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ServiceNow Account Executive - Boston, MA

NewRocketBoston, MA
On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, you will need: A minimum of 5 years of sales experience in software or solutions, with a proven track record in mid-market or enterprise environments. The ability to establish trusted relationships with both current and prospective clients while collaborating effectively with internal teams. Demonstrated success in achieving sales targets and managing customer relationships. Exceptional communication and interpersonal skills. A proactive approach to problem-solving and strategic thinking.

About the job

NewRocket has spent over twenty years guiding organizations through digital transformation, with a focus on AI-powered workflows. As an Elite ServiceNow Partner and recipient of the ServiceNow Global Partner Award, the team has completed more than 4,000 projects spanning nine industries. NewRocket’s professionals hold over 3,000 ServiceNow certifications and specialize in tailoring the platform to address industry-specific needs and enhance both employee and customer experiences.

The ServiceNow Account Executive position is based in Boston, MA. This role is responsible for driving new business sales within the mid-market segment, helping clients modernize their operations through ServiceNow solutions. Success relies on thoughtful account planning, effective territory management, and active field sales across a targeted list of prospects.

Main Responsibilities

  • Build and sustain relationships with C-suite executives (CFO, CIO, COO, CDO) across various industries and product lines.
  • Direct account strategy by mapping client connections and coordinating a virtual team that includes Solutions Consultants, Specialists, Customer Success professionals, Partners, and Marketing.
  • Act as a trusted advisor by learning about each client’s business challenges and recommending ServiceNow solutions that align with IT and business objectives.
  • Collaborate with internal experts and support teams to ensure the right resources are involved in deals at the right stages.
  • Grow and manage a healthy sales pipeline by identifying and qualifying opportunities within the assigned territory.

What Sets NewRocket Apart

At NewRocket, team members help clients move beyond traditional workflows, creating environments where employees can thrive and customers achieve their goals.

About NewRocket

NewRocket is a pioneering company with two decades of experience in enhancing client capabilities through AI-enabled digital workflows. Recognized as an Elite ServiceNow Partner, we have a proven track record of delivering transformative solutions across multiple industries, making a significant impact on employee engagement and customer satisfaction.

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