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Shift Lead at Insomnia Cookies | Norfolk, VA

On-site Part-time

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Experience Level

Manager

Qualifications

Key Responsibilities:Deliver outstanding customer service and high-quality products to enhance guest experiences. Assist in maintaining smooth operations during your shift, relay crucial information, monitor production efficiency, and train team members. Delegate and prioritize tasks in baking, cashiering, packaging, and sanitation, leading your team effectively. Work collaboratively with the Cookie Crew to ensure operational excellence. Maintain a safe and clean environment, adhering to food safety practices.

About the job

Join our team as a Shift Lead at the ODU location in Norfolk, VA! As a Shift Lead, you will be the driving force behind our bakery operations, ensuring that we not only meet but exceed our customers' expectations. Your leadership will shine as you manage the flow of business, foster a fun and productive atmosphere, and deliver exceptional service around the clock. You’ll be involved in baking, order preparation, suggestive selling, and creating delightful customer interactions, all while nurturing a team culture that embodies the spirit of Insomnia Cookies!

About Insomnia Cookies

Insomnia Cookies is a rapidly expanding bakery chain known for its delicious cookies and a vibrant work culture. We pride ourselves on providing a fun and engaging environment for both our team members and our customers. Join us and be part of a team that values growth, creativity, and delicious baked goods!

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