QualificationsMinimum of 3 years of experience in IT, including 2 years as a ServiceNow configurator (ITSM, ITOM-ITAM, CSM, Employee Service Foundation/HRSD, SecOps, or AppEngine). College diploma (DEC) in computer science, multimedia, or related field. Strong analytical, problem-solving, and communication skills. Team player with the ability to work in an Agile environment.
About the role
Job Description
We are seeking a passionate and motivated ServiceNow Developer to join our IT team. The selected candidate will be responsible for the configuration, development, and integration of the ServiceNow platform across various modules, including ITSM, ITAM, CSM, Employee Service Foundation/HRSD, SecOps, and AppEngine. This role involves close collaboration with both business and technical teams to design and deliver effective solutions that adhere to best practices and meet organizational needs.
Key Responsibilities
Configure, develop, and integrate ServiceNow modules (ITSM, ITOM-ITAM, CSM, Employee Service Foundation/HRSD, SecOps, AppEngine).
Design and implement scalable solutions that align with business needs and security requirements.
Collaborate with stakeholders to analyze functional and technical requirements, suggest enhancements, and optimize processes.
Participate in testing, deployment, and production phases.
Provide second and third level technical support for the ServiceNow platform.
Contribute to the adoption and continuous improvement of the platform, especially in change management projects (OCM).
Ensure compliance with cybersecurity standards and protocols.
About Apside
Apside is a leading provider of IT services, dedicated to delivering innovative solutions and optimizing business processes for clients. We foster a collaborative environment that encourages personal and professional growth.
Join our dynamic team at Sonsoft Inc. as a Senior ServiceNow Developer. In this pivotal role, you will leverage your expertise in ServiceNow to design, develop, and implement innovative solutions that enhance our clients' operational efficiency. You will work collaboratively with project managers and IT staff to ensure successful project delivery and custome…
Overview At Akumen Inc., we are on the lookout for a talented and seasoned Senior ServiceNow Developer who possesses 5 to 8+ years of practical experience in architecting, developing, and managing enterprise-level ServiceNow applications. In this pivotal role, you will spearhead the design and execution of sophisticated solutions that resonate with our business goals and technical demands. You will assume responsibility for significant projects, mentor junior developers, and work in collaboration with cross-functional teams to deliver robust, secure, and innovative ServiceNow applications. The ideal candidate will have extensive proficiency in ServiceNow development, scripting, integrations, and architecture, backed by a profound understanding of ServiceNow best practices and governance. You will showcase exceptional leadership and communication skills, engaging effectively with both technical and non-technical stakeholders, consistently delivering solutions that meet or surpass client expectations. This role necessitates a proactive problem-solver who thrives in a dynamic environment and is dedicated to fostering continuous improvement and innovation in mission-critical IT systems. Required: All applicants must reside in DC/MD/VA. This position is NOT remote – work will be conducted 100% in downtown Washington, DC.
Join our innovative team at Abacus Group as a Senior ServiceNow Developer! In this fully remote role, you will leverage your expertise to enhance and optimize our ServiceNow platform, ensuring seamless integration and functionality for our clients. Collaborate with cross-functional teams to deliver high-quality solutions that meet business objectives.
OverviewWe are looking for a skilled Senior ServiceNow Developer to create, enhance, and sustain comprehensive ServiceNow solutions that facilitate IT Service Management (ITSM), Service Desk functions, and cybersecurity frameworks. This position emphasizes the development of robust ServiceNow applications, the automation of operational workflows, and the integration of enterprise tools like Splunk and other monitoring or security systems to enhance service delivery, incident management, and operational transparency.The successful candidate will have extensive knowledge of the ServiceNow platform, with proficiency in ITSM modules, workflow automation, Service Catalog creation, and system integrations. The developer will work closely with service desk personnel, cybersecurity professionals, and enterprise IT teams to innovate operational processes through automation, platform improvements, and AI-powered functionalities.This position demands a solid technical background along with a comprehensive understanding of enterprise service operations, security monitoring environments, and compliance with government regulations.
Full-time|$164.3K/yr - $222.3K/yr|On-site|Reston,Virginia,United States
At Verisign, we play a pivotal role in enhancing the security, stability, and resilience of the internet. As a leading provider of internet infrastructure services, we deliver unparalleled performance in domain name system (DNS) services.We are a mission-driven, values-oriented organization where every individual contributes to fortifying a more secure internet. Our dynamic and flexible work environment provides competitive benefits and ample opportunities for career advancement.We are on the lookout for a highly skilled Senior ServiceNow Developer with extensive technical expertise in IT Service Management (ITSM), IT Asset Management (ITAM), Platform Integrations, and Discovery. The ideal candidate will have a proven track record in designing, implementing, and managing intricate ServiceNow solutions. This role will encompass overall platform implementation, driving innovation, optimizing systems, and leading solution design for effective platform delivery. Strong leadership skills to guide technical teams and engage with business stakeholders are essential.
Join Our Innovative TeamAt Hitachi Digital Services, we are more than just a digital solutions provider; we are a global force driving transformation and innovation. Our mission is centered around creating positive impacts—whether it’s future-proofing urban environments, conserving vital natural resources, or enhancing lives through technology. We believe in harnessing collective talent to unlock a better future.We value diverse experiences and perspectives. Your unique background and passion for innovation are just as important as your technical skills!Your RoleAs a Senior ServiceNow Developer, you will leverage your extensive experience to enhance and configure the ServiceNow platform across multiple IT Service Management (ITSM) modules. You will be responsible for:Implementing and configuring ServiceNow applications, including Incident, Change, Service Request, and more.Utilizing your 10+ years of hands-on ServiceNow experience to support the development, administration, and implementation of the platform.Building custom applications using the App Engine.Developing solutions utilizing JavaScript, HTML, CSS, and other web technologies.Integrating ServiceNow with external systems (e.g., AD, Salesforce, Jira) through various integration methods.Creating and managing business rules, client scripts, UI policies, and custom workflows.If you are an innovative thinker with a deep understanding of ITSM processes and a drive to make a difference, we want to hear from you!
We are seeking a talented and experienced Senior ServiceNow Developer to join our dynamic team. In this role, you will leverage your expertise in ServiceNow to design, develop, and implement solutions that enhance our service management processes. You will be responsible for collaborating with cross-functional teams to gather requirements and ensure successful project delivery.
Full-time|$98.5K/yr - $184.9K/yr|On-site|Washington, DC
At Accenture Federal Services, we are dedicated to strengthening the US federal government and enhancing the quality of life for its citizens. Our team of over 13,000 professionals is driven by a common goal to harness the power of technology and innovation for clients in defense, national security, public safety, civilian, and military health sectors. We invite you to become part of Accenture Federal Services, a technology leader within the global Accenture family. Acknowledged as one of Glassdoor's Top 100 Best Places to Work, we foster a collaborative and supportive environment where you can truly belong and be empowered to grow, learn, and excel through hands-on experiences, certifications, and industry training. Join us in making a positive, lasting impact that propels missions and government initiatives forward! Job Overview:As a Senior ServiceNow Developer, you will be instrumental in designing, developing, and deploying cutting-edge solutions within the ServiceNow platform. Your primary responsibilities will include delivering high-quality technical solutions in the ServiceNow Public Sector Digital Services (PSDS) application, particularly focusing on the implementation of NowAssist and Virtual Agent components. Utilizing your expertise in ServiceNow, you will create streamlined, user-friendly workflows and automated processes to enhance operational efficiency for our clients. This position requires collaboration with cross-functional teams to ensure that technical deliverables align with organizational objectives and adhere to industry standards as well as ServiceNow best practices. A robust background in ServiceNow development and implementation, combined with strong problem-solving abilities, is essential. Your adaptability to shifting project demands and commitment to delivering results in a dynamic environment will make you a key asset to our team.
Full-time|$78.6K/yr - $160.2K/yr|On-site|Washington, DC
At Accenture Federal Services, our foremost commitment is to empower the US federal government in strengthening national security and enhancing the quality of life for citizens. Our team of over 13,000 professionals is dedicated to leveraging technology and innovation for clients within defense, national security, public safety, civilian, and military health sectors. Become a part of Accenture Federal Services, a leading technology firm within the global Accenture network. Voted as a Glassdoor Top 100 Best Place to Work, we foster a collaborative and supportive environment where you can thrive, learn, and develop through hands-on experiences, certifications, and industry training. Join us in making impactful, enduring advancements that propel missions and government initiatives forward! As a Senior Developer, you will leverage your expertise in ServiceNow Product Customer Service Management (CSM) to design and implement solutions tailored to our clients’ needs. Your responsibilities will include collaborating with stakeholders to gather requirements, performing technical validations, and providing architecture recommendations. Your extensive experience with the ServiceNow Platform is essential for developing and customizing applications that enhance customer service processes. A strong background in Requirements Confirmation will ensure that your solutions align with client expectations and business goals. Your proficiency in Technical Validation will allow you to evaluate the functionality and performance of your developed solutions to ensure they meet quality standards. Previous experience in ServiceNow Product Customer Service Management (CSM) will be beneficial in understanding the specific challenges of customer service operations. Ultimately, your ability to work collaboratively with cross-functional teams, communicate effectively, and adapt to evolving requirements is crucial for your success in this role.
At Credence, we are dedicated to empowering our clients' crucial missions through innovative technology solutions. Our expertise spans across AI/ML, secure cloud computing, digital transformation, and advanced intelligence capabilities, catering to major federal organizations in defense, health, and international development sectors. Our commitment to partnership and trust enhances mission success for warfighters and contributes to securing a brighter future for our nation. As a privately held company, we have consistently been recognized as a top employer and have proudly featured on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We embody servant leadership, believing that our focus on the success of clients, team members, and partners leads to collective achievements.We are currently seeking a Senior ServiceNow Developer to join our dynamic team. This role involves collaborating on the development and solutioning of applications utilizing ServiceNow's out-of-the-box modules while customizing as needed to meet specific business outcomes. The successful candidate will play a crucial role in the technical solution, development, and implementation of ServiceNow modules for custom scoped applications, facilitating the migration of legacy applications to the DLA Enterprise ServiceNow platform.As a Senior ServiceNow Developer, you will be instrumental in delivering products and services throughout the project lifecycle and addressing any post-production issues. You will manage and contribute to the design and development of solutions using various ServiceNow modules and features, including CSM, S2P, APO, IntegrationHub, Flows, Business Rules, Script Includes, Service Catalog, Service Portal, Asset Management, CMDB, AI Agents, and other relevant modules.
We are seeking a skilled and experienced Senior ServiceNow Developer to join our dynamic team at Sonsoft Inc. In this role, you will leverage your expertise in ServiceNow to design, develop, and implement innovative solutions that enhance our service management capabilities. You will collaborate with cross-functional teams to deliver high-quality applications and improve user experiences.
Join our dynamic team at Sonsoft Inc. as a skilled ServiceNow Developer. In this role, you will leverage your technical expertise to design, implement, and maintain ServiceNow applications and solutions. You will collaborate with cross-functional teams to drive efficiency and innovation while ensuring the highest quality of service.
Join Sonsoft Inc., a leading provider of innovative IT solutions, as a ServiceNow Developer. In this role, you will leverage your expertise in ServiceNow to design, develop, and implement solutions that enhance our clients’ service management capabilities. Your work will directly contribute to optimizing IT service delivery and improving operational efficiency.As a part of our dynamic team, you will work closely with stakeholders to gather requirements, troubleshoot issues, and ensure seamless integration of ServiceNow functionalities. We are looking for a proactive individual who is passionate about technology and eager to make an impact.
ServiceNow is hiring a Senior Business Process Consultant focused on ServiceNow CRM solutions in Orlando. This position centers on improving business processes and customer relationship management through technology. Role overview This consultant works closely with teams from different functions to design, implement, and refine CRM strategies. The main goal is to increase operational efficiency and raise customer satisfaction using ServiceNow's platform. Key responsibilities Analyze current business processes related to CRM Identify opportunities for improvement and recommend changes Implement industry best practices within the ServiceNow CRM environment Collaborate with colleagues across departments to ensure effective solutions What you bring Experience with ServiceNow CRM or similar platforms Strong skills in business process analysis and optimization Ability to work with cross-functional teams Focus on delivering measurable improvements in efficiency and customer satisfaction
Join our dynamic team at Sonsoft Inc. as a ServiceNow Developer. In this role, you will be responsible for designing, implementing, and maintaining ServiceNow solutions that enhance our clients' operational efficiency. You will collaborate closely with stakeholders to understand their needs and develop custom applications and integrations on the ServiceNow platform.
Join Sonsoft Inc. as a ServiceNow Developer, where your expertise will contribute to innovative solutions within our dynamic team. We are seeking a dedicated and skilled developer to help design, implement, and maintain our ServiceNow platform. This role offers an exciting opportunity to work on transformative projects that enhance our clients' operations and drive efficiency.
Full-time|$106.3K/yr - $221.1K/yr|On-site|Washington, DC
At Accenture Federal Services, our primary mission is to empower the US federal government to enhance the nation's strength and safety while improving the quality of life for its citizens. Our dedicated team of over 13,000 professionals is united under a common goal: to harness the vast potential of technology and innovation for our clients across defense, national security, public safety, civilian, and military health sectors. As part of Accenture Federal Services, you’ll join a forward-thinking technology company within the global Accenture network. We are proud to be recognized as one of Glassdoor's Top 100 Best Places to Work, fostering a collaborative and nurturing environment where you can truly belong. Here, you are empowered to grow, learn, and excel through hands-on experiences, certifications, industry-specific training, and more. Be part of a team that drives meaningful, lasting changes that advance missions and government initiatives! The Role:We are in search of a skilled Senior ServiceNow Developer to create and implement top-tier ServiceNow applications for our federal clientele. In this role, you will take the lead in configuring ServiceNow components and crafting tailored solutions within the ServiceNow platform. Your responsibilities will include analyzing requirements, user stories, acceptance criteria, and wireframes, collaborating within a cross-functional agile delivery team, supporting testing, deployment, and documentation tasks, as well as troubleshooting and resolving errors.To thrive as a ServiceNow Developer, you should have substantial experience with ServiceNow platforms, strong application development skills, and a knack for solving intricate software challenges. A standout ServiceNow Developer can develop dynamic and scalable ServiceNow applications that adapt to the evolving needs of the organization.
ServiceNow is hiring a Senior Business Process Consultant with a focus on CRM solutions in Atlanta. This position centers on analyzing and improving business processes to help clients get the most out of their ServiceNow platforms. Role overview The Senior Business Process Consultant works closely with cross-functional teams to identify areas for process enhancement. The role involves evaluating current workflows, recommending changes, and supporting the implementation of solutions that align with business goals. What you will do Analyze client business processes related to ServiceNow CRM Identify opportunities for improvement and increased efficiency Collaborate with various teams to design and deliver solutions Support clients in realizing the full value of their ServiceNow investments Requirements Experience with ServiceNow CRM solutions Strong background in business process analysis and improvement Ability to work effectively with cross-functional teams
ServiceNow is seeking a Senior Business Process Consultant with a focus on ServiceNow CRM solutions. This position centers on improving business processes and optimizing customer relationship management systems. Role overview This consultant partners with cross-functional teams to identify ways to streamline operations. The work involves analyzing current workflows and recommending improvements that support both efficiency and client value. What you will do Collaborate with various teams to review and refine business processes Support the optimization of ServiceNow CRM systems Help drive operational efficiency for clients Requirements Expertise in ServiceNow CRM Experience working with cross-functional groups Strong background in business process improvement
Important Notice:  This role involves providing support to our US Federal clientele.“Candidates must successfully clear a ServiceNow background screening, which includes USFedPASS (US Federal Personnel Authorization Screening Standards). This entails a credit evaluation, criminal/misdemeanor background check, and a drug test. Employment is contingent upon passing this screening.  Due to Federal regulations, only US citizens, US naturalized citizens, or US Permanent Residents (green card holders) will be eligible for consideration.Work Location:Although we prefer candidates based in the San Diego, CA area, we are also open to applications from other locations in the Pacific Time zone. Remote work is available for candidates who do not reside near a ServiceNow office.The Team:As a vital member of the Systems Administration team within Global Cloud Operations, your focus will be on managing and operating the global cloud infrastructure that supports our SaaS product. This role emphasizes development skills to create tools and solutions through coding.  This is an excellent opportunity to be at the heart of a cloud platform that scales to millions of users! The Cloud Operations team ensures the availability and efficiency of the server infrastructure that powers our SaaS platform while integrating and deploying products newly developed by engineering teams. You will collaborate closely with engineers and developers across the organization.Key Responsibilities:Contribute to Configuration Management and Infrastructure as Code for ServiceNow’s global private cloud.Develop automation tools using Python, Bash, and JavaScript to reduce manual tasks and enhance the customer maintenance experience.Promote a culture of continuous learning and improvement by sharing engineering best practices and quality standards.Lead enhancements and bug fixes for large-scale automation projects, such as patching, provisioning, and kickstart domains.Design and implement maintenance procedures when automation is not feasible; collaborate with internal teams to resolve root causes.Prepare new ServiceNow products and services for production readiness, including design reviews, feedback to engineering teams, training, and testing.Support a diverse range of infrastructure services, including Machine Learning and Prediction, Cloudera Big Data clusters, Kafka and RabbitMQ messaging, database encryption, E-Mail infrastructure, DNS, Puppet, NGINX, Kubernetes, RHOSP, and more.
