Service Manager

EquipmentShareLima, OH (Onsite Yard)

On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in a managerial role within the service industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to analyze and solve problems effectively. A commitment to customer satisfaction and service excellence.

About the job

EquipmentShare is looking for a Service Manager to lead the service department at our Lima, OH onsite yard. This position manages a team of technicians and ensures daily operations stay organized and efficient.

What You Will Do

Oversee day-to-day activities in the service department
Coordinate service schedules and assignments
Support and guide technicians to maintain high standards
Communicate clearly with customers and team members
Promote accountability and a culture of excellence
Implement practices that improve service performance
Work to ensure customer satisfaction with all service interactions

Impact

This role directly shapes EquipmentShare’s reputation and growth through strong leadership, reliable service, and effective communication with both clients and staff.

About EquipmentShare

EquipmentShare is a leading provider of rental equipment and services, dedicated to helping contractors and businesses achieve their goals. We pride ourselves on our commitment to innovation, customer service, and creating a supportive environment for our employees.

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Role Overview EquipmentShare is looking for a Service Manager to lead the service department at our Lima, OH onsite yard. This position manages a team of technicians and ensures daily operations stay organized and efficient. What You Will Do Oversee day-to-day activities in the service department Coordinate service schedules and assignments Support and guide technicians to maintain high standards Communicate clearly with customers and team members Promote accountability and a culture of excellence Implement practices that improve service performance Work to ensure customer satisfaction with all service interactions Impact This role directly shapes EquipmentShare’s reputation and growth through strong leadership, reliable service, and effective communication with both clients and staff.

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