About the job
Key Responsibilities:
- Team Leadership:
- Oversee crew activities during shifts
- Provide training and mentorship to team members
- Inspire staff to uphold service excellence and cleanliness standards
- Customer Experience:
- Guarantee a delightful experience for every guest
- Address and resolve customer concerns in a friendly and efficient manner
- Operations:
- Manage opening and closing responsibilities
- Supervise food preparation processes and maintain cleanliness
- Ensure adherence to food safety and sanitation protocols
- Cash Handling:
- Accurately operate the cash register and process transactions
- Conduct shift cash reconciliations
