lookout for a dedicated and skilled Service & Commissioning Engineer/Technician. In this pivotal role, you will be responsible for on-site commissioning, maintenance, and troubleshooting of cutting-edge combustion and fired equipment in the oil, gas, and petrochemical sectors. Your ability to build strong relationships with end users will be crucial as you travel extensively within Southeast Asia and beyond, ensuring our clients receive top-notch service and support.
Encora is hiring a Service Desk Engineer in Singapore. This role supports IT operations by handling service requests and troubleshooting technical issues for both hardware and software systems. Role overview This position focuses on installing, configuring, and upgrading computers and applications. Service Desk Engineers play a key part in identifying root causes of technical problems and implementing fixes that improve system reliability. What you will do Respond to service requests related to hardware and software Install, configure, and upgrade IT systems as needed Diagnose issues and deliver lasting solutions Maintain a high standard of customer service for clients Requirements Experience supporting IT systems and troubleshooting technical issues Ability to install and configure hardware and software Strong commitment to customer service
We are seeking a competent and motivated Service Engineer to join our dynamic team at fuku. In this role, you will efficiently allocate manpower to meet both project and operational demands, ensuring that tasks are prioritized and rescheduled as necessary to accommodate changing deadlines. You will provide daily technical guidance and support to technicians, upholding high standards of workmanship while supervising service teams responsible for the installation, maintenance, and repair of air-conditioning systems.Your responsibilities will include reviewing and inspecting work performed by technicians to guarantee quality and accuracy both before and after project completion. You will also be expected to execute backup support during emergencies or breakdowns after office hours. Attending site surveys, tender briefings, and meetings with owners or main contractors is vital for ensuring effective communication and collaboration.In addition, you will work closely with cross-departmental teams to ensure timely fulfillment of customer orders and seamless service operations. Monitoring the efficiency of the current team and implementing improvements to enhance performance and service quality will also be key components of your role. Providing technical advice and coordination support for service-related issues and customer breakdown cases is essential. Adherence to company standards, procedures, safety, and health policies is a must.This position demands strong leadership, technical expertise, and effective communication skills to manage service teams, maintain high standards, and ensure operational excellence in air-conditioning system services. The ideal candidate will be proactive in problem-solving, responsive to emergencies, and dedicated to continuous improvement while complying with safety regulations.
Join Our Team as a Field Service and Commissioning Engineer!Are you passionate about hands-on work with PLCs, control panels, and automation systems? If so, you might be the perfect fit for our team at fuku!As a Field Engineer, you will play a crucial role in the installation, commissioning, and troubleshooting of advanced industrial automation systems. Your responsibilities will include:Wiring and verifying PLC panels, sensors, and field devices.Conducting I/O testing and signal checks.Assisting with Site Acceptance Testing (SAT) and commissioning activities.Troubleshooting technical issues during system setup and going live.Ensuring systems are operational before final handover.At fuku, we value hands-on experience and seek candidates who have:Experience in PLC-based installation, testing, or commissioning.Field service experience related to machine setup or production line support.Strong electrical troubleshooting skills including wiring, sensors, and control panels.Familiarity with PLC systems such as Siemens, Allen-Bradley, or Schneider.The ability to read electrical drawings and schematics in the field.Experience with automation, robotics, AGV/AMR, or warehouse systems is a plus!Qualifications:To be successful in this role, you should possess:A diploma in Electrical, Automation, Mechatronics, Mechanical Engineering, or a related field.At least 2 years of hands-on experience in the field or automation sector.A willingness to work on-site and troubleshoot under real conditions.Valid authorization to work in Singapore.Work Setup:This is an on-site position based in the Central Business District (CBD) with frequent travel to various project locations across Singapore.Compensation:The monthly salary ranges from S$4,500 to S$5,500, depending on experience.Join us at fuku and contribute to exciting projects where you'll be directly involved in deploying cutting-edge automation solutions!
At Toku, we specialize in crafting customized cloud communication and customer engagement solutions designed to transform customer experiences for enterprises. Our comprehensive end-to-end approach enables businesses to navigate the complexities of digital transformation, delivering essential customer experience (CX) through modern cloud communication solutions. With a blend of local strategic consulting expertise, tailored technology, regional infrastructure, connectivity, and global reach, Toku addresses the varied demands of enterprises operating at scale. Based in Singapore, we proudly support clients across the APAC region and are expanding our presence in global markets.In this dynamic role, you will serve as a hands-on Services Engineer dedicated to the implementation, deployment, and optimization of contact center and enterprise voice solutions. Additionally, you will provide advanced (L3) support and incident response. Collaborating closely with both internal engineering and AI teams, you will manage multiple customer projects, ensuring high standards of delivery quality, reliability, and continuous improvement. This position is ideal for proactive individuals with a technical curiosity who take pride in owning outcomes from start to finish.
Full-time|On-site|Singapore, Central Singapore, Singapore
At Activeo, a Toku company, we specialize in crafting customized cloud communication and customer engagement solutions that redefine customer experiences for enterprises. Our comprehensive approach aids businesses in navigating the complexities of digital transformation, ensuring they deliver essential customer experiences through advanced cloud communication solutions. With our headquarters in Singapore, we combine local strategic consulting expertise with tailored technology, regional infrastructure, connectivity, and international reach to meet the multifaceted needs of large-scale enterprises across the APAC region and other global markets.This role as a Salesforce Service Cloud Implementation Engineer is a hands-on position focused on implementing and configuring customer service workflows specifically designed for enterprise contact center environments. You will collaborate closely with architects and business stakeholders to transform requirements into scalable Service Cloud configurations, integrations, and deployments ready for client use. The emphasis of this role is on delivery, integrating technical configuration, API integrations, and client-facing implementation tasks. The ideal candidate will possess strong foundational knowledge of Service Cloud, take complete ownership of the delivery process, and exhibit excellent collaboration skills with both business and technical stakeholders.
Full-time|On-site|Singapore, Central Singapore, Singapore
At Activeo, part of the Toku family, we specialize in crafting tailored cloud communication and customer engagement solutions, redefining the customer experience for enterprises. Our end-to-end approach empowers businesses to navigate the complexities of digital transformation, ensuring the delivery of mission-critical customer experiences through cloud communication solutions. With a blend of local strategic consulting expertise and custom technology, we leverage regional infrastructure and global reach to meet the diverse needs of large-scale enterprises. Based in Singapore, we proudly support clients across the Asia-Pacific region and beyond, continually expanding our presence in global markets.This hands-on role as a Salesforce Service Cloud Implementation Engineer focuses on the implementation and configuration of customer service workflows within enterprise contact center settings. You will collaborate closely with architects and business stakeholders to translate requirements into scalable Service Cloud configurations, integrations, and client-ready deployments. This position emphasizes delivery, combining technical configuration, API integration, and direct client implementation. Success in this role hinges on a strong foundation in Service Cloud, an ownership mentality for end-to-end delivery, and the ability to effectively collaborate with both business and technical stakeholders.
Roles & Responsibilities:- Design and implement innovative AI solutions utilizing Agentic frameworks, Large Language Models (LLMs), and Model Context Protocol (MCP) to provide efficient and scalable services across the organization.- Collaborate closely with software and data science teams to gather requirements and develop tailored solutions.- Deploy and optimize machine learning (ML) and generative AI (GenAI) models within the company's infrastructure.- Manage and enhance existing AI models, ensuring they are monitored for data drift and hallucinations as part of MLOps.- Engage in research on AI frameworks and conduct safety evaluations for domain-trained models.- Keep abreast of the latest trends in AI and introduce innovative AI/GenAI solutions to improve current processes, acting as a subject matter expert in AI.- Maintain awareness of regulatory standards governing AI, particularly within the financial services sector.
Full-time|On-site|Singapore, South West, Singapore
Join Xcellink as a Service Desk Engineer, where you'll provide essential first-level IT support and on-site technical assistance to ensure the seamless operation of our Institute’s IT systems. In this dynamic role, you will handle service desk tasks, maintain our IT infrastructure, resolve incidents, and manage IT assets. Your contributions will be vital in delivering high-quality IT services for daily operations and special events.Fresh graduates are strongly encouraged to apply!Key Responsibilities:1. Service Desk Support:Serve as the primary contact for end users to log and resolve service requests, incidents, and IT support inquiries.Troubleshoot hardware and software issues using structured checklists, aiming for first-call resolution through FAQs, knowledge bases, and known solutions.Escalate complex incidents to higher-level support teams and ensure resolution in accordance with Service Level Agreements (SLAs).Document all incidents, resolutions, and knowledge base entries for future reference and continuous improvement.2. On-Site IT Support & Maintenance:Install, configure, and maintain IT and AV equipment, including desktops, laptops, printers, mobile devices, and peripherals.Perform preventive maintenance and resolve hardware issues by replacing faulty components or coordinating repairs.Conduct system health checks, monitor servers, network appliances, and wireless access points, and submit daily reports on system health.Handle basic network troubleshooting, including connectivity issues and verifying wireless signal strength.3. Asset & Inventory Management:Maintain an accurate inventory of IT and AV assets, ensuring all records are up-to-date.Manage asset tagging, movements, and updates in the asset inventory system.Conduct regular asset audits, report discrepancies, and assist in annual stock-taking exercises.Track warranty and maintenance periods of assets and provide reminders for contract renewals at least three months prior to expiration.4. Event Support:Set up and configure IT equipment for special events (e.g., conferences, seminars), ensuring the smooth operation of temporary networks and systems.Provide network and wireless configuration support for events as needed.5. Incident Reporting & Performance Monitoring:Track and report incident resolutions, system performance, and asset status.Generate reports on underperforming infrastructure, network issues, and service delivery.
• Salary: Up to Basic $4,500 + AWS + Variable Bonus• Location: East (Singapore)• Working Hours: Monday to Friday, 9:00am – 6:00pmAbout the CompanyJoin a dynamic and rapidly expanding provider of Audio Visual (AV) and Unified Communications (UC) solutions. Our client specializes in delivering comprehensive AV and IT solutions to Multinational Corporations, Fortune 1000 enterprises, and prominent government agencies throughout the region.With a strong focus on teamwork, innovation, and professional growth, the company fosters a collaborative environment where individuals are encouraged to thrive and create a significant impact.Role OverviewThis position presents an exciting opportunity for a Service Engineer to be a key member of a regional technical services team. You will support AV and UC systems across various locations in Singapore and the surrounding region, collaborating closely with internal teams and clients to provide exceptional technical support and service excellence.Key Responsibilities• Deliver post-sales technical support and serve as the company’s representative for maintenance and customer care.• Conduct remote and onsite diagnostics, troubleshooting, and resolution for AV and video conferencing systems.• Plan and implement preventive maintenance to ensure optimal system reliability and performance.• Provide post-installation assistance, including firmware updates, configuration adjustments, and system optimization.• Liaise with end users, vendors, and partners to resolve technical issues within established SLA timelines.• Generate detailed service reports and technical documentation following each engagement.• Facilitate end-user training, system handover, and post-commissioning tasks.• Escalate complex technical issues to manufacturers as necessary.
Full-time|On-site|Singapore, South West, Singapore
The Solutions Engineer will spearhead the design, development, and execution of innovative service and solution offerings, ensuring their seamless incorporation into the overarching enterprise system requirements. This role demands a combination of creativity and analytical thinking, thriving in both technical and business spheres, with an emphasis on fostering innovation and technical excellence while aligning architectural solutions with strategic business objectives. Additionally, the Solutions Engineer will be instrumental in cultivating a robust partner and vendor ecosystem, collaborating with external stakeholders to co-create effective solutions for clients and tender opportunities. This position calls for strong leadership in identifying best practices and emerging technologies, along with mentoring junior staff.Key Responsibilities:Technical Leadership & Solution Design:Lead the design and implementation of comprehensive service solutions, encompassing both infrastructure and application-related components.Develop and deliver high-quality solutions tailored to address clients' specific business needs and technical challenges.Ensure alignment between business objectives and technological solutions, effectively translating business requirements into technical specifications.Partner Ecosystem Development:Consultation and Pre-Sales Oversight:Collaborate closely with customer success consultants and service delivery teams to grasp detailed technical requirements and contribute to solution design.Provide technical insights during the sales and business development processes, identifying opportunities, preparing proposals, and supporting sales initiatives.Create solution presentations, proposals, and proof-of-concept materials to demonstrate how the solutions meet client needs.Project Management and Delivery Oversight:Manage the entire project lifecycle from solution design to implementation, ensuring adherence to technical standards, timelines, and budgetary constraints.Align architectural deliverables (e.g., Statement of Work, designs, and schedules) with contractual obligations for clarity and agreement.Collaborate with Customer Success and Service Delivery teams to facilitate a smooth transition from solution design to execution and post-implementation support.Innovation and Technological Advancement:Stay abreast of technological advancements, industry trends, and market developments, recommending and leading the adoption of best practices and emerging technologies within the IT ecosystem.Propose and implement innovative solutions to address unique and complex technical challenges with long-term organizational impact.
Join Binance, a premier global blockchain ecosystem that powers the world’s largest cryptocurrency exchange by trading volume and user count. With a trusted network of over 300 million users across more than 100 countries, we are renowned for our exceptional security, transparency in user funds, rapid trading engine performance, and extensive liquidity. Our diverse offerings encompass trading, finance, education, research, payments, institutional services, Web3 functionalities, and beyond. By harnessing the potential of digital assets and blockchain technology, we strive to create an inclusive financial environment that enhances the freedom of money and broadens financial access for individuals worldwide.Become a part of the Exchange Service team at Binance, where we cater to over 250 million registered users globally. As passionate software engineers, we focus on developing and maintaining our core trading platform to ensure smooth and efficient operations. Our contributions reinforce Binance as the preferred platform for cryptocurrency enthusiasts around the globe.Our Margin Technology team is actively seeking a skilled Java Engineer to collaborate on innovative greenfield projects related to margin trading. Here, your expertise will drive forward-thinking solutions and create a meaningful impact in the crypto space.
Join the Revolution in Cloud Networking and Security!Cato Networks is pioneering the integration of enterprise networking and security into a single, global cloud-based service. Founded by industry leader Shlomo Kramer, Cato is at the forefront of a rapidly growing market—recognized by Gartner as the creator of the SASE category, projected to reach $28.5 billion by 2028. This is your chance to join a trailblazing company that is redefining enterprise networking and building a secure cloud platform poised for global leadership.Role OverviewAs a Channel Sales Engineer, you will serve as the technical expert for Cato Networks’ Service Provider sales team in the APJ region. Your key responsibilities will involve guiding potential clients through the technology evaluation process, collaborating with the sales team to advocate for our solutions, and ensuring customer satisfaction at every stage of the sales journey.
