Qualifications
• Strong leadership and communication skills• Ability to work in a fast-paced environment• Passion for customer service and baking• Experience in food service or retail preferred, but not mandatory• Must be able to work flexible hours, including evenings and weekends
About the job
As a Shift Lead at our Insomnia Cookies location in Boone, situated at 128 Appalachian St, Boone NC 28607, you will take charge of our bakery operations both day and night! Embrace the challenge of 'Owning the Night' by anticipating business flow and ensuring a successful shift. Your engaging leadership style encompasses not only order preparation, suggestive selling, baking, and customer interaction, but also a commitment to fostering a fun and productive environment for your team!
PERKS OF BECOMING A SHIFT LEAD:
• Flexible part-time schedules
• Pay-on-Demand – access your earnings daily, no need to wait until the end of the week!
• Paid vacation and sick leave
• Comprehensive training and mentorship
• Pet insurance for your furry companions
• Job security within a rapidly expanding and reputable company
• Opportunities for growth and promotions
• A vibrant, enjoyable team atmosphere
• Employee discounts and complimentary cookies with every shift!
WHAT WILL BE EXPECTED OF ME?
• Deliver exceptional customer service and high-quality products to enhance guest experiences in our bakeries.
• Assist store leadership by maintaining operational efficiency during your shift, relaying essential information, monitoring production, holding the team accountable to standards, and aiding in training and development of team members.
• Prioritize and delegate tasks among baking, cashiering, packaging, and cleaning while leading the cookie crew.
About Insomnia Cookies
Insomnia Cookies is a beloved brand known for its delicious cookies and unique late-night service. We pride ourselves on creating a fun and welcoming environment for both our customers and employees, with a focus on quality products and exceptional service.