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Qualifications
Strong communication skills, both verbal and written. Ability to analyze client needs and offer effective solutions. Experience in customer service or consulting roles is an asset. Proficient in Microsoft Office Suite. A positive attitude and a willingness to learn.
About the job
cima2 seeks a Service Offer Advisor in Montréal to help build strong client relationships and tailor service offerings to match client needs. This role involves close teamwork to identify solutions and provide attentive, thoughtful support.
Key responsibilities
Meet with clients to understand their requirements and recommend appropriate service options
Work alongside colleagues to refine and enhance service offerings
Contribute to efforts that maintain consistent, high-quality client service
Who succeeds in this role
People who care deeply about client satisfaction
Collaborators who enjoy solving problems with others
Individuals who adapt easily to changing priorities and new challenges
About cima2
cima2 is a leading consulting firm dedicated to providing innovative solutions to our clients. With a focus on integrity and excellence, we strive to create lasting partnerships that drive success. Our team is composed of talented professionals who are committed to delivering high-quality services and fostering a collaborative workplace culture.
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Join our dynamic team at cima2 as a Service Offer Advisor in Montreal. In this role, you will leverage your expertise to provide top-notch service solutions while collaborating closely with clients to understand their needs. You will be instrumental in developing service offerings that align with client expectations and drive satisfaction.
cima2 seeks a Service Offer Advisor in Montréal to help build strong client relationships and tailor service offerings to match client needs. This role involves close teamwork to identify solutions and provide attentive, thoughtful support. Key responsibilities Meet with clients to understand their requirements and recommend appropriate service options Work alongside colleagues to refine and enhance service offerings Contribute to efforts that maintain consistent, high-quality client service Who succeeds in this role People who care deeply about client satisfaction Collaborators who enjoy solving problems with others Individuals who adapt easily to changing priorities and new challenges
Join the Dulcedo TeamAt Dulcedo, we redefine talent management by focusing on strategy, structure, and long-term vision rather than just volume. As a premier talent management agency, we specialize in representing creators, influencers, athletes, models, and entertainment talent across North America and globally. Our mission is to cultivate scalable and sustainable careers for our talent while providing exceptional service to the brands and partners we collaborate with. We prioritize robust systems, thoughtful recruitment, and intentional growth to avoid short-term gains or reactive hiring.Dulcedo is recognized as Canada’s largest multidisciplinary talent management group and a leading force in the US and North American markets. We oversee the global careers of over 500 models, hundreds of Olympic and professional athletes, and an expanding roster of top-tier digital creators, influencers, and streamers. With offices in Montreal and Toronto, and a vast network spanning Los Angeles, New York, Miami, and beyond, Dulcedo operates at the dynamic intersection of talent, culture, and entertainment.Commitment to Diversity, Equity, and Inclusion is fundamental to Dulcedo’s values and recruitment process. Our diverse workforce celebrates various ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. We are dedicated to recruiting, supporting, and nurturing talent in a manner that ensures equal opportunities for all applicants.Above all, Dulcedo embodies a people-first philosophy. Our team consists of ambitious, collaborative, and high-performing individuals who are passionate about culture, integrity, and impact. Proudly certified as a Great Place to Work, we create an environment that empowers individuals to grow, challenge themselves, and engage in meaningful work alongside industry-leading talent.Your Role: We are seeking a Senior Talent & Culture Advisor who is enthusiastic about employee relations, manager coaching, and enhancing company culture. In this multifaceted role, you will collaborate closely with Partners and Managers, where your HR expertise, daily support, and strategic insights will be essential for navigating business priorities while directly contributing to Talent & Culture operations across the Group!In essence, you will play a pivotal role in managing and optimizing various core HR functions, including employee relations, manager coaching, T&C operations, onboarding and offboarding, crisis management, benefits administration, and overall efficiency of the Group’s T&C function. This position demands versatility, adaptability, and a genuine passion for people, along with a solid HR knowledge base to effectively support our team of over 100 employees.
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