Service Transformation Lead

DatacomBrisbane, Queensland, Australia

On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess a strong background in service management and transformation, with proven experience in leading change initiatives. You should have excellent analytical skills, a strategic mindset, and the ability to engage stakeholders at all levels. Experience in project management methodologies and a solid understanding of customer service principles are essential.

About the job

Main responsibilities

Partner with cross-functional teams to identify and prioritize where services and processes can improve
Simplify and streamline existing workflows to boost efficiency
Implement new solutions that support better customer experiences and smoother internal processes

About Datacom

Datacom is a leading technology services company in Australia and New Zealand, dedicated to delivering innovative solutions that empower businesses and enhance customer experiences. With a strong commitment to excellence and a culture of collaboration, we strive to create an inclusive work environment where our team members can thrive.

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